2018 Leadership Summit – 26 Leadership Quotes from Carla Harris

Every year, my team and I attend the leadership summit. This year, there is a shadow hanging over the summit as I outlined here, but I’m still trusting that it will have some incredibly helpful content, just like in past years. To capture what I’m learning and to help you grow as a leader, I always share my notes from each session, so be sure to check back after each session and bookmark them for future use.

The third session featured a talk from Carla Harris, who is the Vice Chairman, Managing Director and Senior Client Advisor at Morgan Stanley. She talked about how to achieve your potential and become the leader you were created to be. She used the word leader (Leverage, Efficiency, Authenticity, Decisive, Engagement, Risk taker) to show what makes an impactful leader.

The following are some takeaways:

  1. Leverage: powerful, impactful leaders know there is not a monopoly on intelligence.
  2. Someone on your team has the access or experience that you need.
  3. If people think there will be retribution for making a mistake, no one will give you an out of the box idea.
  4. A leaders job is to create an environment where people want to contribute.
  5. Leadership is a journey from execution to empowerment.
  6. Efficiency: If you are an influential, impactful leader, you must be clear about what success looks like.
  7. If you aren’t clear about what success looks like, you will create a tremendous amount of frustration.
  8. Productivity goes down when things aren’t clear.
  9. If you aren’t clear on what’s next, you must be clear on what success looks like.
  10. If it doesn’t work this time, it informs your next success.
  11. Authenticity: this is the heart of your power and the heart of influential leadership.
  12. No one else can be you.
  13. Most people are not comfortable in their own skin, so when they see someone who is, they gravitate towards you.
  14. The easiest way to penetrate a relationship is to bring your authentic self to the table.
  15. Your authenticity is your distinct competitive advantage.
  16. To be authentic, you have to know who you are and what you bring to the table.
  17. Decisiveness and diversity: the price of inaction is greater than the cost of making a mistake.
  18. At the end of the day, your team is depending on you as the leader to make a decision.
  19. Part of your task as a leader is to make a decision, even in the face of incomplete information.
  20. If you need a lot of ideas (and you do to succeed), you need a lot of perspectives and experiences in the room.
  21. Engagement: you must be engaged with your people and understand what makes people motivated to win. What engages your staff?
  22. Everyone on your team wants to be seen and heard.
  23. Risk taker: leaders must be comfortable taking risks.
  24. The way you differentiate yourself is by taking risks.
  25. Fear has no place in your success equation.
  26. The thing that makes a leader stand out is courage. This is what holds all these words together.

How to Stay Passionate as a Leader

Starting something is easy. Getting married is easier than staying married. Starting a new company or church is often easier than maintaining one or turning one around.

Yes, it takes a lot of work and effort to get something off the ground, but the dreaming phase, the launching phase, is often incredibly fun and exhilarating.

Why?

Passion.

Passion can take you incredibly far in life.

We don’t follow people who aren’t passionate, and often passion is what will keep you going when the road gets long and hard as a leader. Your passion to see a dream come true, a marriage survive, a child succeed. Our passion can carry us.

But no matter how passionate, energetic, or optimistic we are,

passion also drains and runs low.

There are times when we are simply showing up, going through the motions and trying to survive.

The passion that got it off the ground is hard to maintain.

Sadly, when this happens, many people quit. They give up. They throw in the towel, or they keep going through the motions, which kills them and sucks the life out of them.

Why stay?

One author said, “You will be most tempted to quit moments before the critical breakthrough.”

How do you raise your passion when it gets dry? Here are some ways:

1. Ask God. Our passion and calling come from God. He has wired us with it. When it is waning and not burning hot, ask God for the desire and original passion He gave you.

2. Go back to where you started. Place is important in our lives. For many of us, the dreams we have or the things we started began at a place. I can take you to the seat in an auditorium where God called me to plant a church when I was 21. I can take you to the banks of a lake where I knew at 18 I was supposed to be a pastor.

Many people have sat in conferences or gone on mission trips that have changed their lives and perspectives.

Go back to those places. Sometimes the return to a place ignites a passion in us.

3. Look for small wins and celebrations. Too often the reason our passion is waning is because it isn’t as big or as great as we imagined. It also goes slower than we expected. Most successful people have walked a long winding road to their success.

Look for the small ways you’ve moved ahead. Celebrate the little things that have happened.

4. Get around passionate people. You and I both know passionate, optimistic people. When your passion is waning, get around them. Ask them what they’re dreaming about. This is a great opportunity to stretch yourself and get out of your comfort zone.

5. Be honest. This might feel like a downer when talking about passion, but a lack of passion might be the end of your time somewhere. All things come to an end, and that is okay. The reality is that it is possible that when our passion wanes in a job, it is a sign of the end, and that is okay. God will often speak through passion or lack thereof.

This is why it is crucial to have a team or friends who can help you and talk with you about your passion level, where it went, why it is down and how to raise it back up.

If you’re a leader, this matters. Not only for your sanity but for those around you.

If you’re a pastor, your church will feed off your passion, whatever level it is.

How to Lose Weight as a Leader

Every month I hear from a reader of this blog, a fellow pastor or talk to someone who wants to lose weight. I get asked about my weight loss journey on a weekly basis. For most Americans and leaders, weight and health are a struggle. And it gets harder the older you get.

I get two common questions from people, especially leaders, about weight loss. One is from pastors themselves asking me about how I lost weight and how they can, too. The second is from their wives asking me how they can make their husbands lose weight.

The first question I can answer. The second one is ground I don’t walk onto.

For me, I got miserable enough to lose weight. I weighed 300 pounds when I got married, had a 42 inch waist and finally at the ripe old age of 29, got fed up with it.

If you are a leader, being healthy and losing weight becomes incredibly difficult. You have a lot of stress, a lot of things to do, a lot of meetings to sit in and a lot of meetings at restaurants. Throw in traveling to conferences and you are looking at a life filled with minimal activity and a lot of temptation when it comes to food.

The journey of losing weight and keeping the weight off is similar.

If you work for a living (or if you don’t), these are some ideas that will help you to lose weight and keep it off:

Know what you’ll eat wherever you go. One of the easiest ways to lose weight when eating out is to not get sucked into the menu. When you go somewhere, you should always know what you are going to eat. This will help to keep you from remorse about your food purchase.

Plan for exercise. Before you travel somewhere, know where you will exercise. I have chosen hotels on trips based off of the gyms they have. Find a gym you can walk to and get a guest pass. Once Katie and I were in LA for four days, and we got 3-day guest passes to a gym.

In your workday, know when you are going to exercise. If you don’t attach a minute to it, it won’t happen. Your day will get away from you, and you will find yourself not exercising.

Order first everywhere. At a meal out, always be the first to order. This is an idea from Tom Rath at Gallup that talks about how the first person to order sets the tone for the table. If the first person orders an appetizer, everyone looks at the appetizer and your meal just added at least 1,000 calories to it.

Drink lots of water. Everyone knows soda is bad for us, and yet we keep drinking it in ridiculous amounts. When you travel and when you sit in meetings, drink lots of water. Especially when you are flying somewhere, this will help you to avoid dehydration and help to keep you more alert.

Go to bed first. Sleep is the secret weapon for every leader. It is the secret weapon to every athlete, and yet we treat this poorly. I watch a lot of pastors when they travel somewhere stay up until 1am hanging out with friends and then running ragged because of it. Turn off Netflix and go to bed.

Stand and walk as much as possible. If a lunch meeting is less than a mile from your office or a meeting, try to walk. Just move. Get up out of your seat at least every hour and move around.

Don’t eat dessert. No one ever eats dessert and is glad they did. In fact, if you eat an entire dessert at a restaurant there’s a good chance you will hate yourself after the fact. Share one if you are going to get one, but I’d encourage you to fill up on some real food.

While this isn’t a complete list, these are just a few ideas that might help you get started on your weight loss journey or keep moving.

How to be Thankful as a Leader

thankful

Most of the time on blogs like mine or other leadership and ministry blogs you read about how tough ministry is, how difficult people can be and how hard it is to be a leader. All those things are true.

At the same time, if you are a leader, especially if you are a pastor, you have a lot to be thankful for. At the same time, as a follower of Jesus, growing in your thankfulness is a sign of your faith but also of your maturity. I know for me, when I am pessimistic, only seeing what isn’t working or how things aren’t what I want them to be, it makes me a poor leader, a poor husband and father, and honestly, a poor human.

So I sat down in the middle of a pity party, when things didn’t go how I wanted them to go at church and someone was mad at me, and wrote out things I should be thankful for. For you this list might be different, but here’s what came to mind for me:

1. My church still exists. This might seem like a weird one, but on a weekly basis I hear about another church that closed their doors. When we moved to Tucson and started Revolution church, there was a window of three years where over 20 churches were planted in Tucson (of which we were one), and only three of those are still going (of which we are one). Why? That’s God’s grace towards us.

2. I get to use my gifts. Most pastors overlook this gift. If you ask most people what their gifts, talents and passions are, they don’t know. They don’t know how God has wired them, the talents they have, how their family of origin and story have gone into making them who they are and the passions they have, but many pastors do. They get out of bed with a burning passion to see something happen for God. That isn’t a small thing.

3. My marriage. If you’re a pastor, your wife deserves more credit than you do. She endures more than you do. I know, I know. Your life is so hard as a leader, the stress, the pain, the emotional side of ministry. I get it. Yet it is nowhere near as difficult as the role your wife plays. While you can bury yourself in work and ministry as a way of letting off steam, she doesn’t have that opportunity. She endures more than you do, and you should tell her thanks. She takes the brunt of your emotional roller coaster, she walks on egg shells around you sometimes, she hears people talk behind your back, she sees the glares you don’t see, she hears what things are said about your kids that you don’t hear, she worries about you in ways you don’t understand. And yet she has stuck with you. She is your biggest cheerleader, your biggest prayer warrior.

Protect your wife to your church. Speak highly of her always, on stage and off. I talk about Katie in such a way that I want to communicate, if you speak badly about my wife, stab her in the back, you get papa bear, and you don’t want that. Too many pastors are weak when it comes to their wives and how they defend them in their church. Sadly, you have to do this because people can be mean.

4. My kids. The same goes for your kids. It is hard being a pastor’s kid. Way harder than being a pastor, so don’t put it in the same category. Don’t put more pressure on them than is already on them. When someone says in disbelief, “I can’t believe your kid jumped off the stage and over the communion table” (true story in the Reich family), shake your head, laugh and say, “What did you expect a five year old boy to do? Did he clear the table?” He did and didn’t get hurt.

I am my biggest protector of my kids. I want them to enjoy being kids. I want them to enjoy being a pastor’s kid as much as they can. When people try to put something on them that I think is unfair, I fight to take that expectation away.

5. My team. I’m thankful for my team. Most leaders are visionary, hard driving, goal setting people, which makes us difficult to be around and be friends with. The fact that people endure you as a leader is something to be thankful for. They help you, mold you and make things better. Sadly, most leaders don’t like their teams, which is the fault of the leader. You get what you allow or create.

6. I’m not 300 pounds anymore. I’m thankful for my health. When we started our church I weighed almost 300 pounds, and in the first 18 months I lost 130 pounds and have kept it off. I know it sounds silly to be thankful for your health and very cliche, but if you’re healthy, that’s a gift from God. Not everyone is.

7. God loves me. Lastly, if you are a follower of Jesus, God loves you, and because of His love for you He sent his Son Jesus to die in your place so that you could have a relationship with Him. Never get far from this truth and reality as a pastor.

But what do you do when it is hard to be thankful and ministry is hard? That happens.

One thing that was helpful was something I came across in Leadership Pain: The Classroom for Growth, where the author said to give yourself 24 hours to mope, throw a pity party and then get back on the horse and lead.

4 Things People Want From a Leader

leader

According to Tom Rath in Strengths Based Leadership: Great Leaders, Teams, and Why People Follow, there are 4 reasons that people follow a leader, 4 needs that every follower has that a leader meets. They are:

  1. Trust: Trust is everything for a leader, but especially for a pastor. Because we are dealing with people’s lives, hearts and souls and not merchandise like a company, trust becomes the pinnacle of leadership. The moment your followers stop trusting you, stop believing you, the game is over. Character and integrity take a lifetime to build, but can be lost in a moment. This is why boundaries are so important for a leader, this is why a leader must continually make sure he is putting the needs of the organization first instead of his own empire. This is why authenticity and being the same person in private as you are in public is so important.
  2. Compassion: While compassion may not be high on the list of CEO’s, if you are a pastor, it is in your job description. To care for, love, serve, shepherd, celebrate and weep with those you lead. Pastors need to be available to those in their church, to listen, counsel, pray with and sometimes just to give a hug. People want to know that you care. This comes across in personal interactions, but also how you talk about others, especially in a sermon.
  3. Stability: If you are a church planter, stability is difficult. Even if you are an established pastor, stability can be hard, especially if you are making changes or leading your church into the future. A leader must learn how to balance leading change and keeping things stable. Followers want to feel safe, secure and that the world will not fall in on them. As we were planting Revolution six years ago, several people left at once and when I asked why their answers essentially were, “Too much is changing, we aren’t sure if we’ll make it.” Most of those people have since come back, but followers want to know something will make it.  
  4. Hope: No one likes a negative leader. Yes, it may sell books and run up blog stats if you spout out about how the world is ending or it has never been so sinful (before you say that be sure to read the book of Judges and 1 Corinthians). According to Gallup, the best leaders make their followers “feel enthusiastic about the future.” Leaders continually must be looking into the future and helping their followers see that the best is yet to come, even when it feels impossible. Not by painting rosy pictures that aren’t possible, your followers are too smart and will see through that. But to continually say, “If you follow me, if you stay with us, here’s where we’re going.”

How to Survive Monday as a Pastor

monday

It’s Monday.

Which for most pastors, worship leaders, kids and student pastors, means the hardest and worst day of the week. Pastors even call it bread truck Monday because of a desire to go and drive a break truck or because they feel like they got hit by a bread truck. For a few reasons:

  1. What we do is war. In the spiritual sense. You may have had to deal with a relational battle yesterday. You prayed with people, counseled people and are carrying their burdens and weight. You have shepherded them through difficulties, wept with them, challenged them to walk away from sin and watched people destroy their lives one step at a time.
  2. You problem slept terribly on Saturday night as you thought about the day, got up early and then slept poorly on Sunday night as you were simply too tired to sleep.
  3. Leading worship, preaching, talking with people is incredible, awesome, the highlight of my week and incredibly exhausting all at the same time. You physically have nothing left after a Sunday. You probably have nothing left spiritually, emotionally or relationally to give as well.
  4. There is a good chance you woke up on Monday to a pile of emails from angry people, people leaving your church or thinking about leaving your church. You may have some fires brewing that you are wondering if you can handle. An elder that is a thorn in your side. And you are tired.

So what do you do? This happens almost every Monday. Because of this, many pastors take Monday off. If you do, that’s fine. But I feel like that is making a hard day worse. Your family doesn’t want you around if you are going to be angry, grumpy and have a short temper.

Here are few things that have helped me and my family survive Mondays:

  1. Get out of bed. Some Monday’s are great to sleep in, but I often find that getting out of bed and getting rolling is a better idea. If I stay in bed too long I feel sluggish, no matter what day it is.
  2. Know that Tuesday is coming. Most of the things that seem insurmountable on Monday look easy on Tuesday. I’m amazed at how often I get stressed about things and in 3 weeks time I have forgotten about them.
  3. Get a workout, bike ride, hike or run in. I know, you are tired and can barely move. The adrenaline from preaching is hard to deal with the older I get. I actually do yoga every Sunday morning before preaching just so I can move on Monday because the adrenaline kills me. But get going, do something active. It gets your blood moving and you are in a better mood afterwards.
  4. Take a nap. You should take a nap on Monday. You will probably have very little steam by the end of the day, so lay down.
  5. Work on your soul. Read something that speak to your soul. You preached your heart out, gave everything you had to students and kids, led worship with everything you had, now you need to feed yourself. Monday is a great time to listen to a sermon by someone else to be challenged.
  6. Don’t be around anyone that makes you angry. On Monday, you have a short fuse so do yourself and others a favor and only be around people you like. The fallout from not following this can be bad for everyone involved.
  7. Do administrative stuff. Don’t have a meeting on Monday, don’t counsel anyone. I know lots of leaders like to evaluate on Monday because it is fresh, write it down and talk about it on Tuesday. Return some emails, blog, following up with guests, new believers, those are fun and invigorating for a pastor.
  8. Serve your wife. You were probably a bear to hear at some point on Saturday or Sunday. She was a single mom on Sunday with your kids while you worked and she is just as tired as you are. I know you don’t believe me and think your job is harder, let’s say it is even. Ask how you can serve her.
  9. You have the privilege to do it again in 6 days. That may not seem like a privilege on Monday, but believe me, it is. God has chosen you to preach, lead worship, teach, counsel, shepherd, set up, greet, help kids follow Jesus, talk with students through hard situations. He chose you and uses you. So, when Monday is hard, remember, God could’ve picked someone else. And you could’ve said no. Since God called and you said yes, get back up on the horse and get ready!

And if none of those help, just watch this and remember, your life isn’t this bad. Probably.

 

How to Know You’re Too Busy

busy

I was talking with some pastors the other day and the topic of burnout, being too busy and doing too much came up. This seems to be a common thread among people, no matter what they do.

Here are some of the things they asked:

  • How do you know if you are close?
  • Are there warning signs that you are getting too busy?
  • How do you know that your busyness is not just a season, but becoming a way of life?

I know in my life, there are warning signs when I am doing too much or taking too much on. Sometimes I adhere to them and make changes, other times I bulldoze through and pay the price.

Here are some warning signs to be aware of:

  1. What is normally easy is now hard. This is one of the first things that happens. For me, it centers on preaching, sermon prep, reading leadership books. Whenever I find myself not feeling motivated in one or all of these areas, I know I am past the point of running too fast in life. To combat this, I take periodic breaks from preaching (I try to not preach more than 10 weeks in a row) and I work in books that have nothing to do with sermon prep or church ministry to give my brain a break.
  2. Sleep is hard to come by. For many Americans, sleep is hard as it is. We go to bed too late, we don’t take enough naps, spend too much time on technology and get worked up. I try to get to bed by 10:30, I try to not look at social media or texts after 8pm so that my brain is able to take a break. I’ve read studies about how using a smartphone after 9pm can be harmful to sleep and productivity. If you have to take sleeping pills, watch TV to fall asleep or find yourself going to bed at midnight or staring at the clock at midnight, you need to work on your sleep.
  3. It is hard to get going in the morning. Some people are morning people and can’t wait to get going, others are not. I’m not a morning person. But, when I find myself having a hard time getting going in the morning, needing multiple cups of coffee to stay awake or to focus, that’s a warning sign. Think about this morning, how hard was it to get out of bed? The harder it was, the closer you are to burning out.
  4. Motivation is hard to come by. It is true that you are more motivated and alert at certain parts of the day. For me, it is first thing in the morning, which is why I reserve that for sermon prep and not meetings. It is when I am most creative and I need to give that mental time to the most important part of my job: preaching. When I find that motivation not there, I know I have a problem.
  5. You get angry fast. When you are tired, you tend to get angry fast. Your fuse is shorter with those closest to you: family, friends, coworkers.
  6. You use things to calm down. This might be food, sex, porn, exercise, drugs, smoking, alcohol. While these things calm you down and all of these are not necessarily sins, when used to calm us down or help us relax or sleep or “take the edge off” we have a problem. If you think, “I just need ____ to calm down or feel better” you have a problem.
  7. You don’t laugh as much or have fun. This is connected to what we’ve already said, but if you can’t remember the last time you laughed and had fun, that’s a problem. When you are tired, the last thing you have energy for is fun or community.
  8. You have pulled back from community. When you are tired, especially if you are an introvert, the last thing you want is to be around people. Ironically, one of the things that can be the most helpful to warding off burnout and helping to bring you out of unhealthy patterns is community, being around people who care about you.
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What Do People Feel From You as a Leader

leader

If you are a leader, what do people feel when you are around? There is an expectation that people have of leaders, that they will be confident, visionary, know where they are taking a team or organization, but also not full of themselves in the process.

What happens though, when you as a leader don’t know where you are going? You don’t know the next step for your church or organization. Do you fake it til you know? What about when you don’t feel like leading or doing your job?

These feelings will come at some point. You will have a sermon to preach you don’t feel prepared for or are too tired to preach. Yet, it is the weekend.

The reality of leadership and teams is that the team feeds off the leader. A church begins to reflect the leader.

Last year, I walked through a season where I did not live with margin. Emotionally I got burned out through things going on at church (a church merge among them), as well as stress in my life with health issues, car accidents, and our adoption. I did not keep myself fresh and found myself burned out. Crispy. Toast. Whatever word you want to use.

Most weeks I did not feel like leading. I did not feel like preaching. I had no energy to give. I didn’t feel very visionary.

Here’s the sad part, it was reflected in Revolution. Revolution feeds off the attitudes of its leaders. If the leaders are tired, that is felt in the church. If the leaders don’t feel like being there, that is felt and reflected in the church. If the leaders are dry spiritually, that is felt and reflected in the church.

One might think, the answer is simply that pastor’s need to fake it, act like they want to be there and everything will be fine. That isn’t the answer, because faking it will be obvious eventually.

What this does for me is reveal what is the most important thing I do as a leader. The most important person I lead as a leader is myself.

So, how do you lead yourself?

First, you must know yourself. What are your limits physically, emotionally, spiritually, relationally. These are different for each person and will often change as you age. I could handle more physically when I was 23 than I can at 33. As an introvert, my limit relationally is different than an extrovert.

Second, as a communicator, how many weeks in a row can you preach before being exhausted and run out of things to say? For me, I’ve learned that 10 weeks is about my limit. Every 10 weeks I need to have at least 1 week where I don’t preach. This helps me to regroup, helps Revolution hear from other communicators and it gives me time to physically recover. I’ve met guys who have longer or shorter reaches on this.

Third, what robs you of energy and what gives you energy? There are people and situations that rob you of energy, do your best to eliminate these from your life. The reality is, this might take some time. You may need to move things around in your life. I’ve learned how many meetings a week I can have with people, how many lunches I can have while making sure I have time to work on my sermon and to make sure I don’t kill myself relationally. On days that are intense relationally, the next day I am sure to schedule introvert time and work on a sermon.

Fourth, deal with those things in your life that have hurt you emotionally. At the end of 2010 and the beginning of 2011, these were the hardest months for me since we started Revolution. We had an elder roll off our elder team that was hard for me personally because of my friendship with him, but God was clearly moving him to a new adventure. It was still hard. Then we had to discipline a different elder and ultimately remove him. While this was going on, we were merging with another church. The merge was harder than I expected it to be and a lot of relationships. All of this begins to add up, stacking is what one author calls it. If you don’t deal with these, figure out how to take a break from them, you will burn out emotionally.

Ironically, most of the talk about burn out has to do with physical limits, but I think the emotional part of the equation is what burns most people out.

All of this gets into what people feel from you as a leader. If you are tired physically, not sleeping or eating well, not exercising, it will show. If you are moving further and further away from God in your relationship with him because you are so busy doing work for God and helping others with their relationship with him that you have nothing left for your own, that will show. If you have emotional baggage that you have not dealt with, that will begin to show.

This isn’t a call for a super leader. That isn’t the answer, because that isn’t possible. Instead, this is a call to be real about life. To know your limits, to lead yourself so that you can lead others.

This much is true, your attitude, feelings, excitement as a leader are felt throughout your organization, team or church. There is no way around it. Because of that, you need to lead yourself first, so you can lead others well.