Posted on Wednesday, October 15, 2014

How to Ace an Interview

by Joshua Reich

Over the past 6 months, I have sat through countless interviews for our church. While interviewing with a church can be different than interviewing with a school or hospital, or any other company, there are some similarities.

If you are about to interview for a job, here are some things I’d suggest you do and don’t do so you’ll get the job:

1. Be alert. When you are interviewing, be alert and prepared. If you are tired, don’t interview. Remember, the interview is your best impression you are giving to someone. Don’t look or sound sleepy. If you don’t sound excited, I as the person interviewing you won’t be excited about you.

2. Ask them questions about the church or job. I am amazed at how many people ask me no questions about the church or myself. I realize you can learn a lot about a job online, but ask questions you know the answer to. If only to see if they will tell you what you read online. This shows me you are interested in the church and vision and not just a paycheck.

Interview a potential employer as much as they interview you

3. Ask them questions they ask you. If they ask you about your strengths, weaknesses, experiences, ask them the same questions. Remember, you are interviewing them as much as they are interviewing you. Your immediate boss in any job will determine the level of joy and excitement you have, not to mention they will determine how much you advance in a job so be sure you like them and know them before saying yes.

4. When they ask about your ideal job, be sure your answer includes the job you are interviewing for. I asked someone to describe their ideal job on a church staff and they didn’t mention anything about the job they were interviewing for. Seriously. If your ideal job isn’t the job you are interviewing for, look for something else. If the job is a place holder until you find your dream job, any interviewer worth their salt will know.

How to interview for your dream job and get it

5. Don’t speak poorly of your previous job or employer. One of the biggest things that will make me stop an interview process has to do with how an applicant speaks of their past employer. I know, you are leaving the church, which means there is a chance you have anger or hurt. If you haven’t dealt with it yet, you aren’t in a good place and would not make a good person for a church staff. Deal with those issues and let go of them. Want to impress someone interviewing you? Speak highly of the place you are leaving.

6. If you are sending the church or company anything (video, resume, picture, materials) make sure they are the highest quality. When we hired a worship pastor I put in the job listing to send me a video of you leading worship. I was blown away by the caliber of every video I got. Some were incredible, some looked like my 7 year old made it. What you send to a job says, “This is my best work.” If it isn’t, don’t send it because I will believe it is your best stuff.

7. Let the church or company bring up money. I had a mentor in college tell me, “If an applicant brings up money before we do, I take them off the list.” I know, money matters and determines a lot. At the same time, I don’t want you on my team for the money, but because you believe in it. Also, salaries and benefits are always negotiable. Most places post a low offer, so negotiate it to your needs.

8. Look presentable. If you are doing an in person interview, dress for the job. If it is a video interview or on the phone, check your equipment. There is nothing worse than talking to someone and having equipment fail. You look unprepared. When going to an interview, dress a level above the job you are applying for, goes a long way.

Posted on Monday, October 13, 2014

When You’ve Been Betrayed

by Joshua Reich

All of us have been betrayed. A spouse who walked out, cheated. A parent who left. A child who hurt us. It might be someone you work with or a member of your church. It could be someone who changed the details of a deal that you agreed to.

All of us have been been betrayed.

And when it happens, it hurts.

The reason is simple. The only way to betray someone means you have to be close to someone. While you can feel let down by a national leader or role model, betrayal only happens in close proximity.

The Saddest Thing About Betrayal Is That It Never Comes From Your Enemies.

Ministry is a major place for betrayal and when it happens in a church context, it hurts.

A lot.

Last week I spoke at Exponential West and at each of my breakouts I talked to several people who were in the midst of betrayal or just walked through it. Here are some things I reminded them that may prove helpful to you when you find yourself betrayed:

Jesus was betrayed. While this sound trite and Christianese when you have been betrayed, it should provide us comfort. Jesus knows what it is like to be betrayed. He knows what it is like to have friends fail him, walk out on him, lie and abandon him. This has helped me to walk through betrayal and misplaced trust.
Their true colors will be seen. Our first inclination when we’ve been hurt or betrayed is to get back at someone. We want people to know that we are hurt, that they lied to us, we want to ruin their lives and name in the way they’ve ruined our lives. In the end, if someone doesn’t have character, it eventually comes out. If someone is lazy, eventually everyone knows. While they may not know as quickly as you’d like, everything comes out.
It’s for your good. If Romans 8 is true, and I believe it is. Then when we are betrayed, God is and will use it for our good. In the moment, this does not always provide the comfort that it should, that’s more about us than God though. It is true and it does bring comfort for us. When you are betrayed, it is an opportunity for you to grow. You are able to see blind spots, or places you didn’t pull boundaries, or situations you didn’t give enough oversight to. Regardless, when you are betrayed, it can be a wake up call to get better at something and this is good.
Take the high road, your true colors will be seen. In the same way that their true colors will be seen, so will yours. Again, not as quickly as you’d like, especially if you are in the right, but they will. If you have character, that will be shown, if not, that will as well.
Don’t be bitter. Bitterness is waiting you when you are betrayed. Don’t give in to it. While God is working in all things, pray against bitterness, let go of the person and situation as quickly as you can (even though this may take months or years). Start. Ask people to pray with you against a hard heart. For Katie and I, when betrayal happens we pray Ezekiel 36:26 for our hearts, that God would replace our heart of stone so that it does not become hard.

When someone betrays you, take comfort, in the end they will be seen for who they are

The Relational Soul: Moving from False Self to Deep Connection

Most of the books I review tend to be helpful and provide good insight into a topic I find interesting. A few books I read would fall into the truly life changing, life altering category. Books that shape me and my preaching, marriage, leadership or life. To fit into that category, it must be a book that I think everyone should read. Tim Chester’s book You Can Change: God’s Transforming Power for Our Sinful Behavior and Negative Emotions was one. The Relational Soul: Moving from False Self to Deep Connection by Richard Plass & Jim Cofield is another one.

The authors walk through why we fail at relationships so often and show how that begins the before we are even born, but then our inability to deal with what our lives have been like and how to move forward. Many people cannot work well with others, can’t engage in their family or marriage, struggle to make work connections and all because of something in their past that has not been deal with. This isn’t to say that it is easy, only that, to live in true freedom and be our “true self” as the authors put it, we must deal with those things.

We are designed for and defined by our relationships.

For me, this book was incredibly eye opening into my own heart and relationships.

Here are some things I highlighted:

Loneliness is one of the most universal experiences.
We are designed for and defined by our relationships.
We are structured by and for relationships. Our relationships determine whether we have and enjoy life.

We are structured by and for relationships. Our relationships determine whether we have and enjoy life.

To be appropriately close in relationships flows out of our capacity to trust others and ourselves well.
how important people in our life feel about us is remembered not “in words, but in our emotions, body, and images in our gut-level way of knowing.”
Not every emotion needs expression, but every emotion needs recognition.

Not every emotion needs expression, but every emotion needs recognition.

God chose to create us with the capacity for relational connection. God also chose to develop and nurture this capacity by relational connection. Reflect on that for a moment.
It’s impossible to change what is false if we don’t take responsibility for it.
We are masters at creating an image, but we are novices at recognizing and repenting of the image we have created.
God longs for us to express our giftedness and to believe that he delights in us.
We do not find our true self by seeking it. Rather, we find it by seeking God.
Our truest identity is not a self we create but the self that God creates and freely gives to us in Christ.
The greatest gift any of us can give another is a transforming, receptive presence.
True-self living requires the willingness to embrace and tell our story. All of our story.
Our story is composed of three things—events, emotions (surrounding the events we experienced) and interpretations (what we think we learned from the events and emotions of our lives). Events and emotions don’t become a story without an interpretation. Our interpretation is the script of our lives. It becomes my identity, and I become my interpretation.
Whatever we do not own will eventually own us.

Whatever we do not own will eventually own us.

God sees and knows us more fully than we can see or know ourselves. His interpretation of me leads me into a truer way of being me. His interpretation of me reinterprets my interpretation of me. What we discover from God’s story is that God longs for me and I long for God. We discover our true self in Christ.
We cannot make peace with others without making peace with our past.
we are nurtured by relationships. In the community we learn what it means to live out the story of redemption. In the community the Spirit of God resides, encouraging, teaching and guiding its members into a deeper love for God and others.

We cannot make peace with others without making peace with our past.

Soulful relationships are a gift that requires our intentionality.
Strong relationships are the fruit of doing certain things well.
We learn to give love by first receiving love.
We cannot engage well with others without accepting our limits and losses.

I cannot recommend this book highly enough. This is one of those books that you should stop reading what you are reading and buy this book.

Posted on Thursday, October 9, 2014

Being a Pastor’s Wife

by Joshua Reich

Many churches (and pastors for that matter) do not know what to do with pastor’s wives, how to treat them, what role they play or how important they are. It is a hard role to live in and stay in. Everyone has a lot of their own expectations of what the wife of a pastor should be like, yet, they are all different.

While Revolution (and myself) has struggled just like every other church to figure this out, I believe Katie and I have figured some things out that we have put into place which will prove to be invaluable in the future. While this is not exclusive to pastors, any leader in a church and for that matter, any husband can do better in understanding their wives and how to engage them.

Below are 6 things Katie and I have learned that I hope will be beneficial for you:

Posted on Monday, October 6, 2014

Being a Pastor’s Wife: Handling the Loneliness

by Joshua Reich

Many churches (and pastors for that matter) do not know what to do with pastor’s wives, how to treat them, what role they play or how important they are. It is a hard role to live in and stay in. Everyone has a lot of their own expectations of what the wife of a pastor should be like, yet, they are all different.

While Revolution (and myself) has struggled just like every other church to figure this out, I believe Katie and I have figured some things out that we have put into place which will prove to be invaluable in the future. While this is not exclusive to pastors, any leader in a church and for that matter, any husband can do better in understanding their wives and how to engage them.

Over the next month, I’ll be sharing some of the things we’ve learned that I hope will be beneficial for you.

If you missed them, you can read Pastor Your Wife as Much as You Pastor Your Church, Without Her, You Fall Apart, What Role a Pastors Wife Plays in the Church, Spiritual Warfare in the Home and “Just” a Wife & a Mom.

Being a pastor or a pastor’s wife is a unique role.

Besides the expectation that people have as to what they should be like and do, there is the relational aspect that is difficult.

For a pastor and his wife, friends are hard to come by. For a few reasons: some people want to be friends with a pastor or his wife so they can be close to the power, they like the feeling that comes from being close to the center, they want the inside track or information. Many people expect a pastor and his wife to be at every birthday party, baby shower, wedding shower, or anniversary party (and bring a gift)!

I remember one person who got mad and left our church because I didn’t show up to help him move. Even though he had never asked, he was angry I just know he was moving and come help.

That is not a joke.

Every person has had someone stab them in the back, lie to them or break confidence and share something secret with a group of people. For a pastor and his wife, put on the expectation that people have that they will be perfect, not struggle in their marriage, not struggle in parenting, not have doubts and you see how this can be difficult. I’ve seen pastors get fired for ridiculous things they shared with an elder they thought was a friend. I knew one pastor who was fired because his wife talked to an elders wife about a struggle in their marriage, that quickly came before the elder board and he was let go. Mind you, this was not a disqualifying issue.

Many pastors and their wives decide, loneliness is better than the pain.

It isn’t. In the long run, it is harmful.

When we started Revolution, everyone we got close to seemed to end up leaving the church. Church planting can be incredibly lonely. We reached out to other pastors and pastors wives and got the cold shoulder. So we pushed through.

In our Acts 29 assessment, our assessment team told us, “You don’t have friends. You need to stop holding back and start trusting people again.” Mostly that was on me and my inability to deal with past hurts, but it was a wake up call.

This isn’t without risk. It takes wisdom and time.

You don’t just share your hurts with anyone. You must be careful and wise about who is your accountability partner.

I’m an introvert and so I don’t have a ton of friends and can be content with a few close friends. Katie is an extrovert and so I’ve pushed myself out of my comfort zone to make sure we have time with friends and are making that a priority. Men, make sure you are encouraging your wife to get time with other women. Get babysitting, give her space to have hobbies and fun. Encourage her in this way.

5 Habits of Effective Churches

Peter Drucker’s book The Five Most Important Questions You Will Ever Ask About Your Organization in my opinion is one of the most helpful books out there for pastors and church leadership teams.

The 5 questions are:

What is our mission?
Who is our customer?
What does the customer value?
What are our results?
What is our plan?

Why this book matters for pastors is many churches are aimless in what they are trying to accomplish. Yes, they quote the great commission or great commandments or say something like, “We exist to love God and love people.” While all of that sounds nice and biblical, it creates some fuzziness for the people in the church. What does that look like? What things should we do to accomplish that? Because of fuzziness around question #1, churches end up doing too much. In fact, Drucker points out in the book that churches could stop doing 50% of what they do right now and immediately become more effective. I totally agree.

Where I think many churches would benefit has to do with the other questions: who are we trying to reach? While most pastors will not like Drucker’s language of customer, I think it is helpful. Who are you as a church trying to serve and reach? The answer is not everybody, even though you think it is. Your church is uniquely equipped, wired and placed in a particular context to reach a particular context.

Here are a few other things that stood out to me in my reading:

The mission inspires; it is what you want your organization to be remembered for.
The danger is in acting on what you believe satisfies the customer. You will inevitably make wrong assumptions. Leadership should not even try to guess at the answers; it should always go to customers in a systematic quest for those answers.
If you have quick consensus on an important matter, don’t make the decision. Acclamation means nobody has done the homework.
A mission cannot be impersonal; it has to have deep meaning, be something you believe in—something you know is right.
The mission says why you do what you do, not the means by which you do it.
Your core mission provides guidance, not just about what to do, but equally what not to do.
To do the most good requires saying no to pressures to stray, and the discipline to stop doing what does not fit.
The best companies don’t create customers. They create fans.
Our business is not to casually please everyone, but to deeply please our target customers.
What does the customer value? may be the most important question. Yet it is the one least often asked.
One of the most important questions for nonprofit leadership is, Do we produce results that are sufficiently outstanding for us to justify putting our resources in this area? Need alone does not justify continuing. Nor does tradition. You must match your mission, your concentration, and your results.
Leadership is a responsibility shared by all members of the organization.
The leader does not sit on the fence, waiting to see which way the wind is blowing. The leader articulates clear positions on issues affecting the organization and is the embodiment of the enterprise, of its values and principles. Leaders model desired behaviors, never break a promise, and know that leadership is a matter of how to be, not how to do it.

Posted on Wednesday, October 1, 2014

How to Make a Hard Announcement

by Joshua Reich

At some point as a leader, you will have to make a hard announcement.

It might be about letting a staff member go, layoffs, cutting a budget, killing a program or ministry, moving locations, changing service times. Anything that will disrupt the normal and what people are used to can be a hard announcement. It doesn’t even have to be a major change, it could simply be a change.

While it is difficult to do this, there are some things you can do to set yourself up to succeed and for a hard announcement to go smoothly and create momentum.

4 ways to make a hard announcement

Here are 4 ways:

1. Be clear. Say whatever it is you need to say. Don’t beat around the busy. Don’t be mean about it, but be clear. At the end of the conversation or announcement, there should be clarity on what was communicated. There should be no questions about what moving forward looks like. When things are gray or unanswered, people create their own answers and this is when a church or team gets into trouble.

2. Be honest. Depending on the announcement and situation, you may not be able to share everything or all the details. But, you should be honest about it. Leaders often want to cloak announcements in cliche’s about how God is moving or calling, etc. People see through this. Be honest. Don’t throw anyone under the bus, but be honest. In this honesty, you should be as positive as possible. It does no good to launch an attack against the person leaving.

3. Say what everyone is thinking. Leaders need to give their people more credit than they do. Often leaders think their teams or people in their church are stupid. They wouldn’t say that, but they communicate with them like they do. If you are heading into a hard season for your church, say so. Admit, this will be hard. Admit something hurts. Admit something is not what you’d like. Don’t always feel the need to put a smile on something. Now, your level of confidence will be felt in your church but there is a difference between confidence to get through a situation and trying to put a false smile on something. Don’t be afraid to say what everyone is thinking about something. It will also validate what everyone thinking and tell them it is okay and normal to think that.

4. Everyone only remembers the last day. When a transition happens and it will, everyone will only remember the last day. I know you did so much at your church, but people will only remember the last time they saw or heard you. If you let a staff member go and they had a number of fans in the church, those fans will remember how you acted and treated them when you publicly said goodbye. Don’t be fake or false in this, but be respectful and take the high road.

When a transition happens, people remember your last day

Posted on Tuesday, September 30, 2014

Being a Pastor’s Wife: “Just” a Wife & a Mom

by Joshua Reich

Many churches (and pastors for that matter) do not know what to do with pastor’s wives, how to treat them, what role they play or how important they are. It is a hard role to live in and stay in. Everyone has a lot of their own expectations of what the wife of a pastor should be like, yet, they are all different.

While Revolution (and myself) has struggled just like every other church to figure this out, I believe Katie and I have figured some things out that we have put into place which will prove to be invaluable in the future. While this is not exclusive to pastors, any leader in a church and for that matter, any husband can do better in understanding their wives and how to engage them.

Over the next month, I’ll be sharing some of the things we’ve learned that I hope will be beneficial for you.

If you missed them, you can read Pastor Your Wife as Much as You Pastor Your Church, Without Her, You Fall Apart, What Role a Pastors Wife Plays in the Church and Spiritual Warfare in the Home.

I talk to many wives and Katie and I have had this conversation as well. In our culture, it is seen as a step down to be a wife and a mom (in some Christian circles it is seen as a step down if a wife works, but that’s another post for another day). I have watched people ask Katie what she does and for awhile she felt embarrassed to say she was a wife and a mom. As if someone who is a wife and a mom is incapable of doing anything else with their lives.

A stay at home mom is not just “a wife & a mom”

Or, as someone asked me, “Why would Katie give up her dreams to be a wife and a mom?” I think that question is the crux of it all. To be a wife and a mom requires a sacrifice, a sacrifice that I do not fully understand, but do my best to fully appreciate and hold up.

A woman who pours into her husband and kids does make an enormous sacrifice. They are women who don’t simply buy into “doing whatever they want” but seeing how their gifts can be used for an eternal perspective.

How do I know that? If Katie had stayed in school and finished her math/engineering degree (another misnomer is that if you stay home you must be stupid, think again), we either don’t get married or we get married and live in Missouri while she finishes school, which means I don’t get my master’s or go on staff at the church I worked at in Maryland. This changes the complete trajectory of our lives.

There have been several times in my marriage (maybe not enough) that I’ve looked at Katie and said, “Thank you for sacrificing your dreams to be part of a dream of raising our kids for them to make in impact. Thank you for supporting me and sticking by me to get Revolution off the ground.” I always joke with Katie that her house will be bigger in heaven but I am now convinced that she will also get to live in the gated community while I live in the slums. Still in heaven but she will have to invite me over for a visit. 🙂

So, the next time you see a woman who is “just” a wife and a mom know that she is holding onto a bigger, eternal dream. That is what is driving her. Husbands, do not let anyone say your wife is “just” a wife and a mom.

And, always, always tell your wife thanks for the work she does. Without Katie, what I enjoy and love about life does not exist. That’s a perspective I don’t want to forget.

Does every pastor’s wife do this? To be a successful pastor’s wife, should you not work?

The answer is that it depends. For many, they won’t. I also don’t want it to sound like the only role a wife and mom can play is staying at home. Many, many women make a big impact while working outside the home.

One thing that makes pastoral ministry unique is that many churches want the pastor’s wife involved in ministry. For our church, we have always said a pastor’s wife should be like any other Christian woman. She should be encouraged to use her gifts, talents, be plugged into an MC and serve as she can (based on the stage of life she is in). That changes as life changes. Because ministry can be an all consuming job, it can be difficult for a pastor’s wife to work outside the home. Not impossible, but difficult.

For many pastor’s families, the need for money and security is high. Most churches think it is important keep their pastor’s poor (which is a sin on the church’s part), or a pastor has school debt and the need for extra income is there. If this is the reason for a pastor’s wife working, I think a pastor needs to educate his elders and his church about his needs, how much a pastor should get paid and move towards that. Many elders struggle with this because it is hard to gauge what to pay a pastor. One year as we were discussing raises at Revolution, an elder said we shouldn’t give anyone a raise because no one in our economy was getting raises. I pointed out, that may be true, but our church was growing, giving was going up and we were asking more and more of our staff. Elders board sometimes have to separate their situation to be a good elder and this can be hard.

In the end, finances and church staffs are a sticky situation. But one a healthy church must navigate and one a healthy pastor’s family must walk through.

The Other Side of the Coin

There is another side of this struggle that I think is true for all married women, but in particular for a pastor’s wife. Many pastor’s wives have poured their entire adult life into their husbands ministry. Helped him get through seminary, maybe helped him plant a church and possibly followed him to countless churches (since the average pastor stays at a church for 18 months). Because of this, many of her dreams, desires and talents are put on hold for the good of his ministry and what the church needs. Because of moving around, a feeling of loneliness and disconnectedness sets in, which we’ll look at in a future post.

Husbands and pastors have a responsibility to help their wife find their talents, gifts, what fires them up and help them do that. It doesn’t mean a business or work, although according to Proverbs 31 that can be a good thing. It does mean setting aside some of his passions and desires for her so that he can serve her. Many men at this point will talk about their calling and how that super cedes everything. True on one hand, debatable on the other. Your first calling is your wife and kids, and then your ministry. Many men because of being a Type A leader get this backwards and their wife feels the pain of this.

My goal with this post and all the posts in this series is to educate a church about the unique struggles that a pastors wife has. There might even be some education to a pastor about what his wife is going through as some can be oblivious to this. I also hope to create some good conversations among couples about what it looks like to have a healthy marriage and be in ministry.

Posted on Monday, September 29, 2014

How to Finish Well as a Pastor

by Joshua Reich

Leadership failures seem to happen a lot. Whenever I read a blog about a pastor or a CEO being fired or having to step down, or whenever Katie and I learn about a couple going through a divorce, our hearts break.

I’m reminded of something as well. It is a reminder that no one is immune.

When we read about it or walk with someone, here are something Katie and I talk through, “How do we make it to the end? How do we make it not only in our marriage to ‘death do us part’ but also to the finish line of ministry? Are there things we should be doing that we aren’t doing?”

6 ways to help you finish well as a leader

A few thoughts that Katie and I have come up with through the years as we’ve talked about our marriage and finishing well:

You are not immune. None of us (even those who write scathing blogs about leaders who fail are not immune from sin or failing). All of us sin, all of us can fall. You must realize this, you must live like this. You must always keep your guard up. Satan is a being that has been around since the start of the world, he knows our weaknesses and will not rest. To win the war, you must knock down the leaders.
Have accountability. This starts with your spouse, but must go farther than that. Have filters on your internet, make sure people know your passwords, put your computer in a public spot in the house. Have people who you trust and who love you ask you the hard questions.
Rest. The reason most pastors fall is because they are tried and they let their guard down. Seasons of life and ministry are hard. Life gets busy and it is easy to put your marriage, your romance and sex life on the back burner. It is easy to get crispy in ministry (if you don’t know what that is, you will). Make sure you are taking your day off, getting exercise, keeping boundaries: don’t check e-mail on your day off, don’t meet with people on your day off, don’t answer the phone on your day off.
Talk openly and honestly with your spouse about your season. You must be aware of the season of life you are in. Is it busy? Too busy? What do you need to do to slow down? Recently, I just took a retreat just to catch my breath, spend some extended time with God and get some sleep. Katie and I (separately) see a spiritual director, just to have someone who helps process our journeys and helps us to see what God is doing in our lives.
Beware of warning signs. People don’t just happen into an affair. It doesn’t just happen one day. There are warning signs. Have you disengaged from your spouse? If you are not meeting your spouse’s needs, they will look for someone else to do it (I’m not saying this is right, just reality). Are you dating your spouse?
Keep the right things first. One of the things Katie and I talked about as we’ve watched pastors close up and from afar fall is what the wife does. It is easy for wives to make their kids their first priority. It is easy for pastor’s wives to not be enamored with their husband, after all, they see him all the time, they’ve heard all his best stories and jokes a thousand times. People get enamored with pastors. Being on a stage seems sexy. They are often articulate, engaging, they are spiritual (which is a big plus to women, especially if her husband is not). Your first priority is your spouse, not your kids.

A church is part of the health of a pastor and his family and if a pastor finishes well. Here are a few things a church can do:

Let them take their day off, make sure they take all of their vacation days, make sure he is dating his wife, offer to babysit their kids, pray for them.
Care for the pastor’s wife, too many churches just try to take care of the pastor, but one of the greatest thing you can for a pastor is care for their spouse.

Two things a church can do to help their pastor finish well

When this happens to a pastor, do a gut check. Ask yourself, “How would I want people to react to me if this happened to me?” That’s how we should react. And second, “Is there anything in my life that I need to repent of? Is there anything in my life that can lead me down this road that I need to get out of my life?”

How the Best Leaders Make Everyone Smarter

Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman & Greg McKeown is a book every leader should read. In it, the authors compare what they call Multipliers and Diminishers. They look at how some leaders are able to get maximum effort from their teams and people and how others don’t even scratch the surface.

Multipliers make us better and smarter. They bring out our intelligence. While diminishers drain intelligence and capability out of the people around them. Their focus on their own intelligence and their resolve to be the smartest person in the room had a diminishing effect on everyone else. For them to look smart, other people had to end up looking dumb. So the question this book asks: How do some leaders create intelligence around them, while others diminish it?

Simple ways to make everyone around you smarter and better.

According to the authors, there are 5 things that set Multipliers apart from other leaders:

They attract talent.
They liberate their teams to reach their potential and beyond.
They challenge their teams.
The create healthy debate in their teams and meetings.
They invest in their team members.

Here are some specific things I learned about becoming a Multiplier from my reading:

The biggest leadership challenge of our times is not insufficient resources per se, but rather our inability to access the most valuable resources at our disposal.
Leaders rooted in the logic of multiplication believe: 1. Most people in organizations are underutilized. 2. All capability can be leveraged with the right kind of leadership. 3. Therefore, intelligence and capability can be multiplied without requiring a bigger investment.
Multipliers don’t necessarily get more with less. They get more by using more—more of people’s intelligence and capability. Diminishers appear to believe that really intelligent people are a rare breed and I am one of the few really smart people. They then conclude, other people will never figure things out without me.
Multipliers lead people by operating as Talent Magnets, whereby they attract and deploy talent to its fullest regardless of who owns the resource. People flock to work with them directly or otherwise because they know they will grow and be successful.
Multipliers establish a unique and highly motivating work environment where everyone has permission to think and the space to do their best work.
Multipliers operate as Challengers by seeding opportunities, laying down a challenge that stretches an organization, and generating belief that it can be done. In this way, they challenge themselves and others to push beyond what they know.
Multipliers make decisions in a way that readies the organization to execute those decisions. They operate as Debate Makers, driving sound decisions through rigorous debate. They engage people in debating the issues up front, which leads to decisions that people understand and can execute efficiently.
Multipliers deliver and sustain superior results by inculcating high expectations across the organization. By serving as Investors, Multipliers provide necessary resources for success. In addition, they hold people accountable for their commitments. Over time, Multipliers’ high expectations turn into an unrelenting presence, driving people to hold themselves and each other accountable, often to higher standards and without the direct intervention of the Multiplier.
Talent Magnets are attracters and growers of talent and intelligence. Leaders who serve as Multipliers provide both the space and the resources to yield this growth. But Talent Magnets go beyond just giving people resources. They remove the impediments, which quite often means removing the people who are blocking and impeding the growth of others.
Talent Magnets remove the barriers that block the growth of intelligence in their people.
Diminishers are owners of talent, not developers of talent.
How smart you are is defined by how clearly you can see the intellect of others.
Multipliers understand that people grow through challenge.
Multipliers invest in the success of others.
When leaders fail to return ownership, they create dependent organizations.
The Diminisher operates from a very different assumption: People will never be able to figure it out without me.
When you delegate, you probably let people know what you are expecting of them. But take this to the next level and let people know that they (not you) are in charge and accountable.
When we protect people from experiencing the natural ramifications of their actions, we stunt their learning.