What Do People Feel From You as a Leader

leader

If you are a leader, what do people feel when you are around? There is an expectation that people have of leaders, that they will be confident, visionary, know where they are taking a team or organization, but also not full of themselves in the process.

What happens though, when you as a leader don’t know where you are going? You don’t know the next step for your church or organization. Do you fake it til you know? What about when you don’t feel like leading or doing your job?

These feelings will come at some point. You will have a sermon to preach you don’t feel prepared for or are too tired to preach. Yet, it is the weekend.

The reality of leadership and teams is that the team feeds off the leader. A church begins to reflect the leader.

Last year, I walked through a season where I did not live with margin. Emotionally I got burned out through things going on at church (a church merge among them), as well as stress in my life with health issues, car accidents, and our adoption. I did not keep myself fresh and found myself burned out. Crispy. Toast. Whatever word you want to use.

Most weeks I did not feel like leading. I did not feel like preaching. I had no energy to give. I didn’t feel very visionary.

Here’s the sad part, it was reflected in Revolution. Revolution feeds off the attitudes of its leaders. If the leaders are tired, that is felt in the church. If the leaders don’t feel like being there, that is felt and reflected in the church. If the leaders are dry spiritually, that is felt and reflected in the church.

One might think, the answer is simply that pastor’s need to fake it, act like they want to be there and everything will be fine. That isn’t the answer, because faking it will be obvious eventually.

What this does for me is reveal what is the most important thing I do as a leader. The most important person I lead as a leader is myself.

So, how do you lead yourself?

First, you must know yourself. What are your limits physically, emotionally, spiritually, relationally. These are different for each person and will often change as you age. I could handle more physically when I was 23 than I can at 33. As an introvert, my limit relationally is different than an extrovert.

Second, as a communicator, how many weeks in a row can you preach before being exhausted and run out of things to say? For me, I’ve learned that 10 weeks is about my limit. Every 10 weeks I need to have at least 1 week where I don’t preach. This helps me to regroup, helps Revolution hear from other communicators and it gives me time to physically recover. I’ve met guys who have longer or shorter reaches on this.

Third, what robs you of energy and what gives you energy? There are people and situations that rob you of energy, do your best to eliminate these from your life. The reality is, this might take some time. You may need to move things around in your life. I’ve learned how many meetings a week I can have with people, how many lunches I can have while making sure I have time to work on my sermon and to make sure I don’t kill myself relationally. On days that are intense relationally, the next day I am sure to schedule introvert time and work on a sermon.

Fourth, deal with those things in your life that have hurt you emotionally. At the end of 2010 and the beginning of 2011, these were the hardest months for me since we started Revolution. We had an elder roll off our elder team that was hard for me personally because of my friendship with him, but God was clearly moving him to a new adventure. It was still hard. Then we had to discipline a different elder and ultimately remove him. While this was going on, we were merging with another church. The merge was harder than I expected it to be and a lot of relationships. All of this begins to add up, stacking is what one author calls it. If you don’t deal with these, figure out how to take a break from them, you will burn out emotionally.

Ironically, most of the talk about burn out has to do with physical limits, but I think the emotional part of the equation is what burns most people out.

All of this gets into what people feel from you as a leader. If you are tired physically, not sleeping or eating well, not exercising, it will show. If you are moving further and further away from God in your relationship with him because you are so busy doing work for God and helping others with their relationship with him that you have nothing left for your own, that will show. If you have emotional baggage that you have not dealt with, that will begin to show.

This isn’t a call for a super leader. That isn’t the answer, because that isn’t possible. Instead, this is a call to be real about life. To know your limits, to lead yourself so that you can lead others.

This much is true, your attitude, feelings, excitement as a leader are felt throughout your organization, team or church. There is no way around it. Because of that, you need to lead yourself first, so you can lead others well.

The Advantage: Why Organizational Health Trumps Everything Else in Business

Anything Patrick Lencioni writes, I’m going to read. His latest book The Advantage: Why Organizational Health Trumps Everything Else in Business (kindle version) was no different. While not a fable like his other books, this one might be his best one.

Lencioni tackles the topic of organizational health, which has huge implications for churches as well. He lays out 4 disciplines of healthy organizations: Build a cohesive leadership team, Create clarity, Over-communicate clarity, and Reinforce clarity.

Here’s a little description of each one:

Build a cohesive leadership team

An organization simply cannot be healthy if the people who are chartered with running it are not behaviorally cohesive in five fundamental ways. In any kind of organization, from a corporation to a department within that corporation, from a small, entrepreneurial company to a church or a school, dysfunction and lack of cohesion at the top inevitably lead to a lack of health throughout.

Create clarity

In addition to being behaviorally cohesive, the leadership team of a healthy organization must be intellectually aligned and committed to the same answers to six simple but critical questions. There can be no daylight between leaders around these fundamental issues.

Over-communicate clarity

Once a leadership team has established behavioral cohesion and created clarity around the answers to those questions, it must then communicate those answers to employees clearly, repeatedly, enthusiastically, and repeatedly (that’s not a typo). When it comes to reinforcing clarity, there is no such thing as too much communication.

Reinforce clarity

In order for an organization to remain healthy over time, its leaders must establish a few critical, non bureaucratic systems to reinforce clarity in every process that involves people. Every policy, every program, every activity should be designed to remind employees what is really most important.

Pretty simple, but something very few organizations achieve.

Here are a few things that jumped out in reading the book:

  • The health of an organization provides the context for strategy, finance, marketing, technology, and everything else that happens within it, which is why it is the single greatest factor determining an organization’s success. More than talent. More than knowledge. More than innovation.
  • Any organization that really wants to maximize its success must come to embody two basic qualities: it must be smart, and it must be healthy.
  • The vast majority of organizations today have more than enough intelligence, expertise, and knowledge to be successful. What they lack is organizational health.
  • The seminal difference between successful companies and mediocre or unsuccessful ones has little, if anything, to do with what they know or how smart they are; it has everything to do with how healthy they are.
  • A good way to look at organizational health – and one that executives seem to respond to readily – is to see it as the multiplier of intelligence.
  • If people don’t weight in, they can’t buy in.
  • Too many leaders seem to have a greater affinity for and loyalty to the department they lead rather than the team they’re a member of and the organization they are supposed to be collectively serving.
  • There is no getting around the fact that the only measure of a great team – or a great organization – is whether it accomplishes what it sets out to accomplish.
  • Within the context of making an organization healthy, alignment is about creating so much clarity that there is a little room as possible for confusion, disorder and infighting to set in.
  • Organizations learn by making decisions, even bad ones. By being decisive, leaders allow themselves to get clear, immediate data from their actions.
  • Successful, enduring organizations understand the fundamental reason they were founded and why they exist, and they stay true to that reason.
  • Every organization, if it wants to create a sense of alignment and focus, must have a single top priority within a given period of time.
  • Employees won’t believe what leaders are communicating to them until they’ve heard it seven times.
  • People are skeptical about what they’re being told unless they hear it consistently over time.
  • Great leaders see themselves as Chief Reminding Officer as much as anything else. Their top two priorities are to set the direction of the organization and then to ensure that people are reminded of it on a regular basis.
  • Messaging is not so much an intellectual process as an emotional one.
  • Bringing the right people into an organization, and keeping the wrong ones out, is as important as any activity that a leadership team must oversee.
  • When leaders fail to tell employees that they’re doing a great job, they might as well be taking money out of their pockets and throwing it into a fire, because they are wasting opportunities to give people the recognition they crave more than anything else.

Overall, this was one of the more helpful books I’ve, easily the best I’ve read on organizational health. Definitely one worth picking up if you are a leader.

Coaches & Critics

critics

I was reading in Proverbs 10 this morning and one verse jumped out at me. There are so many implications to Proverbs 10:17 that says Whoever heeds instruction is on the path of life, but he who rejects reproof leads others astray. I’ve already shared how this verse applies to accountability in our lives and leadership.

But there is one more angle that came to mind, the area of coaches & critics.

As a leader, criticism is inevitable, it is the admission price to leadership. So the question is, when do you listen to reproof?

A few things help me determine the difference between a coach and a critic.

  1. Do they love Jesus? All your critics as a pastor will claim to love Jesus, but many times their goal is simply to push their agenda, create disunity, destroy a church. Are they loving in their criticism? Jesus said that’s how we will know his followers.
  2. Do they love Revolution? If someone doesn’t love Revolution Church and they criticizing Revolution Church, I’m not going to listen. They aren’t cheering on the bride of Christ, they don’t want to see the mission God has called us to move forward.
  3. Do they love me and my family? If someone doesn’t love me, my wife, my kids and want to see me pursue Christlikeness, become all God has created me to become, if they don’t believe the best in me. It doesn’t matter what they say.
A coach possesses all those things. All 3. A critic often times will not possess any of those things.

Preaching to Believers & Seekers

preaching

I got asked last week and I’ve been asked this by leaders from time to time, but the question goes like this, “How do you preach to believers and seekers?”

This question begins with what I believe is false thinking, that believers and seekers have different needs.

I want to be clear, believers and seekers are in different places on their spiritual journey. A person who walks into a church who has been walking with Jesus for 30 years compared to someone who has walked in for the first time, are in different places. They ask different questions. They’ll even tell you they have different needs. But in reality, they are looking and asking the same thing, just in different ways.

Those who do not yet follow Jesus are asking, “How can I save my marriage? Communicate with my teenager? Get my finances in order? Find happiness in life?” They may even be asking deeper philosophical questions like, “Why did God allow that to happen in my life? Is God real or is this just a cosmic accident?”

Those who are followers of Jesus are asking, “How do I grow in my relationship with Jesus? How do I pray? Read my Bible?” They are also asking, “How can I save my marriage? Communicate with my teenager? Get my finances in order? Find happiness in life?” They may even be asking deeper philosophical questions like, “Why did God allow that to happen in my life? Is God real or is this just a cosmic accident?”

Each person who walks into a church on the weekend or a missional community during the week wants to know if John 10:10b is true. Does Jesus promise life? What is this life? How do I get it?

Now to be clear, no one has ever walked up to me and asked this question, but underneath the questions people ask, the prayer requests people list, the hurt in their eyes as we pray over them at Revolution, they want to know this. Is there life? How do I get it?

In the end, believers and seekers are asking the same thing, they are asking a gospel question.

This is one of the reasons I love preaching through books of the Bible. Every single week I will have multiple conversations that start like this, “how did you know that was exactly what I needed to hear” or “how did you know I was wrestling with that this week?” The funny thing about that is we plan our sermons 12 months in advance.

Now, when you preach to each of these groups, you will have to do some things differently. Believers will give you the benefit of the doubt. Often if you say something is in the Bible, they’ll believe. Seekers are more skeptical. They want to know why they should trust you, believe you. They often think you have something up your sleeve, like you are selling them a bill of goods.

This is another advantage to preaching through books of the Bible. You simply preach the next line in the book, the next verse, the next topic. They are able to open the Bible and see where you are, that you aren’t making it up.

Time Management Through a Strategic Lens

time management

I was talking with another leader today about how to use your time as a leader. As a pastor, there is a lot to get done. People to meet with, sermons to write and preach, growing as a leader, developing leaders, counseling, walking with others. Throw in being married, a parent and the list continues to grow.

The same can be said about any job. There typically is more to do than time to do it in.

The question then becomes, “What do you do? How do you decide what you do?”

The answer to this question determines a lot about your effectiveness as a leader, spouse, parent, friend.

Typically, we do what is urgent or is a need. For many pastors, they meet with the people who are the loudest, the ones who are clamoring for attention. They might also meet with the ones who ask the most or people they want to keep happy.

As a leader, you need to continually ask yourself a series of questions about how you spend your time:

  1. What do I do that adds the most value to my church or organization?
  2. What uses my gifts and talents to their fullest extent?
  3. What do I love to do that energizes me?
  4. What can’t I give away?
  5. When am I most alert, creative, awake to do those things?

For me, the elders have determined that I add the most value to Revolution through preaching and then developing leaders (through the staff and missional communities), and connecting with new people. There are others leaders at Revolution who fill in gaps in other areas.

This means, I need to block out time for my sermon prep. I need to make sure it gets prime time for when my mind is alert, I’m creative and can get some quiet. For me, that is Tuesday, Wednesday, and Thursday mornings. I’m most awake in the morning. I can clear my calendar in the mornings, etc. This means I don’t check my email until lunch on those days. I stay away from breakfast meetings on those days (unless I need to schedule one).

Think in terms of percentage, not hours. This is a helpful idea for me. If you think about something you do, you might think, “I only spent 5 hours on it this week.” That might be true, but if you worked a 45-50 hour work week, that means you spent 9% of your week on that one thing. Was that strategic? The best use of your time? Was that a good way to use almost 10% of your week? I don’t know the answer to that. But thinking in terms of percentage of time instead of hours has been a helpful change for me.

Needs are real and will always be there. Some needs can wait, most needs are not as pressing as they first seem. Someone else may be able to meet the need in your place, and may do a better job than you at meeting that need.

I keep coming back to how can I be more strategic, how can I use my time to get the most value for the kingdom out of it, how can I steward my time well.

The Details of God

exodus

Katie and I are reading through the Bible right now and I just got done with Exodus and I’m moving into Leviticus.

One of the things that blew me away in Exodus are the details of God. While Exodus is a great story of how big and powerful God is, a great reminder about how God rescues us and redeems us.

Exodus shows the details to which God goes to redeem us. The details of the plagues, the provision of Israel in the wilderness. The details of the sacrifices and worship. Everything has been thought through.

It is a great reminder to me of how important all the things, big and small, in my life are to God. There is no detail too small, no detail that’s unimportant.

It also shows what God redeems us from. This past week, I preached on how the gospel frees us from our past, old ways of thinking and feeling. In Exodus, God goes to great length to show Israel that they are a new people, a redeemed people, his people. The passover is a great picture of this, the details that God gives them on how to eat, when, how quickly, etc. Showing them, you have a new identity, a new way.

Exodus also shows us how quickly the Israelites forget who God is, who they are, what God has rescued them from, what he has done for them and in them, and how quickly they fall back into old ways of thinking, feeling and believing. They complain more than almost anyone else in the Bible it seems. On and on they go, whining about how slavery is better than freedom.

I wonder if when we sin and fall into old ways of thinking, we are like the nation of Israelites. My old body image, my old goals and dreams, my old way of looking and thinking about money, marriage, sex, career, kids are better than a new way that’s formed in the gospel.

Why We’re Adopting From Ethiopia

Many of you know we are adopting from Ethiopia. If you aren’t following our blog or our fan page on Facebook, please do so. This is the best way to keep up on what is happening, where we are financially, how you can be praying for us and what you can do to help and be involved.

Here is a video from another family who adopted from Ethiopia that lays out why chose Ethiopia and the situation there.

Developing Leaders at all Levels

“Apprenticeship is at the heart of this new approach to leadership development. To understand why, you’ll have to come to grips with a potentially controversial belief:  leadership can only be developed through practice. Those who have talent for leadership must develop their abilities by practicing in the real world and converting that experience into improved skill and judgment. That conversion does not take place in a classroom.” -Ram Charan, Leaders at all Levels

What Pain & Trials Do

We are kicking off a brand new series on James this Saturday. In one of the commentaries I’m reading, the author made this statement which summarizes what I’m talking about on Saturday really well:

We say that we believe that God is our Father, but as long as we remain untested on the point our belief falls short of steady conviction. But suppose the day comes – as it does and will – when circumstances seem to mock our creed, when the cruelty of life denies his fatherliness, his silence calls in question his almightiness and the sheer, haphazard, meaningless jumble of events challenges the possibility of a Creator’s ordering hand. It is in this way that life’s trials test our faith for genuineness.

Favorite Posts of 2010

In case you missed them this year, here are the top posts for 2010:

  1. Radical: Taking Back Your Faith from the American Dream
  2. Radicalis Notes
  3. Being a Pastor’s Wife
  4. How a Wife Handles Her Husband’s Sexual Addiction
  5. Thoughts on Burnout, Sleep, Adrenalin, Stress, Sex and Eating
  6. Don’t Malign Your Spouse
  7. Someone Pays the Price
  8. The Role of Men in the Family
  9. Why We’re Homeschooling
  10. Leadership Lessons from the Dancing Shirtless Guy