Create a WOW Factor at Church

church

One of the best ways to turn a first time guest into a second time guest is to create a wow factor.

One of the best ways to create a wow factor is to give a guest something unexpected. 

When someone shows up at a church, they have some expectations. They expect their kids to be safe and secure. They expect their kids to have fun. They expect to be bored in the service at some point. They expect to look at their watch. They expect to not really feel anything. They expect something to be unclear to them. They also expect you to ask for something.

There are more, but you get the idea.

People show up every week with a list of expectations, and it isn’t always positive or expecting God to speak to them.

To give them a wow factor, to catch them off guard, meet their expectations, exceed their expectations and give them something unexpected.

  1. Give them a gift. At the end of the service we point out gift bags we have for first time guests. These are on a table that is not manned by anyone. This is on purpose. It is a few feet from our welcome area, that has volunteers at it. This is so, someone can take a gift and leave without having to talk to anyone if they choose. If they want to talk to someone, someone is close enough for that to happen. A gift is important because people at a church expect you to ask for something from them. Giving them something instead catches them off guard and is unexpected. It is intriguing and interesting.
  2. Say thanks for coming. Most pastors assume going to church was the only option people have a Sunday. The fact is, they have tons of options for what they can do on a Sunday morning. So, say thanks for coming. Tell a guest you were glad they came and say thanks. It’s a big deal if a guest comes on a Sunday morning, act like it.
  3. Send them a gift. If someone fills out a card at Revolution, we send them a handwritten note with a Starbucks gift card in it. This is another unexpected “thank you.” I get a comment almost every week from a guest who thinks this is a cool. Again, something unexpected makes you intrigued.
  4. Tell them how long it will last and stick to it. I picked this up from Andy Stanley’s book Deep and Wide: Creating Churches Unchurched People Love to Attend. One of the main questions people have about church is how long it will last. So, tell them at the beginning and stick to it. In the welcome, we say something like, “For the next 75 minutes we’ll be looking at…”
  5. Make them feel something. Yes, the Holy Spirit makes people feel things and moves in their hearts and we have no control over that. What you do have control over is if you try to stop that (tons of churches do this without thinking) and how you will help people deal with the feelings they feel in the service. Think through how you will make someone feel something in the service. How will you help them process the Spirit moving in their heart since they might not know it is happening, only that something is happening.
  6. Help them take a next step. Why is this on the list of unexpected things? Churches are not very good at helping people take their next step. Whether that is in a sermon or into serving or community. Pastors preach, give no application and say, “The Holy Spirit will do that work.” That’s lazy. Be clear about it. Preach and in it say, “Because of the truth of this text, here’s a clear next step.” Talk about the next steps to get connected and make it obvious.

People don’t attend and come back to churches because they are like Disneyland or a rock concert. They don’t stick at churches for those reasons. They stick because of a simple wow factor, that caught them unexpectedly. Some of the unexpected things, a church has no control over. Some of them, they do. The churches that grow are the ones that

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How to Make Smart Food Choices When You Eat Out

healthy

For anyone wanting to eat healthy, a roadblock is often what they do when they eat out.

You sit down with friends or your spouse, you are thinking in your head, I’ll make a good choice. And then something happens.

You open the menu and see all the choices and see all the pictures and boom. You make a poor choice.

Same goes for dessert.

You know that a dessert at a restaurant could feed a small family in terms of calorie count, but when you see the dessert menu or tray, you are done for.

What do you do? Stop going out to eat? Stop traveling for business or vacation?

In my journey of losing 130 pounds and keeping it off, I’ve learned a couple of things about how to eat out while on business, a date night, lunch meeting or vacation and stay healthy.

  1. Eat some protein a couple hours before eating out. Not eating enough protein is one of the reasons you get hungry in the middle of the morning or afternoon. When you eat out, this leads you to ordering an appetizer and then a meal that has way too many calories in it. Before eating out, grab a banana, a protein bar, greek yogurt, a smoothie. Something with protein in it so that you aren’t as hungry when you arrive at a restaurant.
  2. Know where you will eat. This is important if you are traveling or are on vacation or having a meeting. When I travel somewhere, I know the options near me that have healthier options. Don’t show up blind to a new city and just guess. That’s a way to make poor choices. I was recently in Orlando with another pastor and I had 3 options for breakfast and told him, “you can pick but it has to be one of these three.” Without this, you pull into the first place you see.
  3. Know what you will eat before you arrive. When you open a menu, if you don’t know what you want to eat, you will often order something very bad for you. Restaurants don’t put pictures of the healthiest meals in the menu. Also, things like salads are not always the best thing to order on a menu as they may have low amounts of protein (which will make you hungrier in a couple of hours) and high in sugar (so it tastes better). If you know what you want before you arrive at a restaurant, you are more likely to make a good choice.
  4. Order first. This came up in Tom Rath’s book Eat Move SleepHe said that the person who orders first at a table sets the standard for what others will order. This is often true. If someone orders a healthy option first, others follow suit.
  5. Box up half your meal when it arrives. A friend told me this one, but when your meal arrives, ask for a box. Put half your meal in the box and close it. Now eat.
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Pick a Church

church shopping

When I spoke at Exponential on the topic of how to transition a church from small groups to missional communities, the question of attending two churches came up. This happens a lot in church planting circles. It goes like this, “Can I or someone attend a church on Sunday, but then attend a small group or missional community at another church?”

The reasons people do this are many, but the answer to the question is simple.

No.

Many times, someone will attend a larger church on Sunday or a service they like and then attend a group at a smaller church because “it is easier to get connected and cared for at the smaller church.”

This creates a weird tension for people in the group or MC.

At a church like Revolution, where we discuss the sermon, if you don’t hear the sermon you won’t be able to add to the discussion. So, now you are silent attendee. The other aspect that is incredibly important and this is the real reason people do this (even though they would never tell you this). Attending a church and an MC at another church keeps a person from having accountability in their life or having to submit to authority. They are able to skirt it at both churches, get what they want and go home.

No one holds them accountable, gives them pushback for not serving (because they aren’t), not giving (because they usually aren’t because their heart isn’t at either church) and ultimately, they are simply being a consumer at two places and taking it all in instead of giving to anyone through care and serving.

On a larger level, this keeps the church who has the MC they attend from growing their church. The consumer getting the best of both churches is taking up a needed seat for someone to get connected at the church.

I know what you will say, “But they want to be there. They need to be connected. This is uncaring.”

I would say, “It is uncaring to say no to someone who wants to be in an MC at the church they attend that you can’t because we don’t have room because of this person who doesn’t attend our church, doesn’t want to attend our church but wants to be in an MC.” It is uncaring to the person waffling because they are missing the crucial element of accountability that is so important to relationships and community because they go to this place on Sunday and then to our place on Thursday.

You can’t have it all and by trying to have it all (attending a church service and an MC at a different church), you actually end up missing the thing you are trying to get.

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Why Church Ministries Should Take a Summer Break

summer

One day at lunch I was talking with some other leaders about how we do communities at our church and what others were learning and I mentioned in passing (because it is so much a part of our culture now) that the communities at Revolution change their rhythm in the summer (June and July).

Everything at lunch stopped moving.

One of the problems I have with missional communities is that they never stop meeting. They do this, because they want to live out the identity of being a family, and families never stop meeting together. And, the mission never ends.

Revolution used to be this way. Having our groups meet til they multiplied or until Jesus came back.

Then something happened.

I found myself at two events with a lot of pastors whose churches were organized around missional communities. In total, there were probably 75 pastors at each of these events. At each one, over 50% of the pastors were either on sabbatical, going on sabbatical or just coming off of sabbatical. As I pressed into this, I learned they were all tired. I also started to hear stories of burnout among missional community leaders at churches as a leader approached year 3 of leading an MC.

This was frightening to me as our church had just done the hard work of transitioning from small groups to MC’s.

So, we made a choice.

One that would alter our church and the health and longevity of our leaders.

We instituted a summer break for our MC’s. Required it.

When we brought this change up 3 years ago, many of the MC leaders at Revolution reacted as leaders do when you propose a change to something they love. They pushed back.

Yet, after the first break, every leader who was hesitant about it told me, “That was the best thing we could’ve done.”

Here’s why:

  1. Understanding the city you are in. Tucson is on a year round school calendar, which means one of the main school districts our families come from have a 6 week summer break and the other one has 7. This means, in those 6-7 weeks, people are at camps, on trips, escaping the heat in California, visiting families, etc. It is different if you have a 3 month summer break, but for us we had to understand what the rhythm of our city is, which is what good missionaries do.
  2. Leadership is tiring. The leaders who become MC leaders work tirelessly. They love their MC, serve them, disciple them, develop leaders, host them in their home, lead them in studies, open their lives to them. This is all encompassing and can be exhausting. A break helps leaders stay fresh. I know people will say that MC leaders should take breaks with their MC during the season. I’m not sure how realistic that is. Taking a break is a way we as a church serve our MC leaders and help them stay healthy.
  3. A break gives you a kick off. We launch new MC’s in August and January. We make everyone in our church sign-up again. You have the freedom to switch MC’s if your schedule has changed. This creates a sense of excitement in our church as MC’s launch. New people feel more comfortable joining because everyone is starting on week 1.
  4. A break gives you an end date. Our culture, and men in particular, like end dates. We want to know how long a semester is, how long soccer season is. We want to know this before committing. This is a good thing and one that churches often miss. I think one of the main reasons people aren’t engaged in community in their church is because they don’t know the end date for that group. Many will say this is an idol that we need to confront and that may be true, it also might be true that we are used to things have a start and an end and that is how it works.
  5. A change of pace. During the summer, our MC’s still get together but they spend more time playing together and resting together. They don’t meet every week and each MC is different depending on the needs. One summer my MC didn’t meet at all because almost all of them were college students and they all left Tucson. This is a reminder that life is a series of seasons, our lives were meant to live in those seasons and when we work against them, it leads to burnout and disaster.

Ultimately, this is a choice for health. Health for the church, MC’s and the leaders. Recently a new guy at Revolution who has attended church most of his life told me this when he heard we change our rhythm in the summer, “I’ve never heard of a church caring about their leaders and volunteers not burning out.”

How to be More Productive

productive

Everyone wants to be more productive. We want to accomplish more in less time, be more organized, have less email to answer, less meetings, more effectiveness. Yet, no matter how many books we read, we feel more stressed out about it.

Here is one tip that everyone I’ve ever talked to who is productive, organized and accomplishes a lot.

They all do this.

Ready?

Plan your day. 

Sound simple right?

Most people simply let their day come at them. They might have things they need to get done: take the kids to school, go to work, write a sermon, attend a meeting, go to a bible study, answer emails, but they haven’t thought about what they need to accomplish and if it is that important.

Now, some people advocate planning their day at night and if that works for you, great. I can’t do that. If I plan my day the night before, I tend to lay in bed and think about the upcoming day and struggle to fall asleep. Instead, after I eat breakfast and after I’ve had some coffee and read my bible I sit down and lay out my day.

Here are some helpful questions:

  1. What has to get done today? A lot of what you are going to do today, you don’t have to do or someone else could do. This gets back to your goals for life. What do you hope to be or do? Often, we simply respond to fire or things that urgently appear on our calendars. Instead, plan what is important and accomplish that.
  2. What if I accomplished it, would make today feel like a success? This is a crucial question and sometimes the answer is only one thing, not many. Sometimes it is 3 things. Each day if you can answer this question and accomplish the answer to this question, it will go so far to reaching your goals for your life and accomplishing what God put you on earth to do.
  3. Do I need to be in that meeting? Have you ever sat in a meeting and thought, “Do I have to be here?” If so, you didn’t plan your day, you let someone else plan your day. Now, I know you have to be in some meetings because you get paid to be there, but you could talk to your boss about better ways to do meetings. Many times we have meetings simply to have meetings. Churches are notorious for this. Don’t do something just to do something.
  4. Give everything important a minute. Everything that is important or that gets done has a time attached to it. If something matters, it gets put on the calendar. Whether that is soccer practice, family dinner, writing a sermon, date night, exercise, reading a book or taking a nap. Everything that gets accomplished gets a minute. People ask how I exercise or read. The answer is that I schedule it. When that time rolls around, it is time to do crossfit, it is time to read. This helps me decide what I want to do and then do it. Too many people simply allow their lives to happen and then they end up tired, watching too much TV or letting someone else plan their life. By giving a minute to one thing, you are keeping a minute from something else.
  5. How can I add value to others today? One of the best ways to not waste your day and be productive is to help others, serve others and benefit others. Yes, this will take time and maybe away from something else, but you will not waste time when you help others.

The bottom line is your day will go to something, someone will plan your day. You can either take an active role in that planning or a passive role. I think you’ll agree, the ones who are productive, less stressed and more fulfilled are the ones who take an active role and plan their day. 

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How to be a Better Writer

blogger

Recently, I watched the author platform conference online. This was a series of interviews with authors, bloggers, marketers and other experts to help writers, speakers and bloggers be as effective as possible.

Below are the lessons from each interview that I watched:

Jonah Berger

  1. Create a connection with your book. Give something to people so that they make a concrete connection to what you are saying. At book events, he gave out tissues with the word Contagious: Why Things Catch On on them for his book and made the connection of “wouldn’t your like your ideas to be as contagious as the cold?”

Chris Brogan

  1. Be married to the outcome more than you are to the idea. This will allow you to enjoy the content you create.
  2. When it comes to branding, people think about people. The person sticks in the mind of people if you know who the person is.

Chad Cannon

  1. Books that sell come from authors that hustle.
  2. An author needs to provide value to the audience outside of their book.

Chris Ducker

  1. Writing a book is not like writing a blog post. Editing is by far the hardest part of writing a book.
  2. Just be you. Your readers and listeners will know if you are being real or not.

John Lee Dumas

  1. Failures happen when people don’t listen to their intuition. Successes happen when we do listen to our intuition.

Carmine Gallo

  1. Ideas are the currency of the 21st century and you are only as successful as your ideas.
  2. Most speakers fail because they don’t have their message down, they don’t know their story.
  3. The difference between a great speaker and a good speaker is the great speaker is always looking to improve.
  4. The 3 components to any great presentation: Emotional, novel and memorable.

Jeff Goins

  1. Activity always follows identity.
  2. Offline relationships still do matter in the midst of our social media worlds.

Chris Guillebeau

  1. A lot of people can launch a book well, but successful authors need to think about how to make it successful in 3, 6, and 12 months.

Derek Halpern

  1. The best way to promote yourself is to help others, to give a benefit to someone else.
  2. Content is not just about what you say, but how you say it.

Michael Hyatt

  1. Know your audience, who they are, what their needs are, and what questions they have.

There was some incredibly helpful things in these videos.

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How to Prepare for Losses in Leadership

leadership

Recently, I had the opportunity to speak at Exponential on the topic of transitioning a church with small groups to a church with Missional Communities (MC’s). A few asked for some notes on it and thought I’d do a few blog posts on it.

The first step in this process is to start with why and the win of this transition. The second step is to get essential leaders on board. Next you need to handle leaders who do not get on board in a loving way, how leaders lead by example in showing a church what is most important and how a leaders shoots themselves in the foot by having too many options.

What I wasn’t prepared for as our church transitioned to MC’s and what I think many leaders are not prepared for when a change occurs is the losses that come with that change.

This isn’t just about losing people, although any change is such that not everyone will go with you, but also as a church grows and MC’s multiply, there is excitement and pain associated with that, which is often not discussed in church circles.

First, to lead any change, a leader must be prepared for not everyone to go with them. Some leaders will feel this more personally than others. Some will feel paralyzed with the fear of people leaving, others will try to move past it “for the sake of the vision.” Regardless of your personality, you will feel this personally. Every person who leaves Revolution Church hurts personally on some level to me. I want everyone to be a part of what we are doing, but know they can’t.

Leaders do not grieve well. When someone leaves your church, regardless of the reason, grieve it. Allow yourself to feel it before moving on. Too many pastors try to move on quickly and then as losses pile up they eventually snap. If God has called you to what you are doing, then losses will occur, they will hurt, but you will be able to move forward.

Men, this is an opportunity to shepherd your wife. She will feel the loss of people more than you do. When people leave a church over something the pastor does, he is able to shrug it off, get back to work or chalk it up to “they weren’t on board.” Your wife can’t do that. She will often think about it. She isn’t able to compartmentalize it and get back to work. She can’t write a sermon about divisive people and take out her frustration (although I wouldn’t recommend doing that when people leave your church).

The last loss I was not prepared for when it comes to MC’s is the loss that comes from multiplying MC’s. The reason is, no one talks about this pain. The focus is on the mission, the excitement, the moving forward, new leaders developed, new spaces for people to get connected, disciples are being made, people are following Jesus. This is all exciting and should be the focus. But multiplying hurts. Friendships change. People who you used to be with, you no longer see. We’ve been doing MC’s for 3 years now and have launched 4 MC’s out of ours in that time. It is exciting and it hurts. If your MC multiplies, you must create relationships outside of your MC that won’t change regardless of how many times your MC does. This has also caused me to be slower about pushing leaders to start MC’s.

A leader must also prepare other leaders for this. Multiplying is the goal and is exciting, but can also hurt. A strong, healthy MC should multiply out a new one once ever 12-18 months. I think this is a good ratio because it doubles your MC’s each year, but also keeps your leaders sane and relationships close.

I realize unlike the other posts in this series, this one ends on a downer, but stay tuned. The next post is how to celebrate what God is doing in MC’s.

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What You’re Fighting About Isn’t What You’re Angry About

fighting
Think about the last fight you had with someone. It might be your spouse, child, a boss, employee. If you are a pastor, think about the last angry person you met with and the reason they gave for their anger and why they are leaving your church.

Now, the thing you were fighting about, the reason someone gave for leaving your church, that isn’t what they are angry about, that isn’t what the argument was about. 

I remember sitting in a counseling class in college. It was incredibly boring and then in a moment of God’s providence, I paid attention towards the end of one class and my teacher said this, “When life is stressful, when life is out of control, when people don’t know what to do, they take their anger out on the closest authority figure in their life. If you are a pastor, that will often be you.”

For 12 years as a pastor, this has proven to be true on a weekly basis.

Here’s a way to know if this is happening to you: does the response match the situation?

Often, fights happen in marriage and are started because of a crying child, something not being put away, something not getting done, a miscommunication and then…boom.

The fight isn’t about the child, something being left out or something not getting done. It is about the underlying issue that it represents. It is about being able to trust the other person, count on them.

What couples do, is fight about the issue at hand. They then continue to have the same fight for years with no resolution. It isn’t until they have a discussion about the actual issue, and only then, will they be able to move forward.

Here’s a church example. “We’re leaving because you didn’t start this ministry that I want.” That isn’t the issue. What is the issue at hand is either a disagreement in vision and where the church is going and/or an unwillingness for this person to follow a leader. They want more power or authority than they have. Or, “We’re leaving because you don’t preach deep enough.” That isn’t the reason. What they are leaving for is without their “deep preaching” they have to take responsibility for their spiritual journey, and, with all this “shallow preaching” going around this church, we have a bunch of unchurched people who don’t know Jesus showing up and they are acting like they don’t know Jesus and that is uncomfortable.

I remember when we first planted Revolution and people were coming and going quickly, which happens in a church plant. I tried to meet with as many people leaving as I could to learn from them and what went wrong. We still do this as often as we can as a church. In each of those meetings, we talked about what frustrated them about Revolution, but 50% of what we talked about at those meetings was their frustration around their job, their spouse or their child who wasn’t growing up like they hoped.

Proving my professor right.

When life is stressful, when life is out of control, when people don’t know what to do, they take their anger out on the closest authority figure in their life. If you are a pastor, that will often be you.

The next time you have an argument with a child or a spouse stop and ask, “Are we really fighting about this? Or is something else driving this?” Are you tired? Run down? When was your last date night? Katie and I argue about the silliest things if we miss a date night.

When someone leaves your church, listen to their complaints and then try to find the heart issue with it and try to discuss that. They will probably still leave your church, but at least you’ll know why they left.

Remove Barriers to What is Most Important

next step

Recently, I had the opportunity to speak at Exponential on the topic of transitioning a church with small groups to a church with Missional Communities (MC’s). A few asked for some notes on it and thought I’d do a few blog posts on it.

The first step in this process is to start with why and the win of this transition. The second step is to get essential leaders on board. Next you need to handle leaders who do not get on board in a loving way and finally, leaders lead by example.

At this point, many leaders shoot themselves in the foot because they have too many options.

At Revolution, we do two things: our Sunday gathering and missional communities. We don’t have a men’s ministry or a women’s ministry, we don’t do a bunch of bible studies and this is by design. The average person will give you two times a week for something at church. When you have too many options, people are unsure which is the most important thing.

The other thing churches do is they don’t make it obvious what is the next step from a Sunday gathering. Is it a group, is it serving, a ministry. When this happens, people feel paralyzed and instead of picking something (although proactive people do) most simply opt to not engage.

The other thing many churches fall into the trap of when it comes to MC’s is choosing to meet until Jesus returns. This comes from the idea that family never stops spending time together, so our MC’s must meet every week forever. First, families don’t spend every week together. Extended families don’t, people go on vacation, have activities, etc. Practically, this keeps men from engaging because men like end dates. In Tucson, the summer begins at memorial day and runs until the middle of July when school starts again (we are on a year round school calendar). Because of this, our MC’s take off June and July. We begin having sign-ups for MC’s in July so that they can start again in August. We also have ones that begin in January. We have them all start at the same time, instead of staggering them so that there is momentum to new things starting, new people have a chance to start fresh with everyone and it helps kick off a ministry season with excitement.

In your situation, you have to decide what is the next step, what is the order for people to best get connected and make that obvious. For people in our context who are skeptical about an MC, we push them towards serving as a next step, something that feels like a lower risk to them (this is particularly true for men who don’t want to jump into community). Whatever the order, make it clear, remove the barriers for people so they opt in.

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9 Lessons from Pixar for Churches and Pastors

pixar

I recently read the new book Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull on the story of Pixar and the culture of that company. The lessons churches and pastors can learn from them are numerous. There were so many, I’m actually going to share the lessons in multiple blog posts. You can read the first 10 here. Below are 10 more:

  1. The health of the team outweighs the results. Sadly, this is something churches and pastors can learn from Pixar. Catmull said, “The needs of a movie can never outweigh the needs of our people. We needed to do more than keep them healthy. A company must have strategies to prevent the deadlines from hurting their workers. What is usually considered a plus – a motivated, workaholic workforce pulling together to make a deadline – could destroy itself it left unchecked.” It is the leader’s job to put things into place to keep other leaders, volunteers and staff from burning out. Yes it is an individual’s job to keep themselves healthy, but they often get to a place of unhealth because of expectations or what they think are expectations. At Revolution, we require our MC’s to slow down in the summer time. It isn’t because we don’t value community, mission or want to see people get connected. We also run the risk of people not getting connected or losing momentum for things happening. We do it to help ensure our leaders slow down and not burnout. 
  2. For a senior leader to stay engaged, they must make new goals. At one point, when Toy Story came out Catmull had the empty feeling that he had reached his goal of producing a computer animated movie. When he did that, he had what all leaders have, the feeling of wondering if there is more to leadership and life. To stay engaged, a senior leader must continually set new goals, look to new heights personally and organizationally. They must look to new hills to climb or else they will quit or become disengaged.
  3. The team is more important than the ideas. This is surprising to come from Pixar since they are so focused on the story. But according to Catmull, “If you give a good idea to a mediocre team, they will screw it up. If you give a mediocre idea to a brilliant team, they will either fix it or throw it away and come up with something better. Getting the team right is the necessary precursor to getting the ideas right.” I think many lead pastors and churches, in an effort to get things done or have people to take care of things, they don’t spend a great deal of time thinking through who is on the team. They have their requirements, whether that be schooling, experience, character, doctrine, agreed upon vision or a combination of the above, but they move too quickly and don’t hold out for the best team members, the best leaders.
  4. Any hard problem should have many good minds simultaneously trying to solve it. In churches, we often keep power to a few at the top. By doing this, we often miss how knowledge can be found everywhere and answers can be found everywhere. There is also a fear that many churches and pastors harbor and not having a willingness to learn from other pastors and churches that are not in their camp. Acts 29, my camp does this. We are fearful of seeker-sensitive churches and only read books by dead guys or a few pastors we respect. Why not read books by business leaders? Or pastors of churches that have a different viewpoint than we do?
  5. Whatever happens, we have to be loyal to each other. I’m sure loyalty is talked about in most churches and leadership teams, but I wonder how often it is held. Without loyalty, teams will fail, leaders will fail and churches will fail. If you teams aren’t able to continue working together when it gets hard, they won’t last. This is also seen when a lead pastor has someone come to him and say, “Did you hear what that leader did? Did you know this was happening?” I’ve often told our leaders, keep everyone up to date so that when a problem arises, we are able to have each other’s back.
  6. The first impression sticks. First impressions always stick, they are almost impossible to break. That’s why the first moments on a Sunday morning are the most important minutes. There is something else about this that churches miss and that is the idea of being thought well of by outsiders. Many churches and pastors seem to want to stir up controversy, say stupid things so their blog gets more hits or they get more RT’s on twitter. Nothing brings in people like a controversy. That’s true, but your church doesn’t want any of those people. It also makes those outside the church think poorly of us and the gospel. Yes, but what if it is true? It won’t matter if it is true because they won’t hear it. A church and its leaders should strive to be thought well of, while at the same time being faithful to the Bible. It is possible.
  7. Story Is King. For Revolution, the sermon is the most important piece of our gathering, but it is the thing that drives our gathering. Everything we do stems from the text and the theme for the day. The songs, videos, stories, readings, art, responses, next steps, etc. Everything stems from the passage and sermon. Start with that, start with what will be communicated and use everything to get that across. This is one of the things that sets Pixar apart, their stories are incredible and memorable.
  8. Trust the Process. This is hard for leaders to do, especially pastors. We often want to control people, outcomes or how things will go. We see a problem brewing or a person who isn’t making it and we want to step in and end it or make something happen. We need to trust the processes that we have put into place. If you have an assessment process to be a leader, trust it. If you have a membership process for people, trust it. Let the process weed people out.
  9. Getting the team right is the necessary precursor to getting the ideas right. One of the most important, if not most important, aspect of leadership is getting your leadership team right. All effort needs to be put into this because your church will rise and fall because of the caliber of leaders you have. The amount of time you spend developing leaders, finding leaders, hiring the right leaders needs to be more important than you probably make it.
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