5 Questions to Ask to Forgive and Let Go So You can Move Forward

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Forgiveness is one of the hardest things to do when you have been wronged.

But within our culture and churches, there is a lot of confusion about forgiveness, the difference between forgiveness and reconciliation, and the difference between forgiveness and trust.

In Luke 17, Jesus is talking to his disciples about this very thing, and in it, he raises some important questions we have to deal with: He said to his disciples, “Offenses will certainly come, but woe to the one through whom they come! It would be better for him if a millstone were hung around his neck and he were thrown into the sea than for him to cause one of these little ones to stumble. Be on your guard. If your brother sins, rebuke him, and if he repents, forgive him. And if he sins against you seven times in a day, and comes back to you seven times, saying, ‘I repent,’ you must forgive him.”

One of the things that gets in our way of forgiveness and experiencing the freedom that comes from forgiveness is our hearts and inability to forgive and let go.

In this passage, Jesus gives us a few questions to pause and ask the next time an offense happens.

Did they sin against me, or did I not like it? This is a phrase Jesus uses often, “If your brother sins against you…” Just wants us to stop and ask, did they sin against me? This is the first question we must ask ourselves about forgiveness and reconciliation.

Many times, if we are honest, that person did not sin against us or God; they just did something we didn’t like. Our preferences and desires are not laws of the universe, as much as we think they should be.

Now, that doesn’t mean you don’t say anything. It might be worth a conversation. But it does change how we view it.

Can I overlook this? Proverbs 19:11 says it is “a virtue to overlook an offense.”

This means not everything offensive is worth a conversation. There are some that you should say, “I’m choosing to overlook that.”

Now, what that is for you and me might be different. But we need to ask the question at least.

What is happening in me? Jesus says to be on your guard. In other translations, it says, “Watch yourself.” Why? When someone sins against us, we need to ask what is happening in us. Why are we so bothered by that? What button did they push in me?

Often, when an offense comes, there is a lesson for us to learn.

Many times, the reason we find something offensive or are bothered by something is because it connects to something in our past

How do you know? Does your reaction match the situation? Ruth Haley Barton said, “The more volatile and out of control our responses are, the more we can be sure that we are reacting out of old adaptive patterns rather than God-graced, Spirit-filled responses.”

What if they repent? We have to be honest about one reason we don’t go to people who sin against us: we don’t want them to repent.

If they repent, then I have to forgive them. You’re supposed to forgive them regardless, but I have a different thing to face if they repent. Many people don’t bring up their hurt with the other person because if they apologize and seek reconciliation, now I have to face the music and move forward. If I stay put, I can stay mad and not move forward. It gets to stay their fault. 

But it isn’t just around repentance that can trip us up now. We aren’t sure what a healthy relationship would look like with someone who has hurt us or someone we have a dysfunctional relationship with. 

For example, if you have a broken relationship with your child, parent, spouse, or friend. You know what that looks like. You can navigate their silence, insults, or mean words, lashing out and slamming doors. You don’t know how to navigate the relationship when those aren’t present. What if that stops all of a sudden? You are in a new relationship with the same person, which can be disorienting. 

If that person who has sinned against you repents, you lose the upper hand you think you have. You lose the ability to sit in judgment of them like you are. I’m not saying those are good things you are doing, but we all do those things at different points.

What if they don’t repent? We do have to ask ourselves what we will do if they don’t repent. Jesus says, “If they repent, forgive…” Does that mean that our forgiveness is based on their apology? No. Our forgiveness is a choice we make, regardless of what they do. In his great book Forgive, Tim Keller said, “To forgive someone’s debt to you is to absorb the debt yourself. Forgiveness, then, is a form of voluntary suffering. In forgiving, you choose to bear the cost rather than retaliating.”

While repentance and reconciliation are always the goal in a broken relationship, that isn’t always possible. The other person may not repent or even be alive to repent. So forgiveness is not dependent on the other person. Reconciliation is, but not forgiveness. 

Forgiveness is a choice you make on your own. 

And often, when I’ve been deeply wounded, forgiveness will come before I feel like forgiving. 

I told a story on Sunday about a situation where I was wounded deeply. Katie and I, before we even had a conversation with the person who hurt us, started to pray for them. She started first, and then slowly, God softened my heart. 

Praying for the person who has hurt me has a way of seeing them the way God does and softening my heart towards them. Now, that doesn’t mean that I am excusing what someone did. But it does help me to see them, myself, and God more clearly.

Major Life Transitions and our Commitments

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I don’t know if you’ve noticed this in your life, but I have seen it play out in mine and countless others, and it is this: When we experience major life transitions, we reevaluate and rethink our commitments.

You have seen this play out at your church if you’re a pastor.

Whenever we walk through a life transition: birth, death, divorce, retirement, becoming an empty nester, going to college or grad school, or moving, we also tend to pull away from community and church.

The latest data backs this up, pointing out that moving is the number one reason people leave church.

Let me be clear. I’m not saying this is right or wrong, only that it is real.

Maybe you had someone in your church who was highly involved, and then all their kids moved out of the house, and they stepped back from their community group and serving teams. Maybe someone retired who was a group leader is now taking a break.

This is natural, and I’m not bemoaning in any way, shape, or form. Just as we enter new life stages, we make changes.

One reason is that our lives have changed.

When you add a child to your family, your life is different. When you enter the teenage years or become an empty nester, your life has taken on new responsibilities and meaning.

It is a time to pull back and ask yourself some questions.

All that preamble leads to this post: Pastors need to be more aware of this as they bring people into leadership and how they navigate transitions. When we add someone or someone leaves one of our teams, we overlook what is happening in their personal lives or what is on the horizon in their personal lives. 

As leaders, we also need to be aware of the transitions we are walking through, will walk through, and prepare for those. We need to do the same for those we serve with.

This doesn’t mean you make major changes to your life whenever you go through life stage transitions, but it is also a normal part of life.

Over the last decade, I have seen this play out time and again with people in the church. Now, I am more aware of it. Are we putting someone into leadership who is about to have a life stage transition? I have conversations with people on my team about the transition they are walking through, what they need, how it affects them, and their role. 

There is very little we can do about this reality because it is real and an important part of life, leadership, and church involvement, but we must be aware of it as pastors. 

Pastors Lose 5 – 7 Relationships a Year

The other day, I saw a post from Brandon Cox that stopped me in my tracks. He said, “Most people will lose 5 to 7 significant relationships over the course of their lifetime, but pastors lose 5 to 7 significant relationships per year.”

As I thought about it, that has 100% been my experience. I reposted it and heard from countless pastors, PKs, and spouses who said, “This is real life in ministry.” One person said, “My relational world improved when I stepped out of ministry.” One said they had “recently lost 90% of their friendships…and so have our kids.”

What is it about ministry that makes relationships and friendships difficult? Are they different from other jobs or spheres of life? 

I think ministry makes friendships difficult because of how relational church is. One would think that this would be an advantage, and while it can lead to community forming quicker, it can also lead to heartache when someone leaves the church. 

Before sharing thoughts on what to do about and how to be in ministry regarding friends, why do relationships end or become difficult?

As I said, ministry is relational, which surprises people who aren’t in ministry to hear the above comments. Because of how relational ministry is, friendships can begin quickly if you meet the right person. You spend a few lunches or dinners together after church very quickly. 

But often, those relationships end when you no longer hold the church (or something else) in common.

Most friendships in life are about proximity and frequency. 

This sounds mean to say, but it is a reality. You build friendships with the people you see regularly, and when that regular basis ends, the friendship often ends or becomes less significant. Parents experience this when they know someone on a child’s sports sideline, but the season ends. The same happens with work friends or other hobbies that bring you together. It doesn’t mean you don’t like that person, but the relationship also changes when the proximity and frequency change. 

What does this have to do with pastors and churches?

Many of the relationships that pastors and their families have are in the church. When that proximity and frequency changes with someone, the relationship changes. Pastors and their families have always experienced this, but it has become more pronounced in recent years. Why? Covid and politics are a big reason for many of these relational changes. Pastors saw countless people leave their churches in 2020 – 2022 because of restrictions and decisions that churches made or didn’t make. For me, it was mind-blowing to watch.

But people leave churches for other reasons. They stop attending as frequently because of life situations, whether that is work, hobbies, or kids’ sports. They move, which leads to leaving the church. They leave because the church is changing (usually centered on the lead pastor’s decision). Once, our family lost over a dozen friendships because of a change at our church. It is hard to explain and comprehend that in your heart and mind. One person commented on my post about losing 90% of their friendships in a season of ministry. 

So, what do you do? How do you move forward as a pastor or if you’re married to one?

The first reality is what many pastors have done. They’ve left the full-time ministry. And this may be where you are, especially if you are struggling to keep a soft heart towards those in your church or even open yourself up to relationships. At the very least, consider a break of some kind. Having a soft heart and keeping an eye on how open I am to people is a gauge I’m constantly aware of. And this may be where you are permanently or for a season. Let me be the first to say I understand that and don’t begrudge you. While that’s a longer post, a person who steps out of pastoral ministry for any time shouldn’t feel guilty. 

But, there are some things to do to stay and move forward in ministry related to friendships. 

Prepare for losses. One of the things I was not prepared for entering ministry was the losses I would accumulate. This isn’t just related to friendships but includes them. People we have vacationed with, people we opened our hearts up to and shared deep and intimate things leaving you and stabbing you in the back, is incredibly difficult. Having staff members turn on you or your family is incredibly painful. Walking with couples through difficult seasons only to have them walk away from you and each other. 

You have to prepare for that. I wish it weren’t true, but it is part of leadership and ministry, especially regarding social media. 

You also have to prepare your spouse and kids for this reality. Because somewhere along the way, they will lose a friend because they are related to a pastor. And that is hard for them to understand, especially your kids. 

Is there another job where your kids can lose friends because of a decision you make or don’t make? I’m sure there are other jobs like that, but I’ve had a hard time figuring one out, which is one thing that makes pastoral ministry unique. 

Grieve losses. But as losses stack up, you must grieve them, or you will carry them. This will take the work of a trusted friend or even a counselor. But you must have someone who can help you grieve the pain you accumulate in ministry and life. If you don’t, this will hinder your ministry, and you will make other people pay for the sins others have committed against you. You also need to help make space for your kids and spouse to grieve the losses they experience in their relational world related to the church. This becomes a bit easier if you move and are no longer at the church, but you will still carry losses even across state lines. 

Make friends inside and outside the church. When I entered the ministry, an older pastor told me I shouldn’t make friends in the church I was a part of because it was impossible. Many pastors have this idea. While I wouldn’t say it is impossible, I would say that making friends inside the church you are on staff at is important and necessary, but it also takes wisdom. 

As a pastor, you need to have a community in your church because relationships are about frequency and proximity, and that’s your church. It will also be very lonely for you as a pastor if you aren’t friends with people at your church or people you are on staff with. But you need wisdom about how those friendships go, what you share and don’t share. You have to be clear about relational lines, authority lines, etc. And that is where it gets difficult in a church setting. 

It is also helpful to have friendships outside of your church. Other pastors know what you carry, your weight, and the difficulties you endure. People you can call and unload on, and they can unload on you. 

Keep your heart soft. It is easy in ministry to make your heart hard towards the people around you, to put up a wall to protect yourself and your family, and expect people to hurt you. You can’t do that. Yes, you should have wisdom, but when your heart gets hard, you must deal with that. On my way to church each Sunday morning, one of my prayers is, “God, give me your love for this church. Help me to see everyone through your eyes.”

Friendships and ministry are not impossible; they take effort. The same applies to adults, as adult friendships are difficult to navigate. The realities of church and ministry make friendships for pastors and their families unique. That is something to be aware of and learn from so that you can last in ministry because friendships are crucial to being healthy in ministry and finishing well. 

The First Question In Forgiveness and Reconciliation

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At some point in your relationships, you will be hurt. Someone will say something that marks you; it might be a small thing or something that changes your relationship(s) forever. You might be the one who says something. Maybe you have already experienced this and wondered, how do I trust again? How do I forgive that person and move forward?

Whenever this question or situation arises in Christian circles, we often read Matthew 18 and what Jesus says about reconciliation and hurt. Jesus says we must go to our brother or sister alone and tell them about their sin. If they don’t listen, take a friend along. If that doesn’t work, we must bring them before the church. This is challenging, and many times people skip this whole process and end the relationship, which is another blog post.

But, we skip an important part of this passage at the beginning. In verse 15, Jesus says, “If your brother sins against you.”

So, before confronting or bringing someone with us, we need to step back and ask, “Did this person sin against me?” Or did they do something I didn’t like?

I wonder if people often do things that we don’t like or irritate us. You can still go to that person to say, “When you did this or that,” or, “said this or that,” I didn’t like it. But one of the things we know from Proverbs, and a characteristic of a wise person, is the ability to let go of an insult or not be offended

Jesus wants us to pause during an emotional situation or a moment of frustration to take a breath and ask, “Have they sinned against me?”

Forgiveness, Letting Go and Figuring out How to Move Foward

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Forgiveness is tough. In a sermon, giving forgiveness sounds so easy and clean. Yet, in real life, it is difficult and messy. Often, we forgive as much as we believe we are forgiven. Whenever we withhold forgiveness, we deny the power of the cross. Whenever we say, “I can’t forgive that person,” or, “I can’t let go of that situation”, we deny the power of the cross. We deny the power of what God redeemed us to do.

Before walking through giving forgiveness, let’s look at what forgiveness is not because many of us have the wrong idea about forgiveness. 

Forgiveness is not the same thing as forgetting. Forgive and forget is not a reality. We will always remember. It is a part of our story and past. We will remember the room, the smell, the face, the words. 

Forgiveness does not always mean reconciling or trusting. Just because you forgive someone does not mean you have a relationship with them moving forward. Wisdom might require you to have boundaries. You can forgive them and release them, but the wisdom may tell you not to trust them. You can also reconcile with them and not trust them to the same degree you once did. 

Forgiveness does not mean excusing what happened. This goes with forgetting, but forgiveness does not mean you are excusing it or saying it’s no big deal. 

Forgiveness is not simple or easy. When the other person pushes you to forgive, they underestimate the impact of their words and actions. Forgiveness is complex and challenging. 

Forgiveness does not depend on the other person. You can forgive someone who hasn’t asked for forgiveness. They don’t need to apologize for you to forgive and let them go. Stop letting them take up real estate in your heart and mind.

Forgiveness is letting go, canceling what is owed to you, and letting go of the control the offender has over you. It is giving up revenge; as we see in Romans 12:19, it leaves it in God’s hands.

As you walk through this door and grant forgiveness, here are a few things to keep in mind:

Forgiving someone does not mean pretending it didn’t happen. Forgiving does not mean forgetting, as the old saying goes. Those scars still exist. They are still there. Forgiving means acknowledging it happened and the pain associated with it. It is facing the hurt.

Giving forgiveness means bearing the other person’s sin. There is a cost to forgiveness. You must bear their sin. The cost of forgiveness is always on the person granting forgiveness. This is why forgiveness is so hard. C.S. Lewis said, “Forgiveness is a beautiful word until you have something to forgive.”

Forgiveness is possible because Jesus bore your sin and the cost of forgiveness. When we look at the cross, we see how Jesus bore our sins, knowing we would fail repeatedly. Yet, he forgave us. The power of this moment is what enables us to forgive the way Jesus did.

How to Know if You’re Dealing with an Evil Person

One of the things that gets us in trouble in our relationships is that we respond to people the same. The reality is that our response to people depends on some things. The boundaries we have with one person aren’t the boundaries we should have with another person.

The book of Proverbs states that there are 3 kinds of people: Wise, foolish, and evil. How do we know what kind of person we are dealing with? It depends on their reaction to the truth.

We’ve already laid out how to know if you are a wise person or dealing with a wise person and how to know if you are a foolish person or dealing with a foolish person.

But how do you know if you are dealing with an evil person? They aren’t the same, and we must deal with them accordingly. 

Henry Cloud, in Necessary Endings said, “Evil people are not reasonable; they seek to destroy.” 

Here’s how you know you are dealing with an evil person: 

  • They like to bring others down. 
  • They are intentionally divisive. 
  • They enjoy it when someone else fails. 
  • They try to create the downfall of others. 

When dealing with an evil person, you must go into protection mode, not helping mode. 

How to Know if You’re Dealing with a Foolish Person

One of the things that gets us in trouble in our relationships is that we respond to people the same. The reality is that our response to people depends on some things. The boundaries we have with one person aren’t the boundaries we should have with another person.

The book of Proverbs states that there are 3 kinds of people: Wise, foolish, and evil. How do we know what kind of person we are dealing with? It depends on their reaction to the truth.

We laid out last week how to know if you are a wise person or dealing with a wise person. But how do you know if you are dealing with a foolish or evil person? They aren’t the same, and we must deal with them accordingly. 

What makes a person foolish? In Necessary Endings, Henry Cloud states, “The fool tries to adjust the truth so he does not have to adjust to it.”

What else makes a foolish person, so you know if you are one or if you are dealing with one? Cloud has some examples:

  • When given feedback, they are defensive and immediately come back at you with a reason why it isn’t their fault. 
  • When a mistake is pointed out, pass the blame. 
  • With a wise person, talking through issues strengthens the relationship. With a foolish person, it creates conflict, alienation, and a breach in the relationship.
  • They will minimize the impact of their actions. 
  • They will rationalize their actions. 
  • They never take ownership of their behavior or reactions, or actions. 
  • They see themselves as the victim. 

While a wise person seeks wisdom and feedback to make changes, a foolish person has little desire for change. 

So what do you do with a foolish person in a relationship? You need to stop talking about the problem and set limits and consequences. Often the foolish person isn’t suffering any consequences for their actions; the other people in the relationship are. 

What Makes a Wise Person?

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One thing that gets us in trouble in our relationships is that we respond to people the same. The reality is that our response to people depends on some things. The boundaries we have with one person aren’t the boundaries we should have with another person. 

The book of Proverbs states that there are 3 kinds of people: Wise, foolish, and evil. How do we know what kind of person we are dealing with? It depends on their reaction to the truth. 

What makes a person wise? In Necessary Endings, Henry Cloud states, “When truth presents itself, the wise person sees the light, takes it in, and makes adjustments.”

What else makes a wise person so you know if you are one or if you are dealing with one? Cloud has some examples: 

  • When you give them feedback, they listen, take it in, and adjust their behavior accordingly. 
  • When you give them feedback, they embrace it positively. 
  • They own their actions and reactions and take responsibility without excuses or blame. 
  • Your relationship is strengthened as a result of giving them feedback. 
  • They empathize and express concern about the results of their behavior on others. 
  • They show remorse for their actions and behaviors. 
  • They ask curious questions. 
  • They are open to change, and they make changes. 

A wise person is different from a fool or an evil person. 

One simple way to know if you are wise or dealing with a wise person is if they are open to feedback. If they are not, that is a clue. 

The Power of Words

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If you think back over your life, you can see the power of words. 

Words have the power to create stories, to crush or move dreams forward. Words have the power to create futures. 

Because words are powerful.

Words mark us.

As we saw on Sunday as we continued our series at CCC, The Best of You, the words of others create identities for us that are life-giving or negative.

We give so much power to the words of others.

The problem, though, is that most of our interactions tend to the negative side of words rather than the positive.

Proverbs 18:21 says The tongue has the power of life and death, and those who love it will eat its fruit.

We know this is true because we have all had words spoken to us that have brought life and lifted us, but we’ve also been the recipient of words that have brought us death and have torn us down.

We know the power of words, but often we underestimate their power in our lives.

We’ll often do that by explaining it away: they didn’t mean it that way. We’ll say to someone, that’s not what I meant when I said that. We’ll shrug and tell a counselor; it wasn’t a big deal when they said that. We’ll say, “sticks and stones may break my bones, but words will _____.” That’s not true. They hurt deeply. 

If you deflect and say, “what they said to me isn’t a big deal,” you need to pay attention to what you explain away or deflect. 

So what words bring life? What words bring death?

Paul tells us in Ephesians 4:29, 31 that we are to let no unwholesome talk come out of our mouths. The word for unwholesome talk carries the same idea of rotting food. If you’ve smelled spoiled milk or food, you know what that feels like.

Then he tells us that we shouldn’t use words of bitterness, rage, anger, slander, brawling, and malice.

This is an extensive list.

All of these are things that happen in us and then come out in our words.

This is why Jesus said that our words are from the overflow of our hearts. 

Bitterness stems from the hurt of a past event; you were scarred, and resentment has built up. When we speak with bitterness, it is often a response to a past event. It is when we haven’t dealt with something in our past, but it creeps into our present. In relationships, we make someone pay for the sins of someone from our past. 

When was the last time you spoke from a place of rage and anger? When was the last time you thought, “I wish I hadn’t said that?” Have you ever had to go to someone and say, “I should not have said that, and I’m sorry?” Ever sent an email or text and immediately thought, I wish I could get that back!

Slander means to say things about someone that isn’t true, damaging someone’s reputation. 

Malice means to hurt someone intentionally with our words.

Malice is almost exclusively something that happens in the closest relationships because we know which buttons to push. We know how to get a dig in at our spouse, boss, co-worker, sibling, friend, or child. Sadly, we save our harshest words for our closest relationships.

Paul then tells us in verse 32: use kind and compassionate words. 

These words are sympathetic, empathetic, affectionate, and show concern. They are words that give pleasure and relief in life. This should categorize our words. If you’re honest, these are the words you long to hear from someone. I know I do. 

Couples, you have so much power in your words to your spouse. You can send them on a course to change the world and conquer what is in front of them or deflate them before they start. I can’t tell you how many times I’ve doubted myself, and Katie grabbed my hand and said, “you can do this. I’m proud of you.” She signs all her notes to me, saying, “with all my admiration and respect.” I’ll tell you what; I feel like I could pick up a car when I hear that.

Parents, the words and the tone you use today will shape your kids for a long time. Don’t believe me? How much have the words of a parent impacted you for good or bad?

You can lift your friends, boss, and co-workers with a simple word.

How to Walk with People through Pain & Difficulty

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Sunday, I preached how to walk through pain and life’s difficulties. One of the things I couldn’t get to is how to walk with someone through pain; how do you let others walk with you?

This is often hard to do from both perspectives.

When you are the one walking through the difficulty, we tend to keep it to ourselves. We don’t want to bother other people; we think we should be able to handle it on our own or we struggle to wonder if people care about us.

It is hard to know where to start when you are a friend watching someone walk through difficulty. How do you step in and help? What do they need? Especially around sickness or death, it can sometimes be hard to know what to say or how to say it. We often choose not to do anything, even though we’d like to.

A few years ago, I read a great book by Kate Bowler called Everything Happens for a Reason (and other lies I’ve loved). Kate was diagnosed with stage 4 colon cancer, and in the end, she shares how to walk with people because it is difficult, we want to do it well, but we often find ourselves fumbling about it.

According to Bowler, here are some things not to say:

  • ‘Well, at least . . .’ Whoa. Hold up there. Were you about to make a comparison? At least it’s not . . . what? Stage V cancer? Don’t minimize.
  • ‘In my long life, I’ve learned that . . .’ Geez. Do you want a medal? I get it! You lived forever. Well, some people are worried that they won’t or that things are so hard they won’t want to. So ease up on the life lessons. Life is a privilege, not a reward.
  • ‘It’s going to get better. I promise.’ Well, fairy godmother, that will be a tough row to hoe when things go badly.
  • God needed an angel.’ This one takes the cake because (a) it makes God look sadistic and needy, and (b) angels are, according to Christian tradition, created from scratch. Not dead people looking for a cameo in Ghost. Do you see how confusing it is when we pretend that the deceased returned to help us find your car keys or make pottery?
  • ‘Everything happens for a reason.’ The only thing worse than saying this is pretending that you know the reason. I’ve had hundreds of people tell me the reason for my cancer. Because of my sin. Because of my unfaithfulness. Because God is fair. Because God is unfair. Because of my aversion to Brussels sprouts. I mean, no one is short of reasons. So if people tell you this, make sure you are there when they go through the cruelest moments of their lives, and start offering your own. When someone is drowning, the only thing worse than failing to throw them a life preserver is handing them a reason.
  • I’ve done some research and…’ I thought I should listen to my oncologist, nutritionist, and a team of specialists, but it turns out that I should be listening to you. Please tell me more about the medical secrets that only one flaxseed provider in Orlando knows. Wait, let me get a pen.
  • ‘When my aunt had cancer…’ My darling dear, I know you are trying to relate to me. Now you see me, and you are reminded that terrible things have happened in the world. But guess what? That is where I live, in the valley of the shadow of death. But now I’m on vacation because I’m not in the hospital or dealing with my mess. Do I have to take my sunglasses off and join you on the saddest journey down memory lane, or do you mind if I finish my mojito?
  • So, how are the treatments going? How are you really?’ This is the toughest one of all. I hear you trying to understand my world and be on my side. But picture the worst thing that has ever happened to you. Got it?

Here are some things to say:

  • “I’d love to bring you a meal this week. Can I email you about it?” Oh, thank goodness. I am starving, but I can mostly never figure out something to tell people I need, even if I need it. But really, bring me anything. Chocolate. A potted plant. A set of weird erasers. I remember the first gift I got that wasn’t about cancer, and I was so happy I cried. Send me funny emails filled with YouTube clips to watch during chemotherapy. Do something that suits your talents. But most important, bring me presents! 
  • “You are a beautiful person.” Unless you are used to speaking in a creepy windowless-van kind of voice, comments like these go a long way. Tell your friend something you admire about his or her life without making it feel like a eulogy.
  • “I am so grateful to hear about how you’re doing. Just know that I’m on your team.” Do you mean I don’t have to give you an update? Did you ask someone else for all the gory details? Whew. Great! Now, I get to feel like you are both informed and concerned. So, don’t gild the lily. What you have said is amazing, so don’t screw it up now by being a nosy Nellie. Ask a question about any other aspect of my life. 
  • “Can I give you a hug?” Some of my best moments with people have come with a hug or a hand on the arm. People who are suffering often—not always—feel isolated and want to be touched. Hospitals and big institutions, in general, tend to treat people like cyborgs or throwaways. So, ask whether your friend feels up for a hug and give her some sugar. 
  • “Oh, my friend, that sounds so hard.” Perhaps the weirdest thing about having something awful happen is that no one wants to hear about it. People tend to want to hear the summary, but they don’t usually want to hear it from you. And that it was awful. So, simmer down and let your friend talk for a bit. Be willing to stare down the ugliness and sadness. Life is absurdly hard, and pretending it isn’t is exhausting.
  • *****Silence***** The truth is that no one knows what to say. It’s awkward. Pain is awkward. Tragedy is awkward. People’s weird, suffering bodies are awkward. But take the advice of one man who wrote to me with his policy: Show up and shut up.