10 Lessons from “Build”

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Recently I read Build: An Unorthodox Guide to Making Things Worth Making by Tony Fadell. It’s part memoir, part leadership & organizational book. One that is worth picking up if you are a leader or a pastor. Many lessons are wrapped up in the story of his life and leadership. 

Here are a few that stood out to me:

The best way to find a job you’ll love and a career that will eventually make you successful is to follow what you’re naturally interested in, then take risks when choosing where to work. He spends a lot of time talking about how to get started in life and your career. He said all the stuff they don’t and can’t teach you in college – how to thrive in the workplace, create something unique, deal with managers, and eventually become one – it all slaps you in the face the second you step off campus. No matter how much you learn in school, you still need to get the equivalent of a Ph.D. in navigating the rest of the world and building something meaningful. You have to try and fail and learn by doing. He goes on. So when looking at the array of potential careers before you, the correct place to start is this: “What do I want to learn?”

When you’re in your thirties and forties, the window begins to close for most people. Your decisions can no longer be entirely your own. That’s okay, too – great even – but it’s different. The people who depend on you will shape and influence your choices. We know this as we age, but we take extra chances when we’re younger.

The way I made decisions in my 20s isn’t how I make decisions in my 40s because my life is different. I’m going after other goals, and different things matter to me. In my 20’s, I focused more on building my platform and career. In my 40’s, I’m more focused on my kids and the people they are becoming.

It is crucial as we age to evaluate how we make decisions, what drives us, and what our willingness to take risks is.

Customers need to see that your product solves a real problem they have today – not one they may have in some distant future. Pastors need to think about this more when they preach. What is the tension your sermon speaks to? This doesn’t mean that should drive your sermon, but can you articulate what problem your sermon will solve? Do you tell people what it will solve?

Meetings should be structured to get you and the team as much clarity as possible. We’ve all sat in meetings that accomplished very little, that wasted time, or left us confused. The whole section on meetings was an excellent reminder for me. Does everyone leave a meeting with as much clarity as possible? Asking, “Are we clear on everything, and who will do what?”

A great deal of management comes down to managing your fears and anxieties. The longer I lead, the more I see how my past affects me. Now, your past can be a great teacher to make sure that you choose the right path in the future. But, if you don’t deal with your past, it will have a way of rearing its head in your present and potentially harm your future.

Many pastors and leaders make decisions based on their fear and anxieties without realizing it.

You must consistently check to see if you are acting out or making decisions out of your fears and anxieties. How much are they playing a role in your daily life?

You must pause and clearly articulate the “why” before convincing anyone to care about the “what.” Years ago, one of my jobs when I joined a team, was to find out the “why” behind what the church did. I spent months meeting with leaders, teams, and departments, asking, “why do you do what you do? Why did this ministry start? Why do we keep doing it?” Do you know what I found? Most people at that church could not articulate why they did what they did; they couldn’t articulate why they started something, only “what” they did.

What matters, it matters a lot. But, as Simon Sinek pointed out years ago, the why will always win the day, and you need to start there.

Many churches, teams, and companies can tell you what they do, but that isn’t as important as why you do something. Leaders must be clear and ensure their teams understand why they do something.

You cannot be afraid to disrupt the thing that made you successful in the first place. This is a hard lesson for leaders, no matter who they are. Especially if you created the thing that makes you successful, leaders must consistently ensure that what “got them there” doesn’t hold them back from what is next. This is why continuing to return to “why” you do something is so important.

If you have fifty people who understand your culture and add a hundred who don’t, you will lose that culture. It’s just math. The longer I lead anything, the more critical I see the culture of a church. The culture of the church decides what gets done and what is essential. Culture is how things happen. You can have the greatest strategy or ministry idea, but it will only be effective if your culture doesn’t fight against that.

The CEO sets the tone for the company – every team looks to the CEO and the exec team to see what’s most critical and what they need to pay attention to. This took me too long to learn. I used to think that if I said the right things, people would know what to do, but I’ve learned that my actions tell people what matters. Does starting on time matter? What things do I check and double-check? What stats do I check? Those things tell my team and our church what matters most.

Then as you lead, “Your team amplifies your mood.” Your team takes what you think is essential and passes it on. If you want to change your church, you must decide what is critical and start paying attention to that and amplifying that. 

8 Ideas That Challenged me as a Leader This Week

leader

Here are 8 posts I came across this week that challenged my thinking or helped me as a leader, husband and father this week. I hope they help you too:

  1. How to Know if ‘Kids Sports’ has Become an Idol? by Jim Elliff
  2. 10 Confessions of a Millennial to Older Leaders by Zach Yentzer
  3. 6 Reasons Church Offerings are Struggling by Thom Rainer
  4. Creating a Path to Healthy Church Growth by Tony Morgan
  5. 6 Habits of the Best Conversationalists by Stephanie Vozza
  6. 3 Morning Habits to Boost Brain Power by Charles Stone
  7. 5 Key Differences between Church Shoppes & the Unchurched by Carey Nieuwhof
  8. The 7 Keys to Public Speaking by Nick Morgan

5 Systems Every Church Needs

systems

Depending on who you ask about church systems, you will either get excited looks about the potential of them and how they can help people, or you will get looks of disgust because they sound like the business world and not very shepherding.

Yet the reason many churches fail is not because of a lack of caring but a lack of intentionality.

They are led by pastors who are incredibly relational and shepherding but lack the organizational skills to help people grow. And that is the crucial piece of that word failure. I’m not talking about not growing but about failing to help people reach the growth in their discipleship that God has for them.

In a small church, that happens one-on-one with a pastor. As a church grows, that must begin to spread out or there will be a lid on how many people a church can disciple and help grow in their relationship with Jesus.

The answer to that dilemma: systems.

Many large churches have these systems down and do a great job at them. Sadly, many church plants need these systems but do not have them in place, so they fail to get the traction they’d like or see the growth in the lives of their people.

Here are five systems you need to have in place to not only grow as a church, but help your people grow:

1. First time guest. When a guest shows up at your church, what happens? How do you know they came? When you are smaller as a church, you know someone is a guest because you know everyone, or the guest comes dressed up and the regular attenders don’t do that. But as you grow it becomes easier for people to slip in and out. It is good to give people anonymity until they’re ready to let themselves be known to you. But when they are ready, how will they tell you? Is it a connection card? What will you do with that information? If you get a connection card this Sunday, what happens to that on Monday?

You can’t leave that to chance.

I remember hearing Rick Warren say once, “God sends people to churches who are ready for those people to come.” I believe that is true. Many churches that are growing can tell you what happens when someone walks in their doors.

We give something to a guest because we want to break down the barrier that the church wants something from them. That makes people defensive, especially men, as they are waiting for the church to ask for something. Instead we give them a gift, and then after their first time with us we send them a Starbucks gift card to say thanks. I get so many comments from second time guests who tell me they returned to our church because when they went to Starbucks, they thought of our church.

2. New believer. If someone became a Christian this Sunday in your church, what would you do? Of course you would be excited, but in that excitement do you have a plan for that person to help them grow? More than likely it would involve meeting with the pastor of the church. What if 25 people became followers of Jesus this Sunday? Now, you can’t meet with all those people. So what happens?

This is where you need a system and a plan to know what happens. Who do they talk to? Do they take a class? Do you have people in your church prepared and ready to talk with new believers?

3. First time giver. Giving can get weird in churches because it’s money and it’s private. Many pastors think it is wrong to know who gives in your church. I don’t see that anywhere in the Bible. Now if you struggle with treating bigger givers differently than those who give less, than that is something to work through, but that’s not what I’m talking about. Giving is a spiritual gift that many people in your church have, just like leadership and mercy are a spiritual gift. My hunch is that you know who has the gift of leadership, evangelism or hospitality in your church. You should know who has the gift of giving. And just as an aside, just because someone gives a lot does not make them the wealthiest people in your church, and you already know who the wealthiest people in your church are simply by going to their house and seeing their car and clothes.

In the same way that you should know who has the gift of giving in your church, you should know who gives for the first time in your church and do something with that. That is a huge step of faith on their part. Many pastors overlook that because they are always thinking about the budget and bills, and when someone gives that’s just helpful. But that person is now saying, “I want to grow in my faith. I want to hold loosely to what God has given me and trust Him. I’m bought in here to the point that I’m giving my money.” That is a huge step!

Celebrate that. Help that person continue to grow in that. They may have the gift of giving, they may not, but have a plan to help that person grow in that discipline. Giving is a crucial piece of spiritual growth and being a disciple of Jesus. Don’t let it happen by chance.

4. Community and relationships. Every church leader knows that growth happens best in the context of relationships. We preach on it and tell people that, but we fail to realize that community and moving into a small group of some kind is a huge step for people. It’s a time commitment in an already busy schedule. There is the fear of going to a house of a person they don’t know. How long will the group meet? Many groups are meeting until Jesus returns. What happens if the person goes to a group and doesn’t like it or the leader? Now it is really awkward when they see that person at church, and so many people choose to skip it all together.

These are barriers you have to get past if you want to see people enter into relationships at your church. We’ve experimented with three month small groups and told people, “You can do P90x for 90 days; try a group for 90 days.” We’ve also started to encourage people to enter a serving team first before joining a group. It is less of a commitment in their mind and still gets them shoulder to shoulder with other followers of Jesus. And serving helps you in your spiritual growth.

5. Leadership development. This last one took us the longest to develop, and because of that I believe it really stunted our health and growth as a church. Every pastor wants more leaders in his church. If you want to plant churches, you want men around you who want to plant churches. Yet many pastors simply hope those people will find their churches. If your church is near a seminary or a Bible college, that may just happen and will mask that you don’t have a plan to develop leaders.

Think about it like this: if you wanted to have 10 elder caliber leaders a year from now, how would you develop them? What would have to happen for that to occur?

If you want to plant a church two years from now and that person would come from within your church right now, how would you get that person ready? How would you find that person?

You need a leadership development system.

Like I said at the beginning, systems are often seen as bad or mechanical, so many shepherding leaders don’t use them. Systems help move people in their relationship with Jesus. Systems are crucial to the health of your church and the growth of your people.

Don’t Hide Behind “God Isn’t Moving”

God

Pastors and churches often find themselves in a predicament. They want their church to grow, they want to see people start following Jesus, marriages saved, people get baptized, use their gifts, but many do not see that happen. What’s worse is when the church down the road sees these things happening, which let’s be honest, simply means they are preaching an easy gospel or at the very least, “watering down the truth.”

Recently, I heard a pastor say, “My church isn’t growing because God isn’t moving.” I heard another church say, “God just isn’t blessing like he used to.” And then they both talked about how hard our culture is towards God, etc.

I’m sorry, but these are simply excuses.

I know, the church down the road has a bigger budget, more staff members, better staff members, cooler music, they have a building, they meet in a school so they don’t have the traditional trappings, they are a church plant, they an established church so people don’t think they are playing church like a church plant.

Excuses.

What pastors and churches uses these excuses for is to push off having to deal with issues as to why a church isn’t healthy or growing.

If people aren’t getting baptized, why not? Is it unclear? If people aren’t taking that first step to follow Jesus, why not? Do you present the gospel each week?

When these thoughts creep into my mind and they do and have. We’ve had weeks at Revolution where I preached to 11 people, our offering was $84, no one responded to anything, we cancelled baptisms and went 6 months without seeing a salvation.

Here are a few questions for pastors, leaders and churches to ask when “God isn’t moving” the way they would like or think he should be:

  1. Is there any sin I or our leaders or church need to confess?
  2. When preaching a sermon, are next steps clear?
  3. Is the gospel clearly presented each week with a call to take that step?
  4. How clear is the strategy of the church? How clear is the next step for a person from sunday morning?
  5. How complex and busy is the church? The busier the harder it is to know what is important.
  6. Are you being the church God called you to be or are you trying to be the church down the road or the one from the conference you just went to?
  7. How clear and compelling is our vision?

Churches that aren’t healthy and effective often don’t have good answers to these questions. Next time, when your church hits a plateau, instead of giving up or getting jealous about the church down the road, celebrate how God is moving at that church and begin working on why God isn’t working in your heart and church the way you’d like to see him.

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What I Wish I’d Known About Energy, Family & Mistakes

Energy

WHAT I WISH I’D KNOWN ABOUT ENERGY

Your energy—spiritual, emotional, physical, and relational—is the most important thing you can give your church, and only you can control it.

It may seem obvious, but this is crucial. Church planters tend to be the driven, entrepreneurial, take-the-hill kind of leaders. They are also usually young, which means they think they have endless amounts of energy. They eat like college freshmen and often sleep like them. It’s unsustainable.

While planting is a busy season, filled with meetings, getting stuff done, making phone calls, rallying a core group, and raising funds, you have to hit the pause button. No one can make you sleep, spend time with Jesus, exercise, or eat well. No one can make sure you have friends—and not just church planting friends, but real friends. If you miss this, the extent of the damage can be huge.

Your energy is the most important thing you can give your church, and only you control it.

Many guys who fail in ministry and sin will tell you that it goes back to not managing one of these areas. Several years ago, I did not manage my energy well and I hit a wall. It slowed our church down, demoralized our leaders, and hurt my family, and it took a year to recover as a church.

The first question I ask my leaders when I coach them is to tell me how they are doing in these four areas: spiritual, emotional, physical, and relational energy. You as the leader set the tone.

WHAT I WISH I’D KNOWN ABOUT FAMILY

Your family has to come first. They need to know it, and so does your church.

Every pastor says their wife and kids are more important than their job, but sometimes it’s not true in practice. Though it happens occasionally, when missing time with your family is the pattern, I believe it is sin. One thing I learned from Eugene Peterson was that he started to call everything he did an “appointment.” If someone asked him to meet and he already had a date planned with his wife or an activity with his kids, he said he had an appointment. No one questions your appointments.

Talk about this up front. In your sermons, lift up your wife and kids—don’t make them sermon illustrations of what not to do. Talk about how you date and pursue your wife, and talk about spending time with your kids. You are the model to men of what it means to be a man, a father, and a husband.

WHAT I WISH I’D KNOWN ABOUT TEAMS

Who you surround yourself with will determine your effectiveness, and the leaders you choose will determine the health and future of your church. This means you must know who you are, your gift mix, what you can and can’t do, and what you do that brings the most glory to God. Then you must look for leaders who complement your gifts.

If you are a strong visionary and can see the future, you must find someone who can think in steps and can see the map, not just the destination. If you love to shepherd people and want to make sure no one falls through the cracks, you’ll need a leader to remind you that sometimes people need hard truth and not coddling.

Your first hire is the most important. Don’t rush this. If someone isn’t working out, don’t wait around. Move quickly to help them find a new role and responsibility. If they don’t line up with your vision and DNA, have the tough conversation. Everyone you start with will not finish with you, and it is naive to think otherwise.

WHAT I WISH I’D KNOWN ABOUT CHURCH GROWTH

Think twice your size. Too many planters simply want to get started, which is a good goal. As the church gets off the ground, they can quickly move into maintenance mode. They stop thinking ahead and the grind of preaching every week starts to set in.

When before you had dream sessions, now you are having counseling sessions. Before you used to talk about the future, but now you are dealing with what just happened. In this time, it is easy to stop dreaming, stop vision-casting, and just do.

But that is dangerous. At all times, as the leader, you must think twice your size. You must ask, “if we do this, will it keep us from doubling?” Or, “When we are twice our size, will we do that?”

WHAT I WISH I’D KNOWN ABOUT MISTAKES

You will make mistakes—so learn from them. In fact, you’ll make mistakes before you have your first core group member. That’s okay. Learn from them.

When we started, we did small groups a certain way. Yet they didn’t give us the results we hoped to get: we weren’t seeing disciples made and community happen. So two years into our church plant, we scrapped what we were doing and started over. That was hard to admit, because we had 85% of our adults in a small group. But we learned.

Today, I know how to shut a ministry down. I can raise $45,000 in a month to make a big move. I know how to kill a worship service. How to start a new worship service. How to hire a leader. How to fire one. How to have tough and easy conversations. You can blow through those experiences, but I would encourage you to go through them slowly, write down what you learned, and process it with someone.

Lastly, get a coach—someone who is steps ahead of you in the journey. Get someone you respect who can speak into your leadership, give advice, and be a sounding board. It is helpful if this person is not at your church so you can be completely honest with them and not hold back.

WHAT I WISH I’D KNOWN ABOUT COMMITMENT

Commit to outlast everyone. Put down roots and commit to one church and city. When you start a church, it is exciting. Then the hard work starts. People stop coming, someone gets angry, shepherding sets in, and it is hard work. That is why, before you start a church, commit to that church and to that city. Put down roots.

When we started our church, our prayer was that we would die in Tucson. We wanted to give our lives to one church, to one city, and to one movement. We prayed that a million people would follow Jesus because of our church. This commitment has helped when times are the darkest, because sometimes your calling is all you have. You will come back to it, question it, and wonder if you heard God correctly. If you commit to stay, it makes difficult situations a little easier. They still hurt and are painful, but when we hit rough patches, my wife and I would look at each other and say, “We decided to outlast them, so let’s push through.”

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