Tag Archives: leadership

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How to Find the Right Leader (Before it’s Too Late)

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book All leaders know that nagging feeling. It keeps them up at night, gives them indigestion. It creates anxiety, stress and even anger. What is it from? Having the wrong person in a leadership role. Sometimes it might be a mismatch of skill, it may be that the person isn’t capable of leading a ministry or team at the size that it is (many planters run into this when they have someone who can lead a team when the church has 50 people but that person isn’t the right leader when the church is 250), or it might be a character issue that has caused your stress. But how do you know? How do you know past a feeling that someone shouldn’t be in the leadership role they’re in?

Jim Collins in Good to Great: Why Some Companies Make the Leap…And Others Don’t said,

Two key questions can help. First, if it were a hiring decision (rather than a “should this person get off the bus?” decision), would you hire the person again? Second, if the person came to tell you that he or she is leaving to pursue an exciting new opportunity, would you feel terribly disappointed or secretly relieved?

But how do you know ahead of time? All of us have led people who shouldn’t be leading, weren’t bought in or weren’t capable of leading in the role they are in.

In his helpful book Essentialism: The Disciplined Pursuit of Less, Greg McKeown said,

If the answer isn’t a definite yes then it should be a no.

While McKeown was applying that to opportunities, I think it is incredibly applicable to hiring someone, raising up a volunteer leader or putting someone into a new leadership role.

If you have a gut feeling they shouldn’t be there, wait. If a trusted leader tells you to wait, listen up.

If someone seems over anxious to lead something, wait. If someone seems to be hiding something or something doesn’t add up about them, wait.

There is no harm in waiting.

I know. I hear you church planter and pastor. You need someone. Who is doing it if you don’t put someone into place?

Possibly you. Possibly no one. You may need to wait on a ministry or miss a vision opportunity because you don’t have the people you need.

There have been times Revolution has missed opportunities or we’ve not grown or we haven’t done a ministry because we didn’t have a leader. This is hard and sometimes people leave because of it and you lose momentum or people.

Those are never easy, but they are all easier than having to remove the wrong person.

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How a Leader Fails

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It seems almost every week there is another leader written about in blogs who has failed somehow. Whether that is abuse of power, finances, sleeping with someone they aren’t married to or jumping off the deep end theologically.

Every time I read about it, my heart breaks. For the people who are affected, for the name of Christ that is tarnished, for the families that are broken because of it, for the lost of mission and momentum at the church and for the leader and his wife.

My heart also breaks because I know I could easily be that leader if I’m not careful.

So much happens when a leader fails.

Each time this happens, I inevitably read too many blogs about the situation. Not out of morbid curiosity, but to find out where it went wrong. Almost every time two things happen. While there are other things that each one has in common, almost every leadership failure has two things in common:

  1. The leader is not in a small group or missional community.
  2. All the rules don’t apply to the leader.

While these aren’t always the case, leaders can be in a small group and fail. Each time I read about another leader failing, these seem to be true on some level.

Here’s why this matters.

When you are in a small group or MC, you are with “normal people.” Too many pastors insulate themselves with elders and staff. I’ve had pastors tell me, “My elder team is my small group.” Um, no. Your elders are the team that shepherd, lead and protect the church together, but they aren’t your small group. In fact, that’s a recipe for disaster. Who is around your wife? Who is around your kids? What non-Christians are you spending time with?

Slowly, the leader begins to think they don’t need the sheep anymore. They have more important things to do. Now, I’m not saying a leader needs to burn himself out making himself available to everyone. As a church grows, the leader must delegate tasks and people to other leaders. This is good and healthy. But, a church is never too big for a pastor to talk with people.

I remember when I worked at Willow Creek and watching Bill Hybels and John Ortberg stand down by the stage after preaching and talk for as long as people would stand in line. I remember watching it once to see how long Hybels would do it and I timed him standing for over an hour one day.

The second one creeps up on a leader, sometimes without notice. The rules begin to not apply to them. 

Now, the higher you move in a church or organization, the more perks come with it. A lead pastor has a bigger book budget, goes to more conferences, has more vacation days, etc. I’m not talking about more perks.

I’m talking about a lead pastor requiring his staff to work in the office but he gets to work from home “because sermon prep is a solo activity.” If you get a perk like working from home, it should be available to others. If there is a policy about social media or something else, it is applies to employees, it applies to you as the leader.

The moment a leader is above the rules is the moment a leader is in danger. The moment a leader is cut off from community with people who are not leaders, is the moment a leader is in danger.

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When You Want Vindication

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At some point, all of us have been hurt to the point that we want to retaliate or at the very least, make the other person feel something close to what we feel.

I remember when I was 25 and I was leaving the staff of a church in Maryland. I was young, I was hurt. I felt betrayed and I wanted other people to know it. I wanted people around me to know why I was hurt, I wanted them to feel my pain with them, but I also wanted the who hurt me to get a little bit of what I was feeling.

Then a friend pulled me aside and said to me, “Josh, whenever you tell someone what happened and why you are leaving this staff team, when you go to give them details and talk about your feelings, you need to ask yourself a simple question: why do I want this person to know?”

Honestly, I was angry with him.

I didn’t want to ask that.

The reason I wanted someone to know my feelings was because I wanted them to validate my hurt, join my side, help me push the agenda of injustice I felt or maybe even leave the church I was leaving so the leadership could feel some pain.

I would’ve said that I wanted a friend to hear me out or wanted someone to challenge my sin in the situation, but none of that was actually true.

I wanted vindication and retaliation.

This question, has now caused me to stop when I get ready to share something that happened. It gives me pause to ask what I will gain from sharing something.

There’s something else about this question. Until the motives are pure for sharing something, I have sin in my heart. 

Meaning, until I stop trying to get people onto my side of an issue, I’m sinning by trying to win or control something or I care too much about what someone else thinks.

This doesn’t mean you shouldn’t share things, but it means you need to ask why beforehand.

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The Squeaky Wheel

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Pastors, you know this conversation because you’ve had it a million times. “Our church needs to have ____. Our church needs to do _____. If we had ____ more people would find Jesus.” That blank could be more classes, more groups, men’s ministry, women’s ministry, a quilting group, louder music, quieter music, more services, more kids stuff.

Here’s the problem when someone says your church should do something.

They have no idea what they want. 

Carmine Gallo said, “People don’t know what they want and, if they do, they have a hard time articulating what they truly desire.”

This is why leadership is so crucial in a church.

You can’t lead based off what people say they want or what people think they want.

Often, we don’t know the very thing that would help us get out of our predicament. We can see that to be true in our lives.

Leadership then, is the ability to move people to where they need to be, not always where they want to be.

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Why People Attend Church

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There is power in identity. When we create the right kind of identity, we can say things to the world around us that they don’t actually believe makes sense. We can get them to do things that they don’t think they can do. -Carmine Gallo, Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds

Wrapped up in this quote is a key to preaching the works: helping people see the possibilities of a sermon on their future. 

Many sermons seem to miss this component, helping people imagine the changes that would come to their life if a change was made.

Think for a minute, what if someone began reading their bible? What if someone actually let go of a past hurt and forgave someone? What if a married couple began investing in their relationship as much as they do a hobby or their kids? What if someone actually began to see the impact of seeing God as father would make in their life?

Often, sermons tend to stay in the intellectual side of things or we focus on getting to the emotions (possibly manipulating them).

What about motivation?

I know many can cringe at this because it makes them feel like a salesman, pushy, or that they are simply being a motivational speaker who is creating rah-rah cheers in their church.

This question gets at something every pastor should answer before they get up to preach: why should anybody care about what I’m about to say?

The answer is not because it is in the Bible, most of our culture does not care what is in the Bible. The answer is not because it is true, most people in our culture do not believe the Bible is truer than some other book.

It gets at why most people show up at church on a given week.

Hope. 

Most people walk through doors of a church looking for hope.

They might be lost, they might be aimless, they may have tried other things, they may be at the end of their rope or halfway to the end.

But they are looking for hope, for possibilities.

A sermon, through the power of the gospel should show them that hope.

This is one thing I say almost every week as we get ready to take communion. We are reminded in communion that when Jesus walked out of the tomb, we have hope. Hope that one day all the wrongs of our world will be righted. Hope that we can conquer all things through the power of Jesus. Hope that we can live the life God has called us.

Hope.

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The Tension of Leadership

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Leaders and pastors live with a tension that everyone experiences in life, but is different on an organizational level.

It is the tension of the in between. Leaders lead and live in the now of the organization, but also with what could be, their vision for the future and where things are going or where they’d like them to be.

A leader has one foot in the future and one foot in the present, which creates enormous tension.

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This is hard.

A leader knows what is coming, the changes that are going to be made, the momentum that can be had because of those steps, but often has to wait. It might be waiting on a new hire, waiting for things to settle down at a church or for the summer season to end so you can get started.

As a leader, right now you are stuck with this tension. And it won’t go away. It will simply shift to something new. Six months from now, you will be waiting on something different to happen.

Here are 5 ways to survive this tension:

    1. Enjoy where you are. This is hard for leaders because we are wired to keep moving, but you are in a certain season. Your church is a certain size, enjoy it. I’ve enjoyed all the sizes of Revolution for different reasons and sometimes have looked back on how easy something was when we were smaller. But I didn’t enjoy it like I could.
    2. Make sure things are in place for what is next. Many pastors by nature are not strong planners. They often fly by their seat, spend a lot of time focused on people and find themselves behind the curve on something. This is why it is so important to make time to work on your church, not just in it. If you are growing, do you have enough groups for people? Are you prepared to add classes for kids? What about parking spaces?
    3. Start looking past what is next. At some point, you need to start preparing for what comes after what is next. Meaning, you just grew your church plant to 100 and people and are on your way to 200, you need to begin thinking about what your church will be like at 400. Why? There’s a good chance you will do something at 200 to keep you from growing to 400.
    4. Listen to the fears that people have. As you are making plans and getting key leaders on board for what is next, you will run into someone who is not excited about what is next and may even hold you back. This person is not the enemy, although you will think they are. They may be crucial to slowing you down (which might be good), they might be God’s way of helping you grow as a leader, you might be God’s way of helping them grow through their fears, or they may be divisive and need to move on. Each person and situation is different, but don’t disregard someone who is not as excited as you are about what is next. You should always be more excited than everyone else, you’re the leader.
    5. Plan for what is next. All growth means change. If your church gets larger, changes are coming. You will hand things off to people, leaders that worked well in a church of 100 won’t be the leaders you need at 200. Your schedule will be busier, which will make sermon prep, meeting with people and strategizing harder because you will need to plan better. Everything is different at each stage of your church. Many leaders blindly walk into the next season, get busier and burn out because they haven’t planned for what is next.
5 ways to handle tension as a leader.

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The Pain of Breaking the 200 Barrier

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200 barrier

Most churches in America never break through the 200 barrier, in fact, only 15% of churches break through it. Some pastors talk about it like it is the mythical unicorn. There are books, podcasts, webinars, and articles on how to break it. For years, Revolution would bump up against the 200 barrier and then go back down. We’d have seasons where we would stay above it and I thought we were through. Finally, we broke through it.

Breaking the 200 barrier isn’t a mythical thing, but does take specific steps.

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No light from heaven shone. There were no songs or angels. It just happened.

Since that moment, I’ve learned something.

Breaking through 200 hurts. A lot.

To break through 200, a lot of things in your church change and most of them are connected to the lead pastor. Teams you used to lead and meetings you used to be in, you no longer are. There is now a layer between you and someone you used to talk to every week.

If you are a planter, things your wife used to do you are now paying someone to do. People who were leaders from the moment of your church starting to get to 200 have hit their lid and are now replaced by other leaders.

This issue of control and feeling of loss looms larger than most leaders talk about. Don’t get me wrong, a growing church is exciting, but it is painful.

Here in lies why most churches don’t grow: the church and the pastor are not willing to go through the pain for it to grow.  What I mean is, people who feel connected to the pastor at 150 will often feel less connected at 200.

Churches that break the 200 barrier are willing to make room for more people.

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You will begin hearing things like, “the church doesn’t feel like a family anymore.” “I don’t know anyone at church.” “I used to have coffee with the pastor, but now I have to make an appointment.” People will lament it feels like a corporation instead of a church or that there are a bunch of new people. Pastors will have to stop micro managing and allow leaders to run with ideas. You will start to see things you don’t like in your church, the church you started. Not every pastor can handle this. Communication loops change. What used to take a phone call or a text, now takes a video, announcement or mass email. Putting together an event or work day used to take a few days of lead up now takes a few weeks to work out schedules across ministries. Where you used to know every leader and were able to put people into place of leadership roles, you now need a process to vet and check those who are leading teams. The world has changed. And this is why most churches break through 200 and settle back at 150. They don’t like the way things felt at 200. 

In addition to all this, there is another reason few pastors are willing to make the jump through 200.

Finances.

Churches that break the 200 barrier are willing to take a step of faith financially.

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It is a squeeze on a church financially to break through 200. At this point, you need to hire some more staff and you won’t have the money for it. It will stretch your budget and your faith. You will take a step that depending on where your church is could sink your ship if it goes poorly. Many pastors and churches are not willing to take this step, are unsure of how to hire correctly and so they stay stuck. In the end, this boils down to a willingness to do what it takes to become the church God has called you to become.

If you are still with me and arguing with me in your head, let me hit the last reason churches and leaders don’t break through this barrier.

Their personal lid.  Many churches or pastors simply don’t have the capacity to break this barrier. Many will say, “Then they shouldn’t. We need small churches.” There is some truth in that and some lie. We need small churches, but we need those churches to be healthy, must be discipling people and helping people find Jesus and baptize them. Some churches do this, plant more churches and never break 200. Some planters start churches well, get it to 200 and pass the baton to go and plant another church.

Churches that break the 200 barrier are led by pastors who are willing to lead and grow.

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In the end, the churches and leaders that break through 200 and go on to break 400-500 have the willingness to make the sacrifice so that a church can do more and help more people enter a relationship with Jesus so they can become who God has called them to be.

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How to Work from Home Successfully

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It is becoming more and more common to work remotely. Not only in offices, but for churches. Especially with the rise of church plants, more and more pastors find themselves working from coffee shops, their house or a shared work space.

The transition to this or starting your own business in your house can be difficult. After 7 years of working in a church office, we planted Revolution and I’ve been working from home and other places since then.

Here are 6 ways to work from home successfully:

  1. Have a designated work space. Depending on your set up, this can be hard but it is important that you have a work space. If you can have a room with a door, this is ideal but not completely necessary. I’ve had seasons where my office was a kids bedroom and that is part of it.
  2. Have a clear start and stop time. Some jobs that work remotely have this built in. I have a friend who works for a call center but does it in his house, so he has to sign in at a certain time. For others, like a pastor, this isn’t as clear. It is important define, especially if you are married and have kids, when you will start and when you will stop. This will help to prevent working more than you should and having a clear boundary.
  3. The water cooler factor. If you work in an office, interruptions are part of the day. People stopping by, you getting up to walk around. These can be helpful and intrusive. It is important that you plan for these in working from home. I try to break my day up into 90 minute increments and have a break in between that could be as simple as getting more coffee. You also need to keep this in mind as you think about how long your work day should be as your spouse probably isn’t stopping by to talk about fantasy football for 30 minutes while you work.
  4. Stay focused. It is easy to work from home and not stay focused. After all, you can see other things that need to be done and no one is looking over your shoulder telling you not to look at blogs, Facebook or the news. You must have a system to stay focused on the task at hand. One of the things I installed was Chrome Nanny and put in certain websites that are blocked during my work hours, like social media sites, to help me stay focused.
  5. Handling interruptions. Working from home, you will still have interruptions. Kids knocking on your door, your spouse asking you to do something. This is part of the flexibility of not being in an office, but you have to have a system for handling them, otherwise you won’t get any work done. There are times when my door is locked and the kids leave me alone and times when it is open and they can do schoolwork or play on my floor while I work.
  6. Disconnecting from work. If you work from home, you walk out of your home office and your home. You don’t get that 30, 60 minute commute to disconnect from work, listen to sports radio or have some silence before you connect with your family. I used to work and as soon as I was done go into family mode. This doesn’t work as I can be on edge or still thinking about work. Now, I workout, take a walk or read some sports blogs and then go into family mode. You have to learn how to make your commute happen without having a commute.
6 ways to work from home successfully.

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Working from home isn’t for everyone or for every job. Some people can’t handle the freedom that comes from not having a set start time or not having a boss look over their shoulder. We had someone on our staff team once that struggled to accomplish 30% of their job because of this, so you must be wise when deciding to work from home as it is a stewardship issue for you and your company or church.

 

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3 Essential Values for Strong Teams

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strong teams

Every leader and team have different values. Things that determine how they live and work with each other.

For each team I lead, I give each person 3 promises and ask them to make the same to me. If everyone on the team fulfills each of these to each other, it is amazing what the team can accomplish and how much people enjoy being a part of it.

Here they are:

1. Never surprise me. There is nothing worse as a leader than being surprised. Most leaders know this conversation, someone comes up to you and says, “Did you hear what is happening in the kids ministry, or my missional community or _________?” You didn’t know, and depending on the situation, you might have to defend it, put your name and reputation on the line for it, or look like you have no idea what is happening. This is why honesty and being up front is so important. If you don’t surprise me, I can be behind you always and make sure I throw all my leadership change behind you. Don’t make me have to pick by being surprised, let me do so privately beforehand.

Strong teams don’t surprise each other.

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2. Always make me look good. When people first hear this one, they usually pushback as if this is selfish. It isn’t. It is a value that each team member will do whatever they can to make the other members of the team look good. Put them in the best light, believe the best about them, speak highly of them in public and in private, to set them up to succeed instead of fail. This means, you are willing to make yourself look poorly so that someone else can look better. This is humility and no effective team can make it without this.

Strong teams make each other look good.

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3. Always have my back. This is loyalty, plain and simple. Teams can handle many things, but when loyalty is lost, the game is over. I can walk with a leader through many things, but if I’m not convinced they are loyal, I’m not that interested in riding the storm out with you. For the people that work under me, they want to know I will have their back. That I will be on their side, get what they need to succeed and do their job and that I will be there.

Strong teams always have each other’s back.

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