2019 Leadership Summit – 32 Quotes from Chris Voss on Negotiation in Relationships

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Chris Voss on Negotiation in relationships:

  • Any time the words “I want” or “I need” enter your head or a conversation, you are in a negotiation.
  • The commodity in all negotiations is time.
  • The first move in a negotiation is to listen, to hear them out. 
  • You will be shocked how far you will get if you connect with people.
  • Every time someone says “that’s right” they feel more connected to you.
  • People want empathy, to be understood. What the FBI calls tactical empathy. 
  • Empathy is not compassion, it is a step towards compassion. It is understanding where someone is coming from, even the parts you might not like.
  • Call the elephant in the room out, don’t deny it.
  • You can manipulate people, but you will pay for it down the road.
  • The second move is mirroring. 
  • Repeating the last couple of words of what the other person just said.
  • It is inviting people to expand.
  • Mirroring is the conversation swiss army knife.
  • If someone says “no” then they feel safe and protected.
  • A calibrated “no” is worth at least five “yeses.”
  • The third move is if you remove barriers to agreements first, you get to agreement faster. 
  • The fourth move is effective pauses. 
  • Be comfortable with silence. 2 out of 3 are uncomfortable with silences.
  • We can break people up into groups: fight, flight, make friends.
  • The fifth move is to be likable. 
  • You are six times more likely to make a deal with someone you like.
  • The sixth move is don’t say “I understand.”
  • The seventh move is to figure out why not what. 
  • The word “why” makes people defensive.
  • Ask “what makes you want that” not “why do you want that.”
  • The eighth move is to ask open-ended questions. 
  • Ask “how.”
  • How triggers slow thinking, in-depth thinking. It helps us to shape someone’s thinking.
  • Negotiation is about what’s happening in the future. 
  • In negotiation, leave the selfish stuff out.
  • Fear is part of every negotiation because we’re hardwired to be afraid. 
  • The quickest hack against fear is to be genuinely curious.

2019 Leadership Summit – 21 Quotes from Patrick Lencioni on Motivation and how it Shapes our Leadership

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Patrick Lencioni on Motivation and how it Shapes our Leadership:

  • I think a lot fewer people should become a leader. 
  • Don’t be a leader unless you’re doing it for the right reason.
  • There are two kinds of leadership: responsible and reward.
  • Responsible leadership is comparable to servant leadership.
  • Many of the things you do as leaders don’t have a reward.
  • You have to understand your leadership motive if you’re going to be a good leader. 

A leader who is reward centered won’t do is:

  • They don’t like to have an uncomfortable, difficult conversation.
  • They avoid them and push them off to others. And people suffer.
  • To be a leader, you have to have awkward conversations.
  • They don’t like to manage their direct reports. 
  • A good leader knows what their people are working on, coaches them and keeps them aligned.
  • If people aren’t managed, they lose motivation.
  • They don’t like to run great meetings. 
  • A leader can’t abdicate meetings or delegate them to someone else.
  • Bad leaders don’t like to do things that are tedious or boring.
  • Bad meetings lead to bad decisions.
  • They don’t like to talk about how they interact with each other because it’s difficult. 
  • They don’t like to repeat themselves and overcommunicate. 
  • Great leaders never get tired of reminding people what they do as a church or company.
  • Leaders don’t entertain, they keep people focused.
  • Our people suffer because of poor leadership.

2019 Leadership Summit – 17 Quotes from DeVon Franklin on Being Different

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with DeVon Franklin (who is a walking motivational poster):

  • Too often we try to become like someone else instead of being ourselves.
  • Too often we think we need to compromise to open a door to your destiny.
  • Stop letting people limit you.
  • Own your difference by using your voice.
  • Questions you should ask: What makes me different? What makes me unique? What gives me a different worldview? And why do I think differently?
  • Don’t exchange what makes you different for what makes you common.
  • Why do you give “they” so much power in your life?
  • Leaders are addicted to the sequel instead of asking how to find something new.
  • Too often we try to be a repeat of what someone else did.
  • Don’t repeat what you saw someone else do.
  • We make sequels to avoid risk.
  • My difference will ultimately become my destiny.
  • Discomfort is a sign that you are on the right path.
  • Our discipline is our destiny.
  • Your difference is powerful.
  • Hang with people who encourage your difference and push you.
  • Don’t mistake popularity with purpose.

2019 Leadership Summit – 7 Quotes from Danielle Strickland on Transformation

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Danielle Strickland:

  • If you want to change things, you have to change the right things.
  • To find what needs to be changed, you must dig underneath the surface, to the roots.
  • Disruption is not a threat, but an invitation.
  • There is no changing the future without disturbing the present. -Catherine Booth
  • Leaders leave behind everything that is normal and everything that is comfortable to find the new normal.
  • Leaders know that changing things doesn’t matter as much as changing the right things.
  • One encounter can change everything.

2019 Leadership Summit – 25 Quotes from Jason Dorsey on Understanding Generational Differences

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Jason Dorsey on understanding generational differences:

  • The #1 trend that shapes generations is parenting. 
  • Parents shape their kids more than any other group.
  • Entitlement is a learned behavior.
  • Generations are driven by clues.
  • The #2 trend has a natural relationship with technology that is driven by our age. 
  • Our beliefs about technology shape if we think something works.
  • Technology is only new if you remember what is was before, otherwise it what you have always known.
  • You will see the difference in generations across location and geography. 

What do you need to know about millennials?

  • The largest generation in the workforce.
  • Millennials hit markers later than boomers and it changes how they look at stability, benefits, work/life balance.
  • The millennial generations are splitting into two generations.
  • At age 30, you split and don’t relate to your generation.
  • Millennials aren’t tech-savvy, we are tech-dependent and it changes everything we do.

What do you need to know about Gen X?

  • Gen X is taking care of their parents and their kids.
  • Gen X is naturally skeptical.
  • Gen X is the glue in the organization.

What do you need to know about baby boomers?

  • Baby boomers measure work ethic in hours per week.
  • If they can’t see you, you aren’t working.
  • There are no shortcuts to success. You must pay your dues. They believe in policies and protocol.

What do you need to know about Gen Z?

  • Gen Z’s parents are older millennials or Gen X.
  • Gen Z saw their parents struggle through the recession, so they are very wise about their money.
  • Some of Gen Z will leapfrog some millennials in the workforce.

What to do as a leader?

  • Provide specific examples of the performance you expect.
  • Most leaders message in a linear format. Millennials and Gen Z do not think linear, they are outcome-driven. Show them the end first.
  • You have to provide quick hit feedback.

2019 Leadership Summit – 15 Quotes from Ben Sherwood on How to Lead in Times of Change

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Ben Sherwood on how to lead in a time of change and disruption:

  • To be a great leader in a crisis, you must be able to see things differently.
  • To win in crisis and disruption, you must fight the unorthodox way. You must lead like you have nothing to lose.
  • The best ideas and most ideas win in change and disruption. 
  • A leader must constantly be looking for ideas.
  • Leaders who make change believe in the power of magic, the impossible. 
  • The way to move forward is to quit talking and start doing. 
  • Theory 10-80-10: in an emergency 10% of the people in the emergency emerge as leaders (they know what to do, where to go, they lead others to safety), 80% of the people in an emergency do nothing (they freeze and wait for someone to tell them what to do), 10% engage in counter-productive or negative behavior.
  • 10% of leaders are ones who emerge at the moment that leadership is needed.
  • In a crisis, maintain your point of reference. Know which way is up, which way is the way out. Where you are. 
  • If you lose your point of reference as a leader, you get off course and get lost.
  • In a crisis, wait for things to stop, to slow down.
  • In a crisis, practice realistic optimism. 
  • Realistic optimists are someone who has an unflinching sense of their surroundings. ruthlessly honest about the situations they face.
  • Faith is the most powerful survival tool and leadership tool we have.
  • If you want to increase your influence…connect.

2019 Leadership Summit – 19 Quotes from Craig Groeschel

Every year, my team and I attend the leadership summit and it is always refreshing, challenging and recharging for me. Easily the best leadership material in a conference that is out there. I try to share some of the highlights I took from each session.

Here are some thoughts from the session with Craig Groeschel:

  • Everyone has influence.
  • How you lead others matters more than you can possibly imagine.
  • The assumption leaders make is that better costs more. We assume that investing more will bring a better return. Investing more over time often brings a diminishing return.
  • More does not always mean better.
  • The key is to look for the greatest level of return based on time, money and resources invested.
  • GETMO stands for good enough to move on.
  • Perfection is often the enemy of progress.
  • Excellence will motivate you but also limit you if you aren’t careful.
  • If we spend more on something, we aren’t necessarily making it better, we are making a trade.
  • Better is a higher or equal return.
  • Leaders bend the curve (BTC).
  • Leaders think inside the box. 
  • Limited options, constraints drive creativity. Constraints eliminate options.
  • In your organization, where is there tension? Where do you have a rub that you need to let the constraints drive the ideas?
  • You have everything you need to do everything you are called to do.
  • If you have everything you wanted, you might miss what you really needed.
  • Leaders burn the ships.
  • You need to figure out what you need to do to step out of your doubts and into your calling.
  • You are one step away from what you are supposed to accomplish.

Summer Break!

A little later than usual, but my summer break is here!

My elders are gracious each year to make sure my family and I get some time to rest and recharge. I’ll be posting many of our adventures on Instagram if you want to keep up. For me, it is five weeks away from preaching to work ahead on things for Revolution, rest, play, and recharge.

Be praying for our family and our church as we have some big things we are working on for the fall and 2020!

I often get asked what I’m reading over the summer, so here are a few of the books I’m most excited about (remember leaders, on your vacation, read books that benefit you personally):

No, I won’t read all of these, and I won’t feel bad about it!

In the meantime, here are some of the most recent top posts on my blog to keep you company until I get back:

Healthy Marriage (Katie and I wrote a lot about this topic this year because of doing a marriage series this year)

Healthy Church

Healthy Leadership

Healthy Faith

12 Things I’d Tell my 25 Year Old Self about Life

I turned 40 this month, and as I got closer to my birthday, I spent a lot of time reflecting on my life. A lot has happened in my 40 years. I moved across the country, got married, and now have five kids, and we are full on into the teenage years.

In light of turning 40, I wanted to share some things that I would tell my 25-year-old self. The reason? Most of us at 25 think we’re smarter than we are. Thankfully, I had some great people in my life along the way who told me hard things. I have a great wife who has stuck by me through some dark seasons, and I lead a church with a lot of people younger than me that I’d like to help learn from my mistakes instead of repeating them. I’ve already shared what I would tell myself about leadership and will add one on marriage soon.

So, here are 12 things I’d tell my 25-year-old self about life:

1. Prioritize relationships. I’m going to say this in all the posts, but as a man, this is something that gets overlooked. At 25, all I could think about was the goals that I had for my career, finances, and what my future climbing of the ladder would be like.

Because of that, people were more useful for helping me in that climb than actually investing in them as friends with desires and dreams. That’s hard for me to write, but at 25, that’s what I thought.

A switch happened to me in my 30’s, and the richness of my friendships now are evidence of that. I have people in my life who I have been incredibly close with for almost a decade, and I wouldn’t trade that for anything.

2. Get a counselor. This is a big theme for me because in my mid 30’s I did something that in my church growing up would’ve been frowned on, I went to a counselor. I can’t say how life changing this decision was. To have someone ask probing questions, to push, give advice, to listen. For Katie and I, to learn more about each other on a deeper soul level.

3. Eat healthy, move, and get enough sleep. When I was 25, I was in the worst shape of my life (click here to see all 300 pounds of me at 25) and I was miserable. Sleep was difficult, my self-esteem was at rock bottom, and it had profound adverse effects on my relationships, marriage, and career.

I decided at 28 and that all changed. I lost 130 pounds in 18 months and have never looked back. This year, my goal is to deadlift 500 pounds, squat 400, and bench 300. And I have a great shot at all three of them.

I remember sitting across the table from my brother-in-law at my heaviest, and he asked me, “Josh, how do you talk to others about self-control when you don’t have any in this area?” He was right. I believe a lack of self-control in one area shows a lack of self-control is in other areas. For me, losing that weight was not just life-changing for my body and health, but I became organized and disciplined in every other area of my life.

Don’t wait. It only gets harder.

Men, decide today to start moving, eat well to fuel your body, and get sleep.

At 25, I would stay up late watching movies and playing video games. I would run on 4-6 hours of sleep, and every part of my life was affected negatively. Today, according to my sleep app, I average 8 hours of sleep a night.

4. Know what it’s like to be on the other side of me. I’m a big fan of self-awareness as any reader of this blog knows. If it’s a personality test, I am all over it.

What I failed to understand though was the power of my personality. It is essential to know what you are like, how you are wired, what jobs fit you, etc. What many of us fail to know and understand is what we are like in relationships.

For many people, this one piece of information will help you immensely to move forward and not limit your influence in life and leadership.

5. Energy management is more important than time management. There is a lot of focus on time management, and we think a lot about it. Rightly so. We only have a limited amount of time. The reality as you get older though is that energy management is more critical.

In this way, by the time you hit 40, you will wonder if what you are spending your time and life on is worth spending your time and, life on. You begin to wonder if the things you do are worth doing.

There is nothing worse than feeling like you are wasting your life. It is essential to understand what recharges you, what lights in a fire in you, and what drains you. The longer it takes you to figure this out, the harder it will become later in life.

6. What matters today might not matter tomorrow (or in 10 years). I talked about this in the leadership post, but it applies here as well.

Things in your life that are important right now won’t be in 10 years. The people whose opinion matters so much to you right now, it might not matter in 10 years.

7. Read every day. I began this practice at 22 and have never regretted it.

When I was in seminary, I had to read a book every six days for three years and have tried to keep that pace (although I’ve slowed down for sure).

There is a lot of truth that the person you become in 5 years is determined by the books you read. 

8. Find people further along than you are. Many men struggle to find mentors. They don’t want to be a bother to someone or waste someone’s time. Men also struggle to get something from someone if they feel like they are getting it for free. But to move forward in life, it is better to do so off the wisdom of people who have walked before you.

9. Don’t take yourself so seriously. In your 20’s there is a lot of pressure to grow up and prove yourself. For me, this came out of my story and family narrative. I always had this feeling of not being enough, smart enough, or missing out on things in life. I felt this enormous pressure to prove myself to everyone. The problem is, everyone isn’t paying attention to you as much as you think they are.

And most people aren’t against you and your success, although we focus on the ones who are and give them a louder voice.

10. You won’t be able to outrun your story for much longer. The counselor we go to told me this more than five years ago, and it has stuck with me. He said, “Josh, in your 20’s and 30’s you have the energy to outrun your story. You’re building, driving, accomplishing, starting things. At 40, you won’t have the energy to outrun it anymore.” When he told me that, my first thought was, “I’m not running from anything.” But the more I’ve dug in, I was. We all are. Whether it is a switch of priorities or energy, it is true.

If I were sitting with my 25-year-old self, here’s what I’d want him to know: your 40’s are simply a continuation of your 20’s and 30’s. Whatever work you have done in those decades, you will reap the benefits of your choices financially, career, family, and health. The choices you make in those decades determine what the next few decades are like. I have sat across the table from incredibly successful men who are running from so many things, and they are miserable. I have sat across from men working multiple jobs, not making a lot of money who are filled with such joy. Why? It all goes back to their choices.

For men, your life becomes the sum of your choices. 

We don’t want to admit that, especially when it doesn’t go well or because we don’t want the pressure of it resting on our shoulders, but it is true. And the sooner you realize that, the better.

11. Prioritize your wife. I’ll talk about this more in my post on marriage, but too many husbands don’t prioritize their wife. Notice, I didn’t say your marriage, I said your wife.

I realized early in my 30’s that I had made my marriage all about my dreams and my goals. There was no space for Katie’s hopes and dreams. I had to apologize to her and make some corrections for that to happen. It is easy to make your marriage about one person’s hopes and dreams, but that isn’t what it’s supposed to be.

12. There are things you won’t be able to skip or go around; you will have to go through them. When I turned 25, what I didn’t know at the time was that I was about to move into the hardest two years of my life. That was the season Katie, and I refer to as our desert. I was betrayed by a close friend who was also my boss that led to me losing my job, we had our first child (consequently, the timing of all of our kids has never been ideal), and I found myself filled with a lot of self-doubts as it relates to my gifts and leadership and wondered if I was done being a pastor. At 25!

The reality of life is that you can’t avoid the pain and suffering and trials that come with life. You can run, pretend they aren’t happening as many people do, or you can engage them and walk through them. At our lowest point, Katie looked at me and said, “Will you just learn whatever God is trying to teach you so we can move forward.” God was dealing with my pride, self-sufficiency, and stubbornness.

There is a temptation in life to skip the hard parts. Don’t. There is a temptation to ask God why something is happening, and I understand this, but God wants to develop something in you and to learn to pray in those hard places, “What are you trying to show me” moves us to where God wants us faster than asking why.

10 Things I’d Tell my 25 Year Old Self about Leadership

I turned 40 this month and obviously, I knew this birthday was coming. I had heard from several people that this birthday puts you over the edge, that it makes you depressed and then others told me it was only the beginning of the most significant part of my life.

Over the last year, I’ve tried to spend more time reflecting, processing and thinking about life and what matters most, what I’ve learned, what is happening in me, in my body, etc.

I thought, as part of my birthday month I would share what I would tell my 25-year-old self. In hopes that maybe this will help you learn from some of my many mistakes and a few things, I got right along the way.

I realize this might seem silly because I can’t tell my 25-year-old self anything and I know that at 25, I’m not sure I would’ve listened to all of the advice, but I think it’s still essential.

So, I’m going to take the significant parts of my life and share some insights (in no particular order):

1. What you think is a big deal now, won’t be later. This applies to more than just leadership, as many of these do, but I spent a lot of times in my 20’s, and 30’s worrying about things, stressing, not sleeping, thinking about things that no longer matter. Emails, calls, meetings, and conversations that I stressed about don’t matter anymore. That doesn’t mean you stop caring, but it helps to keep things in perspective. Just like, most of the people you hung out with in high school, you have no idea where they are.

2. Focus on friendships over tasks and results. As an introvert and Enneagram 8, I am a task and results motivated. It is how I measure things and find fulfillment in life. So I’ve had to work at prioritizing relationships with those around me. Letting people in and moving closer to them in friendships. I’ve had to learn how to turn work off, not talk about the next thing and not read a book about ministry. In your 20’s, you think you have all kinds of time for friendships, but the older you get (and the more kids you have), the harder this becomes.

3. Those friendships will lead to some of your deepest scars but also your most life-giving moments. My darkest and hardest moments as a leader have been at the hands of other people. Having staff members or elders betray me, decide to leave to plant their church and take people with them, being blamed for things I didn’t do. It hurts. And if you sign up for leadership, you sign up for this as well. If you’re a pastor, when you put someone in the role of elder, you are placing yourself, your church and your family in their care and they may not do a good job or hurt you (intentionally or not).

Those friendships will also be life-giving, to you and your spouse.

This was seen clearly for me the other night. Katie and I had a dinner party for our birthday’s, and it was amazing sitting outside with friends from work and our gym. We laughed until it hurt, ate great food and just enjoyed each other. Much of that came from deciding that it doesn’t have to be lonely as a leader.

4. Remember that you will retire from your job one day, so don’t take yourself so seriously. This is hard for pastors because being a pastor is a calling, but it is also a job. So, it is both (so don’t @ me). You will retire from your job one day (or be fired). So plan accordingly. Work accordingly. Think for the future. What comes after retirement, how you will live, etc. Don’t wait to get your financial house in order.

5. Your wife has one husband, and your kids have one father, but the people who follow you can find another leader, and another church. If you’ve been a pastor for any length of time, you have had people leave your church. It is usually surprising who goes and why they leave. The people who have left our church over the years were often ones I didn’t expect and for reasons that sometimes made me fall out of a chair.

One of our goals, when we started our church, was that our kids would experience life as healthy as possible. I asked our teenage daughter the other day if it was weird being a pastors kid. She looked at me and said, “No, is it supposed to be?” Honestly, that was one of the most beautiful things anyone has ever said to me.

I want my kids to love (that might be a strong word), but at least not hate, that I was a pastor. I want my wife to enjoy the church she attends because I’m the pastor of that church. What an honor if you can retire from your church and your family can say they loved being a part of it.

6. Prioritize your inner world. This goes well with #1, but in my 20’s and early 30’s, I was an unhealthy leader. I love to control things, and that reared its head in some ways that were damaging to me and those around me. My team was gracious as I grew and continue to grow.

What helped me the most? Understanding how I’m wired, and learning what it is like to be on the other side of me in a relationship.

We tell couples this, but the same applies to pastors: deal with your junk as fast as possible. Work through the hurt you’ve experienced in life, walk through it, not around it. And yes, you should probably get a counselor. A counselor for Katie and I have been incredibly helpful.

7. Prioritize sleep. Sleep is a secret weapon that we are losing in our culture. But decide today, to sleep as close to 8 hours as possible. If you can, don’t set the alarm and wake up when your body wakes up. Yes, you should still work all your hours and get your job done.

There are seasons where sleep is harder when kids walk in your room at midnight and wake you up. People laugh at us when we tell them that we only watch 4-5 shows at a time and have to take one away if we add a new one. Part of that is, so we get enough sleep. The studies on this are enormous now, so don’t miss it.

8. Prioritize fun. You might be good at fun, but it doesn’t come naturally for me. I have to think through it. I’m often too serious about everything. Make sure you have hobbies as a leader, that you have fun with your team, that you take all your vacation and that you laugh, a lot.

9. Don’t underestimate what you can accomplish in your life. It is easy to look at other more “successful” leaders and feel like you aren’t making any impact. If you look at your life, the people who made an impact on you were faithful, and they stuck around. They made an impact on your life when maybe no one else saw. I can point to key men and women who changed my life, and very few people know their names. If you make a list of those people, I’d encourage you to tell them.

But as you look at your life, don’t give up if you think you aren’t making an impact.

10. Your most significant influence and impact will come much later in your life than you expect. I heard Ravi Zacharias that your most significant impact as a leader comes in your 60’s and 70’s. It has been interesting for me to watch leaders like Tim Keller whose influence has only grown as he’s gotten older.

In your 30’s, you wonder if you missed it or if you’re too late to the party. You aren’t. Your influence and success will look different than you expected it to look.