Category Archives: Healthy Leadership

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How to Work from Home Successfully

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work from home

It is becoming more and more common to work remotely. Not only in offices, but for churches. Especially with the rise of church plants, more and more pastors find themselves working from coffee shops, their house or a shared work space.

The transition to this or starting your own business in your house can be difficult. After 7 years of working in a church office, we planted Revolution and I’ve been working from home and other places since then.

Here are 6 ways to work from home successfully:

  1. Have a designated work space. Depending on your set up, this can be hard but it is important that you have a work space. If you can have a room with a door, this is ideal but not completely necessary. I’ve had seasons where my office was a kids bedroom and that is part of it.
  2. Have a clear start and stop time. Some jobs that work remotely have this built in. I have a friend who works for a call center but does it in his house, so he has to sign in at a certain time. For others, like a pastor, this isn’t as clear. It is important define, especially if you are married and have kids, when you will start and when you will stop. This will help to prevent working more than you should and having a clear boundary.
  3. The water cooler factor. If you work in an office, interruptions are part of the day. People stopping by, you getting up to walk around. These can be helpful and intrusive. It is important that you plan for these in working from home. I try to break my day up into 90 minute increments and have a break in between that could be as simple as getting more coffee. You also need to keep this in mind as you think about how long your work day should be as your spouse probably isn’t stopping by to talk about fantasy football for 30 minutes while you work.
  4. Stay focused. It is easy to work from home and not stay focused. After all, you can see other things that need to be done and no one is looking over your shoulder telling you not to look at blogs, Facebook or the news. You must have a system to stay focused on the task at hand. One of the things I installed was Chrome Nanny and put in certain websites that are blocked during my work hours, like social media sites, to help me stay focused.
  5. Handling interruptions. Working from home, you will still have interruptions. Kids knocking on your door, your spouse asking you to do something. This is part of the flexibility of not being in an office, but you have to have a system for handling them, otherwise you won’t get any work done. There are times when my door is locked and the kids leave me alone and times when it is open and they can do schoolwork or play on my floor while I work.
  6. Disconnecting from work. If you work from home, you walk out of your home office and your home. You don’t get that 30, 60 minute commute to disconnect from work, listen to sports radio or have some silence before you connect with your family. I used to work and as soon as I was done go into family mode. This doesn’t work as I can be on edge or still thinking about work. Now, I workout, take a walk or read some sports blogs and then go into family mode. You have to learn how to make your commute happen without having a commute.
6 ways to work from home successfully.

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Working from home isn’t for everyone or for every job. Some people can’t handle the freedom that comes from not having a set start time or not having a boss look over their shoulder. We had someone on our staff team once that struggled to accomplish 30% of their job because of this, so you must be wise when deciding to work from home as it is a stewardship issue for you and your company or church.

 

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3 Essential Values for Strong Teams

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strong teams

Every leader and team have different values. Things that determine how they live and work with each other.

For each team I lead, I give each person 3 promises and ask them to make the same to me. If everyone on the team fulfills each of these to each other, it is amazing what the team can accomplish and how much people enjoy being a part of it.

Here they are:

1. Never surprise me. There is nothing worse as a leader than being surprised. Most leaders know this conversation, someone comes up to you and says, “Did you hear what is happening in the kids ministry, or my missional community or _________?” You didn’t know, and depending on the situation, you might have to defend it, put your name and reputation on the line for it, or look like you have no idea what is happening. This is why honesty and being up front is so important. If you don’t surprise me, I can be behind you always and make sure I throw all my leadership change behind you. Don’t make me have to pick by being surprised, let me do so privately beforehand.

Strong teams don’t surprise each other.

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2. Always make me look good. When people first hear this one, they usually pushback as if this is selfish. It isn’t. It is a value that each team member will do whatever they can to make the other members of the team look good. Put them in the best light, believe the best about them, speak highly of them in public and in private, to set them up to succeed instead of fail. This means, you are willing to make yourself look poorly so that someone else can look better. This is humility and no effective team can make it without this.

Strong teams make each other look good.

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3. Always have my back. This is loyalty, plain and simple. Teams can handle many things, but when loyalty is lost, the game is over. I can walk with a leader through many things, but if I’m not convinced they are loyal, I’m not that interested in riding the storm out with you. For the people that work under me, they want to know I will have their back. That I will be on their side, get what they need to succeed and do their job and that I will be there.

Strong teams always have each other’s back.

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You Aren’t Gospel Centered

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There’s been a resurgence in the last few years around the gospel. This is a good thing. We are starting to have a larger view of the gospel, seeing the gospel as more than just how one is made right with God, how one is changed and how one goes to heaven. We are seeing the gospel for Christians as well and how the power of the gospel changes us into who God has called us to be.

This is positive.

It has also created a new thing to complain about.

Now, preachers are gospel centered preachers. If you want to sell a book, throw the word gospel into it. Parenting, preaching, church planting, maybe even write a book called the gospel. 

Now, bloggers complain about writers and preachers who aren’t gospel centered. Maybe, if you are a pastor, you’ve had someone tell you, “I’m leaving your church because you aren’t gospel centered.”

When I’ve heard this personally, what this often means is, “You don’t preach the gospel the way I think the gospel should be preached.” In other words, “I think the gospel has specific components and need to be said in a certain order (ie. the Romans road) and if you don’t say them in that order, you haven’t preached the gospel.

This has also become code for deeper preaching and not having to move forward and do anything with a sermon someone gives.

So, if you are a pastor and get someone who comes up to you after a sermon or sends you an email telling you that you aren’t gospel centered, even though someone started following Jesus in that same sermon, what do you do?

  1. Ask them what it means to be gospel centered. Most of the people who will make this complaint have a prophet lens. For them, gospel centered is the gospel they heard when they got saved, how Tim Keller or John Piper tells the gospel message or something else, but something very specific. One of the best ways to learn from them and help them understand your perspective is to ask them what they think is gospel centered. Sadly, most people who make this complaint cannot actually articulate it. I had one guy complain about this for almost a year and he could never tell me what it meant to be gospel centered, only that our church wasn’t it. Finally, he said we were to sensitive to seekers, so that made us not gospel centered. At that point, you can actually have a conversation, when terms are defined.
  2. Lovingly tell them the gospel from your perspective. As you move forward, explain to them what the gospel is from your perspective. All over the New Testament, there is evidence of Peter and Paul communicating the gospel differently depending upon their audience. This is important for a pastor to keep in mind. So, what John Piper says at a Passion conference may have a different goal and audience than your church in New England or rural Nebraska.
  3. Understand the fears that come from someone with this complaint. Most of the complaints around this, and I can say this since the camp I’m a part of, the Reformed camp is the one blogging and complaining about this issue. It comes from fear. As we watch our country become more and more liberal, people are fearful that the church is going the same way, and many are. This is a legitimate concern, not fear. Scripture is clear that we are not to be afraid. This is a great shepherding moment for you as a pastor. Many leaders miss this opportunity in an effort to be right or win the argument.

In the end, gospel centered preaching should always push people to a decision. It should show someone, whether they are a follower of Jesus or not, who they are apart from Jesus, their default sinful nature and how their only hope for life, freedom and peace is found in the power of the gospel.

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11 Ways Churches Can Improve Hiring

The church I lead is in the process of hiring two new staff members so I’ve been reading blogs, articles and books on hiring this summer. There is a ton of incredibly unhelpful stuff out there, but also some great things that applies greatly to churches. One of them is It’s Not the How or the What but the Who: Succeed by Surrounding Yourself with the Best by Claudio Fernández-Aráoz.

book

I think people applying for a job should do a better job of interviewing the boss they’ll work for and understanding the church culture, but churches need to have a clearer hiring process as well.

Here are 11 things I learned from It’s Not the How or the What but the Who: Succeed by Surrounding Yourself with the Best:

  1. Success is rooted in relationships, in the people around you. You are hiring to make your church more effective, to move the gospel and the mission forward. Hiring should take a large part of your time if you have open positions. Yes, use other staff members or hiring firms, but you can’t delegate the whole thing. You must spend time on it if you are the leader.
  2. Humans aren’t programmed to make great people decisions. The first step in surrounding yourself with the best is to recognize—and correct—your own failings. Churches are notorious for being too nice and overlooking their tendencies. It is amazing to me how much of this book was about how to get past your personal biases. We have them and they hinder us from effectively finding leaders, volunteers and staff members. Studies show that adults gravitate toward those with whom they share something, whether it’s a common nationality, ethnicity, gender, education, or career path—even the same first-name initial! It is important to recognize these in ourselves and put a team around us to help us make these choices so we don’t fall into traps.
  3. Overconfidence in predictions is a pervasive human bias that has a dramatic impact not just on our financial or weather forecasts but also on our people decisions. I can easily make a choice right away based on my bias and be wrong. All leaders do this. We need to make sure we stick with our process that we laid out and not jump forward too much. One of those he pointed out was, “Unconsciously, we make choices based on what we already know.” Again, our bias gets in the way.
  4. Most of us are bad and slow at getting the wrong people off the bus. This is true of almost every church. Our goal is to serve, care and love people so it makes sense this would be a struggle. Yet, when this choice must be made, we must make it. For the sake of the church and the person. If they aren’t meeting expectations, it isn’t good stewardship to keep them in a role. If they need help or coaching, we need to do our best to make that happen. Sometimes though, a person’s time is done and they need to get off the bus and that is okay.
  5. Why hiring matters. At most companies, people spend 2 percent of their time recruiting and 75 percent managing their recruiting mistakes. Take the time to make the right choice, even if it means your ministry suffers some in the short term.
  6. Should you hire from inside or outside of your church? It is popular now to hire only from inside a church and sometimes this is the right move. Sometimes, you need an outside perspective to shake things up or take things in a new direction or add an element you don’t have on a team right now. Most churches though, do not evaluate the same. We simply don’t work as hard to evaluate insiders—not only in cases of CEO succession but in all appointments—and this is especially true when things are going well.
  7. Schedule interviews correctly. Don’t simply schedule an interview, make sure it is at a time when you are awake, alert and can focus. Great decision makers never schedule endless back-to-back meetings, and they never work hungry.
  8. Interview 3 people for a position. My expectation was that a larger pool of people interviewed would increase the stick rate, and that happened up to a point. But after three or four candidates, it rapidly declined, confirming that too many options generate suboptimal decisions. So three to four seems to be the right number, just as it is with the interviewers you involve in your key people decisions.
  9. Most people assume that the best hiring strategy is to find the best performers in a given field and get them on your team. I found this fascinating in that someone can be a star at one company or church, but not at another. The DNA, culture and systems of a church can often help someone and if those things aren’t at a new church, their star can diminish. This is important to keep in mind. Also, you don’t always need a star.
  10. Identifying potential should be our first priority. Most people look for a proven track record, and that is important. A proven track record is also attached to someone usually set in their ways, committed to one way of doing things and sometimes you have to untrain someone. This reminder of looking for what someone could be is crucial.
  11. Team effectiveness explains perhaps 80 percent of leaders’ success. Leaders, if you needed a reminder of why hiring matters, this is it.

If you’re hiring, you must read this book. I haven’t found a more helpful book out there on the topic.

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4 Things People Want From a Leader

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According to Tom Rath in Strengths Based Leadership: Great Leaders, Teams, and Why People Follow, there are 4 reasons that people follow a leader, 4 needs that every follower has that a leader meets. They are:

  1. Trust: Trust is everything for a leader, but especially for a pastor. Because we are dealing with people’s lives, hearts and souls and not merchandise like a company, trust becomes the pinnacle of leadership. The moment your followers stop trusting you, stop believing you, the game is over. Character and integrity take a lifetime to build, but can be lost in a moment. This is why boundaries are so important for a leader, this is why a leader must continually make sure he is putting the needs of the organization first instead of his own empire. This is why authenticity and being the same person in private as you are in public is so important.
  2. Compassion: While compassion may not be high on the list of CEO’s, if you are a pastor, it is in your job description. To care for, love, serve, shepherd, celebrate and weep with those you lead. Pastors need to be available to those in their church, to listen, counsel, pray with and sometimes just to give a hug. People want to know that you care. This comes across in personal interactions, but also how you talk about others, especially in a sermon.
  3. Stability: If you are a church planter, stability is difficult. Even if you are an established pastor, stability can be hard, especially if you are making changes or leading your church into the future. A leader must learn how to balance leading change and keeping things stable. Followers want to feel safe, secure and that the world will not fall in on them. As we were planting Revolution six years ago, several people left at once and when I asked why their answers essentially were, “Too much is changing, we aren’t sure if we’ll make it.” Most of those people have since come back, but followers want to know something will make it.  
  4. Hope: No one likes a negative leader. Yes, it may sell books and run up blog stats if you spout out about how the world is ending or it has never been so sinful (before you say that be sure to read the book of Judges and 1 Corinthians). According to Gallup, the best leaders make their followers “feel enthusiastic about the future.” Leaders continually must be looking into the future and helping their followers see that the best is yet to come, even when it feels impossible. Not by painting rosy pictures that aren’t possible, your followers are too smart and will see through that. But to continually say, “If you follow me, if you stay with us, here’s where we’re going.”
4 reasons people follow a leader.

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Why You Aren’t Ready for What’s Next

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When I was 25 I was a young, punk of a leader. I had a Master’s degree and had been a part of large, successful ministries. I was always the smartest person in the room (in my mind and I made sure others knew it). I also had had a relatively easy life up until this point.

I was sitting in an interview with a large church for a student pastor position. The interview was going well and I thought I would for sure get the job. The executive pastor was getting ready to wrap up the interview when he asked if anyone had any final questions. The lead pastor had been in the interview the entire time but hadn’t said a word. He looked at me and said, “I have one question.” I was ready to talk vision or strategy, but his question caught me off guard. He looked at me and said, “Tell me your deepest hurt.”

I was silent.

He then said, “Tell me about your deepest wound.”

I stumbled for an answer.

While I had been hurt, I had never really been abused or beaten. I wasn’t abandoned or from a broken home. My life had been easy up until this moment. I gave him a rather lame answer that I can’t even remember.

After my answer he said, “Thanks Josh, but we won’t be hiring you. I’m afraid of a leader who can’t name his deepest hurt because I don’t know if he’s past it, but I also don’t know what he’ll do when he meets it.”

Little did I know, the next 3 years after this moment, I would encounter hurts and pain I had never dreamed of.

Fast forward 10 years and I’m on the other side of the table of interviewing people. One of the questions I ask each person is, “Tell me about your deepest pain. What do you do when life hurts? When God seems silent? What you can’t connect with your spouse? When your ministry feels like a failure?”

Like that lead pastor, I’m scared of leaders who stumble through this answer.

Why?

Because they will face a desert, they will face failure, they will come up against their deepest pain at some point and I don’t know how they’ll respond.

This right here is why many people fail to move forward in life, fail to capitalize on their gifts or see the doors open to them that they wish to have open. 

We like authentic people and leaders, people who have been wounded as we have but have found a way to move forward from it. Who aren’t scarred by it, they are marked by their past, but they aren’t destroyed by it.

There is something about a leader who has faced what we have faced and come out the other side. We want to be around them, we want to be like them, we want to follow them to where they are going.

10 Ways to Simplify Your Life

book

I love simplicity and the idea of simplifying your life so that you can be more effective and be healthier. In fact, it is a large part of my new book. So I was really excited to read Essentialism: The Disciplined Pursuit of Less by Greg McKeown.

Here are 10 things I learned in the book on how to pursue less and get more:

  1. If you don’t prioritize your life, someone else will. This is so true and if you understand this, everything in your life changes. Most of us allow someone else to dictate our schedule, life, pace and purpose. It might be a boss, spouse or child, but we don’t say “no” or stop signing up for things. Most people if they are honest, when they are in a stressful, hectic, unsustainable season, it is because they didn’t prioritize their life, someone else did.
  2. Essentialists see sleep as necessary for operating at high levels of contribution more of the time. Sleep is important. Everyone knows this and yet, many live as if they can survive on small levels of it. We hear stories of the leaders who get 3-6 hours per night. Some can do that, but most of us still need 7-8 hours each night. Make it a priority and get a good night sleep.
  3. If the answer isn’t a definite yes then it should be a no. This insight has been so helpful as we are hiring new staff members right now. I can’t tell you how many times I’ve waffled on a choice and went back and forth but this idea, if it isn’t a definite yes, than it is a no. Worth the price of the book in my opinion. I’ve applied this more than any other concept in the book.
  4. When people don’t know what the end game is, they are unclear about how to win, and as a result they make up their own game and their own rules as they vie for the manager’s favor. If you are a leader, listen up to this point. This might be why your team is in shreds, never having a good debate on an issue or simply infighting. They want your attention because they think that is the win, unless you’ve given them a win.
  5. One strategic choice eliminates a universe of other options and maps a course for the next five, ten, or even twenty years of your life. Once the big decision is made, all subsequent decisions come into better focus. I’ve believed this idea since we started Revolution. Targeting 20-40 year old men has answered so many questions without having to think about them. It has shaped our logo, songs we use, ministries we do and don’t do. All of it. Most pastors struggle with this idea and their churches suffer because of it.
  6. People respect and admire those with the courage of conviction to say no. Our head tells us this isn’t right, but in our heart, we know it is true. Mostly because few people have the guts to say no. We wonder if we’ll miss something, if our kids will fall behind or their future will be in jeopardy for not doing every sport. Say no, remember #1, take control of your life or someone else will.
  7. It’s true that boundaries can come at a high price. If you’ve pulled a boundary with someone, you’ve felt the hurt of this. Things that come at a high price though are often the best things in life.
  8. Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work. At the beginning of each day, I lay out what I hope to accomplish in that day. The most important things I need to accomplish. At the end of the day, I’m able to know if I moved the ball forward based off what I felt was most important. This also helps me know if I’m doing too much, need to delegate something or take something off my plate.
  9. The Essentialist designs a routine that makes achieving what you have identified as essential the default position. We all have habits and routines and they shape how we live. That isn’t the problem. The problem is that few of us have thought through how to make routines and habits that move us forward instead of falling behind. We don’t structure our lives proactively. Effective people make routines that work, they organize their lives so they move forward.
  10. “Fewer things done better” as the most powerful mechanism for leadership. Yes, yes, yes! Pastors, stop doing everything at your church. It is diluting your mission and keeping you off target. Most churches could cut half of what they do and become 10 times more effective. Why? Because the level of excellence in those things would skyrocket. Do a few things well and let everything else go. Every company that does this is more effective and yet churches, with the mission of the taking the gospel to the nations, the gospel that saves and gives eternal life, we are diluting ourselves into thinking we can do everything and be effective. We can’t.

Overall, this was one of my favorite books of the year. I can’t recommend it enough.

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How to Lead in Good & Bad Times

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Peacetime CEO knows that proper protocol leads to winning. Wartime CEO violates protocol in order to win.

Peacetime CEO focuses on the big picture and empowers her people to make detailed decisions. Wartime CEO cares about a speck of dust on a gnat’s ass if it interferes with the prime directive.

Peacetime CEO builds scalable, high-volume recruiting machines. Wartime CEO does that, but also builds HR organizations that can execute layoffs.

Peacetime CEO spends time defining the culture. Wartime CEO lets the war define the culture.

Peacetime CEO always has a contingency plan. Wartime CEO knows that sometimes you gotta roll a hard six.

Peacetime CEO knows what to do with a big advantage. Wartime CEO is paranoid.

Peacetime CEO strives not to use profanity. Wartime CEO sometimes uses profanity purposefully.

Peacetime CEO thinks of the competition as other ships in a big ocean that may never engage. Wartime CEO thinks the competition is sneaking into her house and trying to kidnap her children.

Peacetime CEO aims to expand the market. Wartime CEO aims to win the market.

Peacetime CEO strives to tolerate deviations from the plan when coupled with effort and creativity. Wartime CEO is completely intolerant.

Peacetime CEO does not raise her voice. Wartime CEO rarely speaks in a normal tone.

Peacetime CEO works to minimize conflict. Wartime CEO heightens the contradictions.

Peacetime CEO strives for broad-based buy-in. Wartime CEO neither indulges consensus building nor tolerates disagreements.

Peacetime CEO sets big, hairy, audacious goals. Wartime CEO is too busy fighting the enemy to read management books written by consultants who have never managed a fruit stand.

Peacetime CEO trains her employees to ensure satisfaction and career development. Wartime CEO trains her employees so they don’t get their asses shot off in the battle.

Peacetime CEO has rules like “We’re going to exit all businesses where we’re not number one or two.” Wartime CEO often has no businesses that are number one or two and therefore does not have the luxury of following that rule.

From The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz

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What is Holding Your Church Back

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I’m not sure where I read it, but Nelson Searcy said, “Your church is not realizing as much of its potential as it could.” This can be off putting depending on your view of the church and your view of leadership. If pastors and church members are honest, most churches are not realizing their potential. They are not doing all that God is calling them to, they are not as healthy as they could be and they are not seeing the growth in people that they could.

Often, it isn’t intentional, they are just allowing church to happen to them. They are working in the church.

In his book Seven Practices of Effective Ministry, Andy Stanley says one of the most important things for a pastor to do is work on the church. This is different than working in the church.

Work on it means that to maintain your relevance, your sanity, and your effectiveness, you must carve out time in your schedule to step back and evaluate what you are doing and how you are doing it.

Many churches do this on Monday when they look back on the weekend and evaluate things based off what is the win for them. How they evaluate it will vary. Some questions I ask myself are:

  • What did God do that we can celebrate?
  • Was it Christ centered?
  • Was everything clear? Would someone without a church background know what we were doing at all times?
  • Was it relevant to everyone who came?
  • Did we help people take their next step? Was that next step obvious?
  • Did everyone who was on stage, taught, led and volunteered, did they bring their best?

This is helpful and something that should be done weekly.

One area that many pastors fail to work on their church is the bigger picture. This is why a summer preaching break is so helpful. The summer is the ideal time for this as you get ready to head into the fall ministry season, hit the holidays and then roll into the new year. The summer is a reset time in many ways.

Here are some questions to ask for your organization:

  • Are we doing anything that does not help us accomplish our vision?
  • What size are we right now? If we doubled in the next year, what would we stop doing? What will we start doing when we reach twice our size?
  • What things are keeping us from growing?
  • What systems need to be changed or fixed to maintain health as we grow?
  • How can the preaching calendar help us take the next step as a church?
  • Do we need to replace any leaders as we grow because we have reached their lids? What can do to help expand their leadership lids?

Working on the church is not just about evaluating the organization and ministry of the church. Pastors and leaders also need to spend some time looking at their own hearts, leadership abilities and lives.

Here are some personal questions to ask:

  • How is my energy level? How do I recharge before the fall season?
  • What do I need to put into place so that I don’t burnout in the next year?
  • What areas do I need to grow as a leader so that I can help lead the church in this next season (each year I focus on an area of my job that I want to grow in and read or get coaching in that area)?
  • Is God calling our church to anything new in the coming year?
  • Am I wasting my energy or time in any area of my life?
  • Am I keeping appropriate boundaries with social media?
  • Where do my deepest frustrations come from? What can I do immediately about them?
  • What is the single most important thing to do or decide to do right now to achieve my life vision and the vision for our church?
  • How am I failing to give my best time and energy to my family? What changes do I need to make immediately about this?
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How to Know Your Vision is Clear

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If you are a leader, you might wonder if your vision as a church is clear. How do you know if you are accomplishing it? Often, leaders can be so hard charging they never stop to ask the question of whether they are hitting their target. Or, they are so complacent that they don’t care.

Here’s a simple way to know if your vision is clear: Are people coming to your church and leaving your church because of it. 

vision

Is anyone attending your church because of your vision?

You will know this is true by talking to new people at your church. What drew them to your church? What excites them the most about your church? Why did they get plugged into a missional community, small group or serving team?

Listen to the stories people tell about your church, what they say when they baptized.

Are you seeing new people attend? New people stick?

If what people say is not part of your vision, you either have the wrong vision or it is not very clear.

Has anyone left your church because of your vision?

This will sound unloving and I understand.

As a pastor, you want as many people as possible to attend your church. I want everyone in Tucson to come to Revolution Church, love it and stay. I want them to be on board with our vision, our target and what we feel like God has called us to.

Everyone won’t though.

As much as that hurts, it is okay.

Every city needs lots of churches to reach all of the people in it.

Recently, I talked with two families that left our church and as I talked with them about the reasons why one of them articulated, “We just don’t agree with the vision.” When I asked him to clarify. He told me, “Revolution focuses too much on people who don’t know Jesus.”

He’s right. That is our vision.

If no one has left your church in the past year because they don’t agree with the vision of your church, it is either not clear, not bold enough or you aren’t actually doing your vision.

People don’t leave passive churches because of the vision.

People don’t leave visionless churches because of the vision.

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