Notes from Bill Hybels on “The Kind of Leadership our World Needs” @ the Leadership Summit

I’m at the leadership summit with the team from Revolution Church. This is by far the best leadership conference of the year. This is my 14th summit and every year, God stretches me and challenges me. So much wisdom and inspiration wrapped up into two days. I always blog my notes, so if you can’t attend or missed something, I’ve got you covered.

I love how every year Bill Hybels starts the summit by reminding us of the stakes of leadership. Such a needed, yearly reminder.

Here are some takeaways from the first session with Bill Hybels:

  • There is great power in believing in the possibility of leadership in people.
  • Someone believed in you as a leader before you ever led anything. They saw something in you.
  • There is so much power in expressing your belief in other people.
  • There is so much power when we encourage younger leaders.
  • How do leaders lead in an era of divisiveness and disrespect? The solution has to begin with me as a leader.
  • All I can control is me and how I ask those around me to live and work.

10 rules for respect every leader must obey

  1. Leaders set the example of how to differ with others without demonizing them.
  2. Leaders must set the example of how to have spirited conversations without drawing blood.
  3. Leaders must not interrupt others who are talking and must not dominate the conversation.
  4. Leaders must set the example of limiting their volume levels and refuse to use belittling words.
  5. Leaders must set the example of being courteous in word and deed.
  6. Leaders must never stereotype.
  7. Leaders must apologize when they’re wrong.
  8. Leaders must form opinions carefully and stay open minded if better information comes along.
  9. Leaders must set the example of showing up when they say they will show up.
  10. Leaders must set rules of respect and enforce them relentlessly.

Civility code

  1. We will greet each other and acknowledge each other.
  2. We will say please and thank you.
  3. We will treat each other with respect.
  4. We will be direct, sensitive and honest.
  5. We will address incivility whenever it occurs.

Leadership succession

Questions about succession:

  1. Who will make the decision on succession? Who has the final decision power?
  2. When will the decision be made? When will the succession happen?
  3. How will this transition be led?

Learnings on Succession:

  • Doing the hard work up front, really helps.
  • If a succession plan is long and complicated enough, it will motivate every leader to want to move on. Don’t let it drag on.
  • A long plan can make a drag on the vision of an organization.
  • Asking leaders to live in limbo can be very disruptive to a leadership team and staff.
  • It’s hard and complicated and it gets delicate.
  • As difficult as it is to build a high performing organization, it is harder to transition one.
  • Begin understanding that everything you lead and do is a season.
  • Is God writing an ending to your current season or role?

Challenges for leaders:

  • Spend 15 minutes each morning, read and reflect on your life, your leadership, your character, faith and family. Leaders who crash squeeze reflection time out of their life.
  • Make this the year of the grander vision. Choose an organization in your area that is doing great things and get behind them. At a certain point, mere financial success should bore you.
  • Measure the health of the culture of your organization. The culture will only be as healthy as the top leader wants it to be.
  • Do you have a personal betterment plan for your leadership in the coming year? How will you grow as a leader? Take responsibility for growing as a leader.
  • Are you leading on the home front as well as you are at work? The scorecard in people’s minds is money, but that is not what lasts.

Praying to a God who Knows You (Psalm 139)

It’s hard to be known. It’s hard to let people in. If we’re honest, when it comes to life and relationships, it’s easier to hide. It’s safer to hide.

Many of us in relationships hide. We are afraid. We keep things to ourselves. Some of this is out of fear. We are afraid of what people would think if they knew everything about us.

We don’t want to disappoint people. We want to be liked, to be known, to be seen as having certain abilities.

Some of us jump into relationships and become dependent on the other person. We need to be needed, we need them to validate us.

Sometimes as we hide, we manipulate people to get what we want, to get them to think certain things about us.

Sometimes to be known, we’ll isolate ourselves so that someone will chase us. This tells us we are worth it. We’ll become detached in relationships so someone will say, “I need you.”

Sometimes to protect ourselves from being known and to feel safe, we’ll jump from relationship to relationship. We’ll change gyms, small groups, where we get coffee, we’ll change social groups, all in an effort to hide. I have a friend who the moment they get too close to people, they pull back.

Where does this come from?

From our earliest moments as a baby, we have a desire to be loved, to be known.

We also have a deep desire to be safe.

These desires travel with us into being adults. To the point (and often rightfully so) that we will do whatever it takes to be safe in relationships.

Ironically, for many of us the destructive patterns of isolation, hiding, manipulation and living out of fear or co-dependency are how we’ve learned to be safe.

We then take this to God and think, “This is what worked with my mom, my dad, my teacher, my boss, my spouse, and this must be how I relate to God.”

What if bearing ourselves to God is the only way to be safe? What if sharing our deepest hurt is the only way to move forward in our relationship with God and ourselves?

As one of my mentors says, “Whatever we don’t own, owns us.”

So how do you own your past? How do you own what has been done to you? How do you own your anger? Bitterness? Loneliness? How do you move forward in a way that brings about freedom instead of keeping you stuck?

The answer is prayer.

Philip Yancey said, “An important purpose of prayer is to let our true selves be loved by God.”

Prayer is a window into God’s love and God’s heart for us. It is a chance to give our heart and hurt to Him. It is a place to remove our fears, doubts and hurt.

Psalm 139 tells us that not only does God know us, but God is everywhere and is not scared of what He knows about us. God will not leave us.

What a promise.

What a reminder that freedom comes from no longer hiding.

How does this work in prayer?

Bring to God your hurts. Say out loud or in your head, “God, this is my fear. This is my pain. These are my doubts.” Name them. Naming things often takes away their power.

Invite, like the psalmist in Psalm 139 does, for God to know you. In fact, using Psalm 139 and simply praying that to God might be a great next step for you as you name things and invite God into this place (even though He’s already there).

I often find that thanking God for knowing me and not leaving me is a powerful prayer moment. It is an amazing reminder.

Why Dating is Easy & Marriage is Hard

If you’ve been married any length of time, you’ve wondered what happened. Why did dating seem so easy? Why did it seem like it was easy to have fun and connect with your boyfriend or girlfriend while you were dating and engaged, but now that you are married it is like pulling teeth?

Anytime you share your feelings, you have a fight. One of you wants sex, but the other does not. One of you feels satisfied, but the other does not. While dating, you could agree on what movie to watch, what activity to do or where to eat, but now you find yourselves having nothing in common but a last name and maybe a child.

Many couples struggle with this. While you may feel like you are the only one, you aren’t.

Yes, your life has changed now. You are older, have more bills and more history with your spouse than when you dated. You also have stress you didn’t have before. I know, it was hard planning your wedding and dealing with families, but now you are dealing with bosses, teachers, your children and you are still dealing with your families! Everything has simply magnified.

But the question remains for many couples and keeps them stuck.

Why can’t I connect to my spouse like we did when we dated?

One other thing changed that is subtle, and many couples miss it.

It isn’t that you have less in common (although your interests may have changed) or that you aren’t in love anymore, although you may need a refresher on what love is.

There is a word that defined your dating and engaged life. A word that you didn’t discuss. You never sat down as a couple to decide on this word. It just happened.

Ready?

Intentional. 

You were intentional.

You decided in advance. You decided to pursue the other. To work at your relationship.

You decided you would put effort into your relationship and yourself.

You made special plans. You thought through how to wake up early and drive to watch a sunrise. You found out things they liked and sought to make that happen. You surprised them.

You decided to wear things to attract them instead of mailing in your clothes choice.

Most dating couples are incredibly intentional about their relationships, and most married couples expect a great marriage to just happen.

But it doesn’t.

Here’s a great question to discuss as a couple: In what areas of our lives (marriage, kids, career, finances, sex, spirituality, etc.) are we being intentional, and in which areas do we need to be more intentional?

10 Favorite Reads of 2016

Each year I post a list of my favorite books, the ones I would call the best books of the year. To see my list of favorite books from past years, simply click on the numbers: 201220132014 and 2015. For me, I love this list because it shows what has influenced me in the past year, where I’m growing and what God is teaching me. If you are a leader, you should be a reader. There is no way around that.

While most years I have struggled to put this list together, this year there weren’t as many great books or must read books as previous years. I also read fewer books than previous years as I feel like I moved through books at a slower pace. You’ll also notice some books that are a little different than years past. Most of the time I read lots of leadership books. This year, as Katie and I have been doing the three year Leader’s Journey from Crosspoint with Jim Cofield and Rich Blass (the authors of The Relational Soul: Moving from False Self to Deep Connection), I am reading less leadership books and more books on my soul, relational health, family of origin, and understanding my personality. It has been scary and exhilarating. The conversations Katie and I have had have been incredible, but also painful.

This list reflects that.

So, here is the list of my 10 favorite reads from 2016 and why I liked them:

10. Team Genius: The New Science of High-Performing Organizations by Rich Karlgaard Michael S. Malone

This book answered a puzzle I had for three years: What makes the best teams work? The answer lies in the power of a pair. Yes, large teams are important, and even threes work together well, but nothing is stronger than the power of a pair. Incredibly helpful for leaders and church planters.

9. Future Grace: The Purifying Power of the Promises of God by John Piper

Yes, I’m reformed, and no, I had never read Future Grace by John Piper until this year. I know.

If you meet someone who has not read this book or has never read a book by Piper, this is the book to read. It is chock full of gospel goodness and reminders. I probably highlighted more than half of the book. I loved how it is broken up so you can read a chapter a day and be done in a month. It was perfect to read each morning and restore truth into my soul in much needed places.

8. You Are What You Love: The Spiritual Power of Habit by James K.A. Smith

I love the idea of habits and how they work. This book looks at the spiritual side of habits, which is something that is important in the discussion. Smith also looked at how habits get formed in culture, churches, families and passing on your faith. It was incredibly helpful for Katie and me as we think about not only building habits into our lives, but also into the lives of our kids.

7. Wholeheartedness: Busyness, Exhaustion, and Healing the Divided Self by Chuck DeGroat

I read this book on a plane ride, and it was a punch in the gut. I’ve started to realize in the past year that I am not as fully present in relationships as I should be or would like to be. This book was incredibly helpful in understanding that and how to change it.

6. The Heart of a Servant Leader: Letters from Jack Miller

This was another book that I read like Piper’s, one chapter each morning after reading my Bible. It is a collection of letters from the life of a pastor. There is so much richness in them as he shares advice, pain, prayer requests, loneliness, weariness and joy. This is one of those books that I will re-read on a regular basis. There is so much in this for pastors. I love Miller’s passion for evangelism and missions.

5. The Power of the Other: The startling effect other people have on you, from the boardroom to the bedroom and beyond-and what to do about it by Henry Cloud

This book surprised me in how much I liked it. We often underestimate the power of people in our lives but also the power we have over other people. Cloud looks at the power people have over us and how we react to that, how we handle that in our lives and how we limit that power when it is unhealthy. Incredibly insightful as it relates to family systems and teams.

4. A Failure of Nerve: Leadership in the Age of the Quick Fix by Edwin Friedman

This is part leadership book, part organizational health book and part family systems book. When I got done, I told Katie I will probably have to read this book at least five times to fully grasp everything that Friedman has in it. Incredibly eye opening as to why churches are unhealthy, why families split, why people give so much backlash to leaders and why leaders lead so poorly.

3. Surrender to Love: Discovering the Heart of Christian Spirituality by David Benner

This is one of those books that if you would have told me in 2014 I would not only read it but put it on my list of favorite reads in 2016, I would have laughed. Yet I’ve given out more copies of this book than any other book I’ve read. I’ve bought it for several friends.

Here’s the foundation: Everything in the Christian life goes back to God’s love for you. Yet most of us resist that (even as Christians) and miss out on the power of that love and how that love changes everything.

2. The Road Back to You: An Enneagram Journey to Self-Discovery by Ian Cron and Suzanne Stabile

I’m a huge believer in understanding yourself. Katie and I had to take the enneagram in the Leader’s Journey, and it answered so many questions in our relationship and how we operate. This book is a great companion to taking the test. Cron is hilarious and the spiritual formation insights are really helpful. Once you understand your personality and those around you, you are able to navigate relationships and teamwork in a healthier way. Knowing what it is like to be on the other side of you is crucial.

1. Strong and Weak: Embracing a Life of Love, Risk and True Flourishing by Andy Crouch

I feel like this book covers what God has been teaching me in the last year. It is has been hard, often painful and uncomfortable. I’m an eight on the enneagram (see book #2) and we don’t do feelings or gray areas, so this book has been helpful. If you are a leader (and you are like me), this is a book you need to read.

9 Things I Wish Worship Leaders Didn’t Say

We’ve all been in that worship service. The one that got really awkward, really fast when the worship leader said the wrong thing. He didn’t mean to. He was trying. But it happened. He said something, and the feeling got sucked out of the room. The pastor covered his mouth because of the heresy coming out of the worship leader’s mouth.

It happened.

So what did he say?

worship leaders

Here are 9 things I wish worship leaders didn’t say (or said less):

1. Turn to your neighbor and ________. I’m an introvert, so I hate any time that I have to turn and say anything to anyone. I do this sometimes in a sermon, but rarely if ever. Maybe two times in eight years. If you’re a guest at a church, you don’t want to turn to your neighbor and do anything, unless it’s your wife, and then you certainly don’t want to be in church for what you have in mind. Don’t tell them to turn to their neighbor and say something. I was at one church where they put on the screen during the welcome time, “Hug 18 people.” Nope. Time to sit down and check out.

2. Let me tell you what I just heard in the sermon. A pastor spends anywhere from 5 – 20 hours on a sermon. You just heard it for the first time with everyone else. Please don’t re-preach the sermon. Now if you’re prepared and thought through it, great. But almost every time a worship leader says something off the cuff or prays something off the cuff, heresy follows. Not bad heresy, just things that sound slightly off.

Worship leaders, if you are going to talk or pray, write it out ahead of time. Be prepared. You teach your church about God every time you open your mouth. Make sure what comes out is correct.

3. Who’s excited and ready to sing today?! Almost no one. It’s early and we had a fight on the way to church and our kids were difficult and I stayed up too late on Saturday night.

Also, almost everyone hates to sing in public, especially men. You just need to be aware of that.

We also don’t like to clap and sing at the same time because almost no one can do that. It’s not bad, we just aren’t very good at it. We also can’t sing as high as you can, so when you sing really high, and we know you are awesome and have an incredible range, we stop singing.

4. Father God, dear Father God, holy Father God. This one drives me nuts. It is almost like the worship leader forgot God’s name or needs to remind God of His name or remind the church who they are praying to. I don’t get this.

5. Wispy breath prayer. This goes right along with the Father God prayer, this wispy, romantic, Barry White prayer voice. I remember taking a friend to church. He wasn’t a Christian, and when the worship leader broke out the Barry White prayer voice, my friend leaned over and said, “Is he trying to seduce us?” I kid you not. Just be yourself. Use your voice. It’s good enough to sing on stage, it’s good enough to talk to us. Don’t use a British accent if you’re from America. Be you.

6. I can’t hear you. Yes, cause we aren’t singing. We don’t know the songs, so we aren’t singing. The lights and fog are too flashy, so we feel like we’re at a show and don’t need to participate.

7. Let’s give God a hand. This is often a plea for applause for you. If people want to give God a hand or you a hand, they will.

8. Let’s sing this from our heart. What does that even mean? I have no idea what that means. I went to Bible college, seminary, and I’m 80% done with a theological doctorate degree, and I have no idea what this means. Someone please tell me how you sing from your heart instead of your mouth or your gut.

9. Be here now, Jesus. This is one of the worst things a worship leader can say. Is Jesus not there before you say this? Was the Holy Spirit not on the move before you asked Him to be on the move? Or, “God, we just want more of You.” You have all of God you need. That’s not the problem. The problem is we don’t see God, we don’t have the eyes and ears for God, not that He isn’t here.

Worship leader, remember, what you say and do on stage teaches us how to connect to God and worship. It also helps us respond to a sermon we just heard or prepares our hearts to hear God’s Word. You have an enormous task. Many of you take it seriously, for which I and your churches are grateful.

Tuesday Mind Dump…

mind dump

  • This past Sunday at Revolution was one of those days that pastors love.
  • It was a topic that has so much relevance to people, challenges people and is helpful.
  • How to forgive.
  • If you missed it or want to hear it again, you can watch it here.
  • For me, it was very timely.
  • Sunday morning I got a nasty anonymous comment on my blog that was really painful.
  • So walking onto the stage to preach about forgiveness with that hanging over me was hard but also a reminder of God’s grace to me.
  • I’ve been forgiven for things that are so much worse than someone lashing out at me on my blog.
  • I’m thankful for the RC leaders and elders at Revolution who pray with me and over me on Sunday mornings.
  • Especially this past Sunday.
  • Pastors, remember this: when someone lashes out at you in an email, a blog comment, conversation, a tweet, they are hurting and they don’t know how to process that hurt. Don’t take it personally.
  • It has way more to do with them, not you.
  • Easier said than done, but possible.
  • Last week was awesome for me, Katie went and got a tattoo.
  • It turned out amazing.
  • I love the imagery behind it and the story it represents in her life.
  • It was a lot of fun too.
  • We’re in the middle of a busy season of family coming into town.
  • Over the next 7 weeks, we have 5 weeks of family either coming to see us or Katie and I traveling.
  • Lots happening!
  • I’m preaching on politics this Sunday as part of our series in Romans.
  • It should be a lot of fun.
  • These books have been really helpful to me while I’ve prepped: Onward: Engaging the Culture without Losing the Gospel and Jesus Outside the Lines: A Way Forward for Those Who Are Tired of Taking Sides.
  • You might not agree with everything in them, but they’ll at least make you think.
  • Which isn’t always a bad thing for a Christian to do.
  • I’m probably taking one of our sons to see the U of A homecoming football game on Saturday.
  • I’m hoping it’s at least close.
  • We started sharing about our Christmas offering and some of the ideas we’re doing this year as part of our series Being Rich in What Matters Most. 
  • I think it’s going to be a challenging series for our church.
  • I love the idea of people in our church sharing God’s love on a daily basis for 30 days in December.
  • My hope is that it is the start of a simple, daily habit.
  • Don’t forget that Halloween is next week.
  • Great opportunity to engage your neighbors and meet them and share the love of Jesus with them.
  • Well, back at it.
  • Have a great week!

5 Emotional Intelligence Hacks That Can Immediately Improve Your Leadership & 6 Other Posts You Should Read this Weekend

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Each Friday I share some posts that I’ve come across in the last week. They range in topics and sources but they are all things I’ve found interesting or helpful that I hope will be interesting and helpful to you. Here are 7 posts I came across this week that challenged my thinking or helped me as a leader, pastor, husband and father:

  1. 5 Emotional Intelligence Hacks That Can Immediately Improve Your Leadership by Carey Nieuwhof
  2. 10 Things I Wish I Could Say as a Pastor by Chuck Lawless
  3. 4 Misleading Ways to Measure Church Health…And a Guide That Can Help by Tony Morgan
  4. 10 Myths of About Being A Visionary Leader by Paul Sohn
  5. 5 Ways Ministry Has Changed in 20 Years by Ron Edmondson
  6. The Best 5 Books on Preaching
  7. 6 Pastoral Tips for Non-Pastoral Types by Rich Birch

5 Books for Leaders to Read this Month

I’m often asked about books I’m reading or enjoying. I used to write long book reviews for books, but that takes a long time and I don’t like reading long book reviews. I want to know what it is about and if someone liked it.

So, if you’re looking for a book to read next, here are five you might want to consider:

book

The Whole Christ: Legalism, Antinomianism, and Gospel Assurance—Why the Marrow Controversy Still Matterss by Sinclair Ferguson

If you are like me, you have no idea what the marrow controversy is and why it matters. I didn’t before reading this book, but wow, it is packed with good gospel truths. I probably highlighted half of this book and got so much out of it as it relates to understanding God’s grace, being set free from legalism and performance based Christianity.

This is a heady book, so be ready. But it is incredibly worth reading.

generational-iq_0Generational IQ: Christianity Isn’t Dying, Millennials Aren’t the Problem, and the Future is Bright by Hadyn Shaw

If you listen to experts and statisticians, you will hear someone say, “The church is dying. Millenials aren’t going to church.” Are churches dying? Some are. Are millenials going to church? Some are.

This book was helpful on two levels. One, as a pastor, this is a great book to understand how different people in your church relate to each other and to God. Depending on when someone was born has an enormous influence on how they relate to God, how they worship, and how they view the Bible and community.

Two, as a parent it is easy to think my child will connect to God the way that I do. Shaw walks through multiple ways for parents to understand why their child is so different from them when it comes to spirituality.

If you have a millenial child or want to reach millenials, this is an incredibly helpful book.

bookYou Are What You Love: The Spiritual Power of Habit by James K.A. Smith

I love the idea of habits and how people make changes that stick. This book took a totally different approach on that topic by looking through the lens of the stories we tell ourselves, the stories we pick up from the world around us and how those stories make an impact on our life and spiritual habits. For parents, there is a lot in this book about how to pass your faith on to your child.

bookAmerican Nations: A History of the Eleven Rival Regional Cultures of North America by Colin Woodard

This one is obviously different than all the others, but really interesting.

Let me make a confession first. It is really popular right now to read history books. I love history and I try, but I never make it past page 50. This one was different.

Woodard looks at the idea that America was never a united nation, that we were settled by 11 different nations in different regions. The ones who settled New England or the Deep South still impact how the people and cultures work in those areas, how they handle business, think about government and laws, etc.

On a personal note, this book also helped me to see why some people move to Arizona and don’t stay, and also about 28 states I never want to live in.

bookThe Power of the Other: The startling effect other people have on you, from the boardroom to the bedroom and beyond-and what to do about it by Henry Cloud

This one is a book I will re-read. The ideas in this book are so powerful. We often underestimate the power others can have on us and the power we can have on other people.

Cloud walks through what healthy relationships and healthy attachment looks like, what prevents you from it, and how some relationships you have you need to end or put boundaries around.

He also helps you to see if you are creating unhealthy relationships in your world. Bill Hybels said at this year’s leadership summit that this was the best book he read all year.

Happy reading!

Horst Schulze on “Creating an Organization of Excellence & Efficiency” from the Leadership Summit 2016

leadership

I’m at the leadership summit with the team from Revolution Church. This is by far the best leadership conference of the year. This is my 13th summit and every year, God stretches me and challenges me. So much wisdom and inspiration wrapped up into two days. I always blog my notes, so if you can’t attend or missed something, I’ve got you covered.

Horst Schulze is the President of Ritz-Carlton, so he has a lot of wisdom that churches can learn from as it relates to guest services and be excellent.

Here are some takeaways:

  • It doesn’t matter what your business is, the guest wants to be happy, you want the guest to return.
  • You have to know what segment you are in so you know what that segment wants.
  • If you don’t know who your customer is and what they want, you will not be able to reach them and keep them.
  • To be successful, you must produce it better than the competition.
  • You have to be more efficient and sufficient than the competition.
  • No matter what our business is or what our market is, part of what you have to be excellent in is hospitality.
  • The guest wants 3 things: that the product is perfect, that you serve them timely and that you care (personal attention).
  • Personal attention drives customer satisfaction more than anything else.
  • Efficiency and sufficiency doesn’t come from management but from leadership.
  • Leadership involves people and implies going somewhere.
  • The first day is the most crucial day for a new volunteer or employee in your church.
  • Efficiency is not cost cutting. Cost cutting is killing your business and killing your brand.
  • Eliminate work that is wasted effort and doesn’t add value.