The Most Important Leadership Skill in a Church

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What is the most important leadership skill in a church? For a pastor of students, kids, worship or a lead pastor to have?

Is it vision casting? Strategizing? Team building? Shepherding?

The choices you make in the recruiting process are, in effect, determining your future. -Darren Hardy

The most important leadership skill in any church is recruitingWho you surround yourself with, who you put on a team, who you hire, who you make an elder. Nothing else matters or makes more of an impact on the life of your church than this.

You might wonder, isn’t it prayer? Prayer isn’t a leadership skill. Prayer is a Christian skill. Prayer and the Holy Spirit makes or breaks your ministry.

What I’m talking about are the things you as the leader can control and do.

Why does recruiting matter?

Who you place on a team, in roles will decide your success.

When you look at the culture of your church, the people make up the culture. You can’t decide what your culture will be. You can’t sit in a meeting and decide you will be a welcoming, prayer-filled, evangelistic culture. You have to find people with that and put them on your team.

A company consists of one thing, really. If I buy a plane from Boeing, it’ll be exactly the same plane that BA [British Airways] will buy, which will be exactly the same plane that United [Airlines] will buy, exactly the same plane that Air Canada will buy. So what is a company? A company is the people that are working inside that plane, the people that are working on the ground. They’re the people that make up a company. They either make this company exceptional or average. -Sir Richard Branson

The same is true for your church.

Three problems happen in many churches as it pertains to recruiting and hiring:

  1. Most churches see it as the lead pastors job and only the lead pastors job to recruit. From the stage.
  2. In hiring, many lead pastors give away too much because they’d rather not read resumes, sit in interviews or talk to references.
  3. Churches don’t think they can be great so they don’t hire great people.

Both ideas are rampant in churches and are why many churches are mediocre at best.

If you look at any growing, healthy effective church, do you know what you will find? Talented, hard working people who love Jesus. Somehow, they all ended up at the same church.

Coincidence?

Nope.

The answer to the first problem: recruiting is everybody’s job. Whenever I hear someone at Revolution say, “We need more people serving in ____, can you make an announcement from the stage? I know we have a problem. And that problem is not a lack of people.

In fact, the best people to recruit are the people doing it. Not the person getting paid to do it.

There’s something that happens when someone who works with middle school students tells someone else, “I love the chance I get to influence the lives of students. Its my favorite hours of the week. Hey, why don’t you come with me next week and check it out?”

Recruiting in a church is everyone’s responsibility.

The answer to the second problem: the lead pastor has to be more involved in hiring

In most churches, hiring is done by a committee that the lead pastor might be a part of, but often he has nothing to do with it. This is the biggest mistake churches make and accounts much of the mediocrity in churches.

If you are like me, hiring, reading resumes, doing phone interviews, in person interviews, talking to references, reading personality tests is that last thing you want to do. It is draining, un-exciting and yet the single determinant to what your church will be like. Three years ago we hired a staff member that I didn’t put a lot of effort into. I let others do that and it cost us in people, time, energy, my stress level and money. We lost momentum, families, excitement. This person was on our team for a little over a year and it took us close to 18 months to get back to the level of momentum and size that we were when we hired this person.

Can one person do that?

Yep.

According to Darren Hardy in The Entrepreneur Roller Coaster: Why Now Is the Time to #Join the Ride, a bad hire can cost a company or church six figures. Now, a church is not a business or all about the money, but if that’s true and I think it’s at least close, that’s incredibly poor stewardship. And that is a spiritual issue.

The third problem is one that many pastors don’t talk about in hushed tones. They would never say it on stage, but when pastors grab coffee together, they talk jealously about the big church down the road and the things they can do that they as a smaller church can’t do. And it all boils down to the people they have. While the jealous pastors would say they can’t hire or recruit great people. They can’t find talented musicians, great kids teachers, passionate student workers, off the charts community group leaders. They would say it is a matter of money, but it boils down to what the pastors think they can do. Most churches don’t think they can be great so they don’t hire great people.

Sadly, in many churches the leaders have succumbed to the myth that only large, cutting edge megachurches can get the best people and they are stuck in the 1990’s when it comes to technology and talent.

Not true.

How do you find and hire great people?

First, know what you are looking for. If you don’t, you will never find it. If you want someone great, pray for it, look for it, believe you can find that person and you can vision cast that person into your team. Most people make recruiting and hiring mistakes with staff and volunteer positions because they’ll take anybody. Often, this means you will wait to do things as a church because you don’t have the leader yet. That’s okay.

Second, look for talented people. If you are afraid of talented people (and many pastors are because they’re control freaks) then that’s a sin issue on your part. If you have to micro-manage someone, you didn’t find a talented leader, you found a lackey to do your bidding and you don’t want that.

Third, they have great character. You can’t teach character, what someone’s character is, is what it is. Yes, the Holy Spirit can change people, but don’t hire or recruit someone to a key role with that hope and prayer in mind. Character is not a given in a church interview process, don’t assume it.

The best way to check for character is to hire from within your church. When this happens, you know exactly what you are getting. What their marriage is like, how they treat people, their giving and generosity, if they fit, if you like them.

The last thing that matters and this comes best from people within your church, they love your city and your church. Not everyone loves your city or loves the people in your church. You want people who do. There are unique things that make up your city and church and it doesn’t fit everyone. That’s okay. I get nervous when I get the spam email of guys looking for a job anywhere God will send them. My question is, “Where do you feel like God has called you?” Most of the people in the Bible had a place God called them to, not a paycheck, but a people, a city, a place, a neighborhood. Are people looking for that when they send out 100 emails? Yes, but often and I can speak from experience when I was in my 20’s, they are often looking for someone else to the heart and calling work for them.

If God has called you to a city and a people, he will provide for you there.

The reality is great people find other great people and great people want to work with other great people. 

Once you find someone great, others follow along. It can be slow and sometimes feels like you are moving backwards or letting momentum slip through your fingers as you try to rebuild a team or restart a culture. But you as the lead hold the keys to building it.

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Dear Worship Leader

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Dear Worship Leader,

Because I speak every week and have done so for the last 10+ years, I’ve seen a lot of worship leaders. From camps, conferences, church services, student and college ministry, it takes all kinds. Most of them are great. Some of them, not so much. Most of them have great hearts with a desire to lead a group of people into the presence of Jesus to worship, others, not so much. I thought I’d share some thoughts as a person who preaches and worships in church on a weekly basis, sort of my viewpoint of you and some requests.

  1. It’s not about you. I know worship leaders would never say it is about them or preachers either. But sometimes, it seems like it is more about you than Jesus. We are not there to watch you worship. We are not there to see how amazing you are or how incredible your voice is or that killer drum or guitar solo you just nailed. If that’s all people talk about at the end, it failed.
  2. Talk normally. So many worship leaders when they talk between songs sound like they are trying to seductively get me out of my clothes. If your voice sounds like Barry White normally, then great. If not, talk normally. Don’t breath heavy, make weird pauses. I leaned over to Katie at one worship service recently and told her I felt like the worship leader was hitting on us. It shouldn’t feel that way.
  3. Everything you say, pray and the songs you sing teach me about God. When you pray, think through it. When you talk about asking for more of the presence of the Holy Spirit, is that possible? Or do we need to be more aware of the presence of the Holy Spirit? Make sure you know what the Father, Son and Spirit do. When you make it up on the fly, you make theological errors that we in the seats listen to and believe. After all, you’re on stage. As for lyrics, make sure they are theologically correct. Also, what does it mean to sing to the heart of Jesus? When you tell us to sing this straight to Jesus I wonder who we’ve been singing to this whole time. A lot of what is said on the latest Hillsong and Passion album sound awesome in an arena, but when there are 25 people in a church plant, we don’t want to shout to God.
  4. Pray normally. When you pray, do you say God or Jesus over and over. Dear God, we love you God. Thank you God. God, your presence is so amazing God. Oh God. If that’s how you pray, great. If not, pray normally. Sometimes people pray and I wonder how many times they will say God’s name like they might forget it. The way you pray teaches the rest of us to pray and if it doesn’t sound normal, it communicates a normal person can’t pray. Also, when you pray, I learn theology about God.
  5. Don’t repreach the sermon. There is nothing worse than preaching a sermon, one that I as the preacher have thought about for anywhere from 1 week to 8 months just to have a worship leader come up after me and on the fly repreach it in 5 minutes and make me wonder, “Why did we just sit here?” Or, when you repreach it incorrectly. I remember speaking at another church and the worship leader came up and tried to make my point, but missed it. Showing he wasn’t really listening.
  6. Your dress reflects your heart. This is for men and women. If your dress is distracting, revealing or over the top, no one is paying attention to Jesus. They are looking at you. What you wear, how low cut it is, how short your skirt is, how tight your shirt is, all reflects your heart.
  7. Don’t make us stand forever. I know people stand forever at a concert, but once you start getting to 15, 20, 25 minutes of straight standing people start checking out because it hurts. Knees, back, necks, they all start to ache.
  8. When you sing high, men stop singing. If you are a worship leader, you probably have an incredible range. That’s awesome. You can probably sing all the songs exactly as they are recorded on the CD. That’s awesome. The problem is few other people can, especially men. When you sing too high, men stop singing and check out.
  9. Explain what we are doing. Why are we standing? Why are we reading this prayer? If you want me to do something, tell me and explain it. Don’t assume I want to do the thing you want me to do. You’ve spent all week thinking about it, working on it and I just heard about it.
  10. Sing familiar songs each week. I love new songs and if you lead worship, you get tired of songs quickly. The reason? By the time you teach a song to a church, you’ve listened to it 100 times. The problem is, most people do not listen to worship music throughout the week. They don’t know the songs. So, if you teach a song and the following week don’t sing it again, we forget it.

I love worship leaders. I love that at Revolution, almost half the service is music. I want you to be great. If you don’t serve with a pastor that wants you to be as great as possible, go find a new pastor to work with. The people who show up each week show up wanting to meet Jesus and you are a big part of that. You help us encounter Jesus in a personal, emotional and logical way. I want you to be great and I don’t want anything to stand in the way of you being the worship leader God called you to be.