How to Lead Up at Work

lead up

It is easy to think that if you are not in charge or not the leader that you have no influence over what happens. Yet if you work for a good leader, he or she will want your input. They will want to hear your voice to help lead your team, church or organization.

Yet what I find when I talk with student pastors, worship pastors or those who are not in charge, they aren’t sure how to lead up.

As someone who leads a church, here are some things to keep in mind as you try to lead up to your boss:

1. Know how they communicate. While every lead pastor or boss does not have the same personality, those who rise to the top of an organization typically have similar personalities. They are often logic driven, fact oriented, and love data. Many times the people who make up the leader’s team struggle because they are focused on feelings or hunches. That is not helpful when you are trying to lead up. If you say to your boss (and he’s data driven), “I think we should do ___” and have no data to back it up, he will often disregard it. Should he/she listen to you and your feelings? It will depend on your track record and, as we’ll see in #4, what kind of employee you are.

It is easy to disregard this and say that people above you should listen to you. However, it is often not possible because of your history as a worker and how your boss sees the world. Often a lack of not understanding how someone is wired keeps you from moving an idea forward.

2. Know how they process. Each person processes ideas differently. Some people process them out loud, some do it internally. Some want to brainstorm out loud, and others want to do it by themselves. This is crucial to getting a boss on your side for an idea. If they process alone and in their head, give them information before a meeting. Make sure they have what they need before a presentation. If they process in a meeting, this is less of a big deal.
This also gets into the territory of setting your boss up to succeed. This is often not what an employee thinks about, but if you want your boss to set you up for success, you can do the same things. This is counter intuitive, but if you want to get your boss on board with what you’d like to do, helping your boss accomplish their goals will go a long way for you.

3. Don’t back them into a corner. The worst thing you can do to your boss is walk into a meeting or their office, give them a new idea and say, “I need an answer right now.” While this can happen and be completely out of your control, often it comes from poor planning on your part. I tell our team if you tell me this my first answer will be no. I don’t want to be backed into a corner, and neither does your boss. The reason this isn’t outlandish is because I know you don’t want to be backed into a corner either.
If you back someone into a corner, they often get defensive, and it erodes the idea of being on a team and working together.

4. Be the best employee or team member possible. While we often want our ideas to be heard simply because we are on a team, that isn’t reality. Bosses listen more to employees and team members who are great at their jobs. This is just the way it is. If you want to be heard, one of the best things you can do is be great at what you do. Be on time, work hard, get things done. If you are lazy, lethargic and not excited about your job, your boss will often listen to your ideas less, give less leeway and get behind your ideas and passions less than you’d like.

Your boss may be the worst person on the planet. They may not care about your goals, career or even your life. They make things miserable for you. Most bosses are not like that. Most want to work with you and help you succeed. While you focus on your career goals and where they are headed, your boss is not paid for that. He/she is paid to lead a company, church or team. This is a crucial distinction, and it is one that often leads to hurt feelings and missed opportunities. You will have to work hard to align yourself with what your boss is hoping to accomplish in order to lead up so your boss can be of help to you.

How to Find the Right Boss

boss

The church I lead is hiring 2 new staff members right now and while I’ve learned a ton about hiring (a post coming soon), I have also learned a lot about how to pick a boss. Often, when someone talks about finding a job or a career, we simply look at the company, the perks, the pay, location and the values and mission of the church or organization and decide on that. Yet, studies show people leave jobs more because of their boss than anything else. In fact, people will take less money to stay with a boss they love.

One of the questions I ask each person we interview is this: Tell me about your ideal lead pastor. What can he do to help you succeed? What things can he do to hamper your growth? These questions tell me a few things: do they know what they are looking for in a boss? Do they know themselves well enough to know what they need to succeed?

I believe, one of the reasons we don’t succeed or move forward in life is because we aren’t sure what that looks like.

If I was telling someone looking for a job who would not be the boss, but would have a boss I would tell you a few things:

  1. Know who you are. This means that you need to understand your gifts, talents, personality, strengths, and weaknesses. This may seem like an obvious thing, but many are unsure of how they are wired. If you aren’t sure how you are wired, you won’t know how will you fit with a boss or a culture. Do you like teamwork, working alone? Do you want a strict office or more laid back policies? Each church has a different culture based on its leaders, city and history and you need to understand this. I was on staff at a good church in Wisconsin and it was a terrible cultural fit. They wanted high extroverts who wanted a casual business dress with regular office hours. Doing student ministry at the time, this was not a good fit for me. Others would have loved it.
  2. Know what you need to succeed. This follows closely with the first one, but know what environment and kind of boss you need to succeed. Do you want a micro manager who one who is hands off? How much say do you want in the vision and culture of the church? What things are non-negotiable things for you and what are more open handed issues and beliefs? These questions will help you determine if someone or a church is a good fit. Otherwise, you will choose on location, style and pay and those are not always the best reasons to choose a job.
  3. Find someone worth following. If you are not the CEO, Lead Pastor or lead whatever, one of your main concerns is finding a leader you want to follow. That leader will decide so much about your career, livelihood, excitement, passion and happiness in your life that finding the wrong can be devastating. It adds stress, disappointment, hurt, possibly abuse and pain. I can’t emphasize enough that you need to spend time figuring out the kind of leader you want to follow, if the person you are interviewing with or working for right now is the leader you want to follow and make a choice. I think more leaders who not be the lead pastor need to spend more time thinking about the kind of person they are working for or following instead of judging a job based on salary and perks.

In the end, finding the right boss can be just as important as finding the right job. When you find the right boss, I would encourage you to think hard before you go looking for a new one. They aren’t easy to find, as anyone who has worked for the wrong boss can attest.