Systems Trump Hopes & Intentions

systems

Everybody has hopes, dreams and good intentions.

Everyone wants to lose weight, get out of debt, get a degree, start a business, or start a hobby.

Churches want to grow, reach new people, see people start following Jesus, see new givers take that first step, see people get connected into community or serve.

W. Edwards Deming said, “Your system is perfectly designed to give you the results you’re getting.”

Put another way: systems trump hopes and intentions. 

This is true for every system.

The systems you have in place as a church are why you have the number of first time, second time and third time guests that you have. It is why you have as many people giving. Why you have the number of people serving or in community.

None of this is accidental and none of this “just happens.”

For Revolution, this is one reason we transitioned from small groups to missional communities. We found that small groups would give us a certain result and it wasn’t the result we wanted.

Think about it personally. What if you want to lose weight, get out of debt, get a degree or start a business. None of that will just happen. You have to have a system for it. Just hoping to lose weight won’t cut it. You can’t have the intention of getting out of debt without a system for it.

The reality of Deming’s words ring true in our businesses, churches and homes. We are getting the results our systems are designed to give us. It isn’t an issue or hope, wishes, intentions, but of systems and strategy.

At this point, once you realize this, the next step is having the patience for it to take root.

One of the reasons I see people not lose weight or get out of debt is they expect it to happen as quickly as they gained the weight or got into debt. 

That isn’t a reality. In the same way, after 10 years of unhealthy communication in a marriage, it will not change over night. It will take time.

What happens for many people is they put a system in place, that moves slower than they would like, so they give up and settle for the results they don’t want.

And then we are back to square one.

How to Prepare for Losses in Leadership

leadership

Recently, I had the opportunity to speak at Exponential on the topic of transitioning a church with small groups to a church with Missional Communities (MC’s). A few asked for some notes on it and thought I’d do a few blog posts on it.

The first step in this process is to start with why and the win of this transition. The second step is to get essential leaders on board. Next you need to handle leaders who do not get on board in a loving way, how leaders lead by example in showing a church what is most important and how a leaders shoots themselves in the foot by having too many options.

What I wasn’t prepared for as our church transitioned to MC’s and what I think many leaders are not prepared for when a change occurs is the losses that come with that change.

This isn’t just about losing people, although any change is such that not everyone will go with you, but also as a church grows and MC’s multiply, there is excitement and pain associated with that, which is often not discussed in church circles.

First, to lead any change, a leader must be prepared for not everyone to go with them. Some leaders will feel this more personally than others. Some will feel paralyzed with the fear of people leaving, others will try to move past it “for the sake of the vision.” Regardless of your personality, you will feel this personally. Every person who leaves Revolution Church hurts personally on some level to me. I want everyone to be a part of what we are doing, but know they can’t.

Leaders do not grieve well. When someone leaves your church, regardless of the reason, grieve it. Allow yourself to feel it before moving on. Too many pastors try to move on quickly and then as losses pile up they eventually snap. If God has called you to what you are doing, then losses will occur, they will hurt, but you will be able to move forward.

Men, this is an opportunity to shepherd your wife. She will feel the loss of people more than you do. When people leave a church over something the pastor does, he is able to shrug it off, get back to work or chalk it up to “they weren’t on board.” Your wife can’t do that. She will often think about it. She isn’t able to compartmentalize it and get back to work. She can’t write a sermon about divisive people and take out her frustration (although I wouldn’t recommend doing that when people leave your church).

The last loss I was not prepared for when it comes to MC’s is the loss that comes from multiplying MC’s. The reason is, no one talks about this pain. The focus is on the mission, the excitement, the moving forward, new leaders developed, new spaces for people to get connected, disciples are being made, people are following Jesus. This is all exciting and should be the focus. But multiplying hurts. Friendships change. People who you used to be with, you no longer see. We’ve been doing MC’s for 3 years now and have launched 4 MC’s out of ours in that time. It is exciting and it hurts. If your MC multiplies, you must create relationships outside of your MC that won’t change regardless of how many times your MC does. This has also caused me to be slower about pushing leaders to start MC’s.

A leader must also prepare other leaders for this. Multiplying is the goal and is exciting, but can also hurt. A strong, healthy MC should multiply out a new one once ever 12-18 months. I think this is a good ratio because it doubles your MC’s each year, but also keeps your leaders sane and relationships close.

I realize unlike the other posts in this series, this one ends on a downer, but stay tuned. The next post is how to celebrate what God is doing in MC’s.

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4 Ways to Maintain Community

community

There is no doubt that our culture desires community. This is why Facebook, twitter, instagram, pinterest and other social media sites are so popular. We even put social in the name to emphasize how much we want community from them. The problem is that these sites bring connectivity to our lives, but not community. Those aren’t always equal. It is deceptive to the point that people think because they are connected and have 1,000 facebook friends, lots of twitter followers or instagram likes, they have community. They have connection, not necessarily community.

In Ephesians, Paul lays out what the church in Ephesus knew in their heads, but struggled to know and live out in their hearts. We easily do this with community. We know what it takes to have community, know we should have community, yet we struggle to live that out. Paul gives us 4 ways to maintain unity in relationships, whether that is a church, a missional community, a marriage or family. The interesting thing he says is not to create unity, simply maintain it (Eph. 4:3). It is given to us by Jesus through our relationship in him.

Because of this change in our lives, finding our identity in Jesus alone (Eph. 4:1), we are empowered by the Holy Spirit to maintain unity through:

  1. Humility. This is the basis of the Christian life. To follow Jesus, one must humble themselves and admit they are broken and that without Jesus, they continue this way. Relationships are destroyed because of pride. Pride elevates one person over another, elevates one agenda over another. Keeps people from serving each other. Pride keeps people from receiving help when needed. I can’t tell you how many times people have complained about their struggles and when I ask who they’ve asked for help from, they say “no one.” Pride.
  2. Gentleness. This is being caring in a relationship. Not berating someone, not bringing up history in a relationship, not reminding someone what they’ve done wrong in the past. This is caring for the other person, seeking their best, not yours. This gets into how you speak to someone. If you say something and immediately have to say, “I was just kidding” that’s sin. You weren’t kidding, there’s some truth in that statement.
  3. Patience. Community will require patience. People will let you down, intrude in your life. You can’t have a relationship and always get your way. I meet so many people who are alone and the reason is because they aren’t willing to give up what they want. Patience also requires you to allow people to grow and change. If Jesus is the basis of our relationships, then we believe He is powerful enough to not only save us and those we’re in community with, but also powerful enough to change them. Stop trying to change those around you, let Jesus do that through you.
  4. Love. Biblical love is not an emotion first. In our culture that’s all love is. This is why people tell me right before they sin, “You can’t choose who you love.” Biblically, you can. Love is an act of the will (a choice), followed by an emotion. One author said, “To love means you start loving a person and on the way to loving that person, you begin to feel that love.”

While these 4 things are incredibly basic and all of us know them. They are difficult to live out. If they are lived out, the gospel is seen clearly. Community is one of the most powerful pictures of the gospel because people in our culture do not stay in relationships long. Lasting in relationship, often is one of the best ways to show the gospel has a changed a group of people.