How Pastors Should Think and Make Decisions

The longer I’m in leadership, the more I’m learning that thinking and making decisions constitute the majority of your time. You are constantly putting out fires, making choices, deciding what your church will or won’t do, what will get money, what will get time and effort, and what won’t.

In talking with older pastors or pastors of larger churches, the pastors who can think well do better.

In that vein, I began looking for books that can teach a leader to think better and make better decisions. Enter Think Like a Freak: How to Think Smarter about Almost Everything by Steven Levitt and Stephen Dubner.

Here are six things I took away to improve at thinking and making decisions:

1. Incentives are the cornerstone of modern life. And understanding them—or, often, deciphering them—is the key to understanding a problem and how it might be solved. A reason must be given for acting. Churches often fail at incentives. Pastors think people should do what they say in a sermon because it is in the Bible (and they should), but tell them why. Help everyone understand the incentive for doing it. This doesn’t mean giving them a health and wealth gospel, but there are blessings and benefits to following Jesus and taking God at his word.

2. Knowing what to measure and how to measure it can make a complicated world less so. Most decisions in a church are incorrect because they aren’t measuring the right thing or solving the actual problem. Make sure that you are measuring what needs to be measured. A helpful book on that is Innovating Discipleship: Four Paths to Real Discipleship Results by Will Mancini.

3. A growing body of research suggests that even the smartest people tend to seek out evidence that confirms what they already think, rather than new information that would give them a more robust view of reality. This is what the Heath brothers call the curse of knowledge, and many pastors and churches suffer from it. Often, to get the right answer or an answer that will help your church or life, you have to clear your mind of what you think is right. This can come from asking different questions, thinking about what someone else would do if they hadn’t started the ministry, program or church. New information is not always bad and can often lead to a better answer.

4. It has long been said that the three hardest words to say in the English language are I love you. We heartily disagree! For most people, it is much harder to say I don’t know. That’s a shame, for until you can admit what you don’t yet know, it’s virtually impossible to learn what you need to. Christians are terrible at saying, “I don’t know.” Leaders are just as bad at it. Yet, most of the time you don’t know. You don’t know what to say in a meeting, to a person you are counseling, or when you are sharing your faith. So say, “I don’t know, but I’ll find out.” It’s okay to admit it. If you don’t know and then provide an answer, everyone will know that you don’t know and will lose respect for you.

5. Just because you’re great at something doesn’t mean you’re good at everything. The longer you are a leader, the more something you lead grows, the more people want your opinion on things, not just your area of expertise. Yet, you are an expert at something, not everything. I’m starting to learn the need to continue to specialize my knowledge and skills and stay focused on those areas where I add the most value and not get distracted.

6. Whatever problem you’re trying to solve, make sure you’re not just attacking the noisy part of the problem that happens to capture your attention. Find the root cause of a problem. Churches are filled with the squeaky wheel. The person who complains about everything or always says, “We need to have ___.” Or, “Why don’t we do ___?” “My last church did ___.” “My last pastor did ___.” This person is usually loud or has some influence, and so most churches acquiesce to them so they will be quiet. Yet, that doesn’t actually solve the problem. Starting a new ministry or program won’t always solve the problem. Why? Because the problem churches are solving is the squeaky wheel, not the need. For example, starting a men’s ministry will not solve the problem of men looking at porn. How do I know? Millions of men look at it and thousands of churches have men’s ministries.

In terms of making decisions and learning how to think through problems more fully, this is a great book. While not written by Christians, it was highly entertaining and incredibly insightful.