How to Set Goals as a Church Staff

It’s Tuesday, and the whirlwind of this past Sunday is still blowing through your church office. There are people to call, meetings to attend, to schedule, to prepare for, counseling to done, sermons and lessons to write.

Why?

Sunday is coming, and people have needs. They are struggling in their marriage, with finances, their kids, career direction.

For most leaders in churches, merely surviving the week is a goal.

That isn’t what we signed up to do.

There has to be a way to get your head out of the clouds, above the whirlwind and see what is happening and work on the right things. 

But how?

For our church staff, we’ve tried a variety of ways to make this happen.

We’ve created annual plans but found that it was hard to forecast a year out. We still look at a year out, as you’ll see in a minute, but we do that year out by making 90-day goals.

First, we sit down as a team and list out every area in our church. Someone around the table should have responsibility for a category you discuss. This list needs to include every area. Some examples: kids ministry, students, first impressions, worship service, social media, preaching, staff, etc.

Then, taking one at a time everyone shares what is right, wrong, missing and confusing in each area. (hat tip to a mentor of mine Brian Jones for coming up with these four categories). The right part is essential because this is a chance to brag on the person who leads it and the team involved with this, to celebrate what God is doing. If it is hard to think of what is right in an area, maybe ask, what doesn’t need to be fixed right now instead.

Once you have your list of what is missing, wrong or confused (and there will be some overlap between those lists), the person who leads that area puts dates next to them. Are these issues that need to be worked on or fixed in the next 90 days, six months or 12+ months from now?

Then, I meet with each person individually to go over them. This step is vital for a couple of reasons: the lead pastor can often see things that others can’t regarding importance. The person leading an area can see things that are important that the lead pastor can’t.

The ones that are 90-day goals, we create OKR’s for each one. So, let’s say (a common one), we need to increase our kid’s ministry volunteer team by 20 people over the next 90 days (that’s the objective). What will 3-5 key results (the KR’s) need to happen so that we increase the team by 20 people? Those KR’s need to be measurable.

Then, once those plans are in place, you share them on your church staff. You give weekly or monthly updates, which also creates accountability. Why share them in a staff meeting? Every lead pastor knows that people are more likely to fail privately to you, than publicly to a group.

Doing this every 90 days helps to clarify what needs to be accomplished in the next 90 days, what goals we are all shooting for, but also keeps in front of us, what is coming up (remember we still have the ones with 12 months next to them).

Some of you are thinking, how long does this take?

When you first start, this will be a half a day laying out what is right, wrong, missing and confused.

Those 4 hours are not only incredibly helpful but energizing. Our team laughs, cries and celebrates what God is doing. We pray together for each area and what God has in store.

Those 4 hours are worth the investment.

It especially helps your staff members who are not natural dreamers or vision casters or who don’t naturally set goals.

It also helps fight against one of the frustrations many pastors experience, and that is disunity or a loss of momentum. Many times, disunity and a loss of momentum are not intentional; it’s just that everyone works on what they think is most important.

One of the most important jobs of a lead pastor is to say what is most important right now.

Be Indispensable (How to Stand Out in Your Career)

I remember in my early 20’s I was frustrated in my job. I was convinced (as all leaders in their 20’s are) that I was better and smarter than other people thought of me. I knew I should have more influence and responsibility than my boss was giving me. I was being held back because they were intimidated by me, didn’t want to lose their power and influence.

Maybe you’ve felt the same way.

Why isn’t my platform like that person? Why don’t I get to lead that? Why am I still in the second, third or fourth chair instead of the first chair?

When will they notice me? How do you make yourself stand out in a company, church or industry?

I remember telling a mentor this, and he gave me the best advice I’ve ever got.

Make yourself indispensable. 

At first, this seems counterintuitive (but the best advice normally is).

Being indispensable means a couple of things: working hard in the area you are in, being on time, completing a task given to you, being a great team member, picking up things that are outside of your area because somebody needs to do them.

Leaders love to assign tasks to people who can be trusted, not people who are looking to hoard influence or power.

Another way to make yourself indispensable (and I’ll say this as a lead pastor now) is not to create headaches for your boss. I wish I knew that as a 23-year-old, but the more relaxed you can make your boss’s life, the more critical you become. The more your boss will go out on a limb for you and give you opportunities.

Summer Break!

A little later than normal, but my summer break is here!

My elders are gracious each year to make sure my family and I get some time to rest and recharge. I’ll be posting many of our adventures on Instagram.

Also, if you’re a part of Revolution, be ready for July 15th. That is the first day that our brand new worship pastor, Jerry Tipton will be leading worship.

Can’t wait!

I often get asked what I’m reading over the summer, so here are a few of the books I’m most excited about (remember leaders, on your vacation, read books that benefit you personally):

No, I won’t read all of these and I won’t feel bad about it!

In the meantime, here are some of the most recent top posts on my blog to keep you company until I get back:

Healthy Marriage

Healthy Church

Healthy Leadership

Healthy Faith

Healthy Preaching

How to Talk About Money in Your Church

Many church leaders struggle with talking about money in their church or loathe the offering time. However, this fear can be alleviated by making a shift in their perspective about money. The topic of money is not about money per se. The Kingdom of God and helping people to live as disciples of Christ is the true aim of money. In the words of Peter Greer, “Money is a vehicle, not the ultimate objective.”

The reality for pastors is that money is important. It is needed when it comes to ministry and money is one of the biggest struggles and stresses of the people who sit in your church.

Here are 5 things to keep in mind for the next time you preach on money:

1. People genuinely are interested in what the Bible has to say on money. People come to your church to hear what the Bible has to say. They drove there, probably looked at your website, they drove past a sign that said church, so they are expecting for you to open the Bible and read it. I think people want to know what God thinks about a whole host of things, money included.

Why?

Because very few people have strong financial knowledge. There are so many takes on it, ideas on what you should do, how to get out of debt, where you should invest that it becomes overwhelming and then people stick their head in the sand. Telling them what the Bible has to say is incredibly helpful and refreshing to them because it says more than “you should give to the church.”

As well, most couples are fighting over money. Most people are laying in bed at night stressing over money. Talking about it hits them where they live and answers some of their most burning questions.

To read the other 4, click here.

7 Ways to Glorify God at Work

You spend the majority of your time, at one place.

It isn’t your house (although it might be if you’re retired or a stay at home mom, but even if that’s you, this article will still apply), or a hobby or at Starbucks (unless you work there).

It is at your job.

We spend the majority of our lives, sitting at a desk, in a cubicle, listening to a boss that is not as smart as you. Dreaming about when the weekend will come, the next vacation will arrive or a promotion.

On Sunday in my sermon, I looked at how to glorify God at work. Here are some of the ideas I shared (these are my ideas or from books and blogs I pulled from in my research):

1. Focus. What is the first thing you do when you wake up? If you’re like most Americans, you reach for your phone and check Facebook, Instagram or your email. Make no mistake, what you fill your heart and mind with first thing in the morning, determines much of what your day becomes. What if, instead of your phone you grabbed your bible and prayed? Your life and day will change if instead of reaching for your phone first thing in the morning, you prayed and said, “God, use me today, guide me, help me honor you in everything.”

2. Integrity. Be honest and trustworthy on the job. Be on time. Give a full day’s work. So many people rob their employer by being lazy, doing fantasy football, facebook and march madness at work. Go to work and work. Be that guy. If you want to stand out at work, have integrity, it will be rare. Integrity and dependability are one reason people get promoted or not, whether or not they can come through on a promise or assignment.

3. Skill. Get good at what you do. God has given you n the gifts, talents, and abilities you have. Take continuing education when you can, read books on your skills, listen to podcasts and read blogs. We honor God when we use the gifts and talents he’s given to us to their maximum potential. The ability to grow in your skills and talents are another reason we do or don’t see promotions in our lives.

4. Beauty. If you’re part of creating things, create beautiful things. Beauty is in things that are pleasing to the eye, things that taste good, things that work well. CPA’s know this feeling when an excel spreadsheet adds up. That’s beauty. A beautiful meal, clothes. Create great stories, works of art, movies or buildings when you build something.

5. Winsome. Be winsome is how you relate to others. Your speech to others should be kind and loving, and your countenance at work should be one of winsomeness, not being a jerk to those around you.

6. Money. Work is where you make (and spend) money. It is all God’s, not yours. Tim Keller said, “The way to serve God at work is to make as much money as you can so that you can be as generous as you can.” Turn your earning into the overflow of generosity in how you steward God’s money. Don’t work to earn to have. Work to earn to have to give and to invest in Christ-exalting ventures.

7. Thanks. Always give thanks to God for life and health and work and Jesus. Be a thankful person at work. Don’t be among the complainers. You have a job; you have the boss that God has given to you. Think about that one for a moment.

If the message resonated with you or if you want to grow more in this area, I’d encourage you to check out the great book Every Good Endeavor: Connecting Your Work to God’s Work.

Fulfill Your Calling [Be You]

Jealousy. Envy.

We all feel it.

We look at people in our field of work, we look at other parents, other athletes and wish we had what they had. We want someone else’s career, their platform, notoriety, success.

But do we?

Why is that such a big deal?

The longer I think about this and talk to leaders who are frustrated with their lack of perceived success, and it really boils down to a question of contentment in calling.

Everywhere you look, you will see people more successful than you.

Why?

I don’t know. Sometimes it is talent; sometimes it is because that leader worked harder, sometimes it has nothing to do with that.

What we often miss though is the work they put in that we don’t see.

We don’t see the sacrifices, heartache, pain, relational or emotional or physical loss.

When a pastor sees a megachurch pastor speak at a conference, all they see is that pastor speaking. They don’t know the sacrifice that pastor made to lead, hone their speaking ability, or even God’s hand. They don’t see the sacrifice that pastor’s family has made all along the way.

We don’t see the scars, the online bashing they went through.

So we sit, longing for their platform, wishing for God to work in our life the way He has seemed to work in their life.

But it doesn’t.

We go back to our church, the one God has called us to be the pastor. We look out at 50, 200, 500 people that God has called us to love and we long for thousands.

And we’re bitter.

Our people feel it. Our leaders sense it.

And if leaders are not honest, our heart grows cold.

This frustration leads many leaders to burn out, to quit, to move to another church, to seek a more significant ministry. Why?

Not because God called them (although sometimes he does), but because they want to be known as more than they are.

I think a reason many leaders burnout is because they have picked up a calling that is not theirs.

It could be an associate pastor trying to be a lead pastor. A lead pastor of a church of 200 trying to be a lead pastor of 2,000; or a leader who is very strong in shepherding gifts trying to manufacture visionary or administrative gifts.

Left unchecked, this will not only destroy the leader but usually their ministry and family as well.

But the church, local and big C church miss out on who this leader is. We miss out on their calling and gifts.

This is why Paul’s words in Philippians 4:11 are so important: I have learned to be content.

It is essential to see what Paul says.

He once was not content, and he had to learn it.

Being content is something you’ll need to learn as a leader.

The desire for growth and effectiveness are not wrong or sinful. Desire in and of itself is not a sinful thing. It can be, but the desire is often where we find our calling.

But being content is something you will need to learn as a leader. Without it, many leadership missteps will take place. Many heartaches and sleepless nights await you. And, you will miss out on what God has for you and wants to do through you.

Recovering from the Leadership Sprint

You’ll often hear older leaders say to younger leaders, “Don’t go so fast, leadership is a marathon, not a sprint.”

There’s a lot of truth to this.

Many leaders, myself included, struggle to see what God can do over a lifetime of faithfulness and get so focused on the next thing, the next challenge, product, series, event.

Some seasons are busy. Breakneck speed busy.

Too many leaders (and families for that matter) move from one of those seasons to the next.

Without pausing.

But how do you pause?

I think the key to longevity is the breaks in between the busy times. Should we be busy? Yes, but not overloaded.

Here are a few ideas to keep in mind to recover from the sprint of leadership and life:

1. Admit you’re in a busy season. There seem to be two ideas about busy seasons: relish them and talk about how busy you are. Feel overwhelmed by it and play the victim. Yes, there are other ideas, but these two seem to be the most common.

Being busy is okay.

Say, “we’re busy.” You planned it or at least didn’t prevent it.

It’s okay because it won’t always be this way, but it is right now.

You also need to be aware of when your busy seasons happen. If you’re like most people and most jobs, you have a time of year that will naturally be busier than another.

2. Engage fully in that season. It can be tempting to throw in the towel during the busy season, during the leadership sprint. You might need to, and you need to be honest about that.

If you can stick it out, engage fully, throw everything you have at what you’re doing.

3. Plan a break. The mistake most leaders and people in our culture make is not the busy times, but what happens after them.

Take a look at your calendar and determine that you will stop at the end of this sprint and stop. I think leaders need to put breaks, time off, hours, days off on their calendar as much as other appointments.

4. Be intentional about that break. It’s not enough to plan a break; you have to take it and be intentional about it. Failure to do this is why our culture jokes about needed a vacation after a vacation.

What things can you do that will recharge you? Refresh you? What activities should you do or not do?

These are essential practices to put into place.

Doing these will not only help you to maximize the sprints in your life but also make sure you don’t get overwhelmed by them.

Stretching Yourself to Reach a Really Hard Goal

You know the drill.

You set a goal. A really big one. One that will stretch you, challenge you. It’s hard.

Really hard.

When we stretch ourselves, often we believe that we will succeed. We see a goal: losing weight, a promotion, saving money, starting a business or a church, and we think, “I can do this.”

Maybe you can.

Maybe you can’t.

The problem in leadership circles is that when we talk about stretching ourselves, we simply focus on the people who stretched themselves, climbed the mountain and planted their flag. We don’t focus on the people all along the way who quit, got eaten up and spit out, weren’t as successful or simply didn’t make it.

I don’t know if it is wishful thinking, thinking it won’t happen to us, but many of us talk ourselves into believing we’ll be the one who makes it.

I remember right after we planted our church, I was at a conference and the speaker said, “God’s will for your life might be that you plant a church and it fails.”

I thought, “He’s clearly talking to the guy next to me, because that won’t happen.”

But what if it did?

There have been seasons, dark ones, that God has brought us through.

What if the best thing for you is to fail?

That isn’t very encouraging, but our response to failure is often what propels us forward to the next thing.

Recently, I read The Power of Moments: Why Certain Experiences Have Extraordinary Impact, and the authors said:

The promise of stretching is not success, it’s learning. It’s self-insight. It’s the promise of gleaning the answers to some of the most important and vexing questions of our lives: What do we want? What can we do? Who can we be? What can we endure?

Two very hard seasons of ministry led us to Tucson to plant a church, and those two years and God’s faithfulness through them is what kept us going many hard days.

If you are a leader, this has enormous implications on your life.

Your experiences aren’t wasted experiences. Your moments of failures, especially when you were so sure, are meant for something.

I often want to protect people I lead from failure. I want to step in and tell a younger leader, “I don’t think that’s a good idea” or, “You won’t make it.” But not anymore. It’s important for them to walk that road and for me to be there to help as I can.

As a parent, you can’t protect your kids from hard experiences. You aren’t necessarily meant to.

Stretching yourself is part of the journey, part of the learning. Part of what eventually helps you make an impact.

How Pastors Should Think and Make Decisions

The longer I’m in leadership, the more I’m learning that thinking and making decisions constitute the majority of your time. You are constantly putting out fires, making choices, deciding what your church will or won’t do, what will get money, what will get time and effort, and what won’t.

In talking with older pastors or pastors of larger churches, the pastors who can think well do better.

In that vein, I began looking for books that can teach a leader to think better and make better decisions. Enter Think Like a Freak: How to Think Smarter about Almost Everything by Steven Levitt and Stephen Dubner.

Here are six things I took away to improve at thinking and making decisions:

1. Incentives are the cornerstone of modern life. And understanding them—or, often, deciphering them—is the key to understanding a problem and how it might be solved. A reason must be given for acting. Churches often fail at incentives. Pastors think people should do what they say in a sermon because it is in the Bible (and they should), but tell them why. Help everyone understand the incentive for doing it. This doesn’t mean giving them a health and wealth gospel, but there are blessings and benefits to following Jesus and taking God at his word.

2. Knowing what to measure and how to measure it can make a complicated world less so. Most decisions in a church are incorrect because they aren’t measuring the right thing or solving the actual problem. Make sure that you are measuring what needs to be measured. A helpful book on that is Innovating Discipleship: Four Paths to Real Discipleship Results by Will Mancini.

3. A growing body of research suggests that even the smartest people tend to seek out evidence that confirms what they already think, rather than new information that would give them a more robust view of reality. This is what the Heath brothers call the curse of knowledge, and many pastors and churches suffer from it. Often, to get the right answer or an answer that will help your church or life, you have to clear your mind of what you think is right. This can come from asking different questions, thinking about what someone else would do if they hadn’t started the ministry, program or church. New information is not always bad and can often lead to a better answer.

4. It has long been said that the three hardest words to say in the English language are I love you. We heartily disagree! For most people, it is much harder to say I don’t know. That’s a shame, for until you can admit what you don’t yet know, it’s virtually impossible to learn what you need to. Christians are terrible at saying, “I don’t know.” Leaders are just as bad at it. Yet, most of the time you don’t know. You don’t know what to say in a meeting, to a person you are counseling, or when you are sharing your faith. So say, “I don’t know, but I’ll find out.” It’s okay to admit it. If you don’t know and then provide an answer, everyone will know that you don’t know and will lose respect for you.

5. Just because you’re great at something doesn’t mean you’re good at everything. The longer you are a leader, the more something you lead grows, the more people want your opinion on things, not just your area of expertise. Yet, you are an expert at something, not everything. I’m starting to learn the need to continue to specialize my knowledge and skills and stay focused on those areas where I add the most value and not get distracted.

6. Whatever problem you’re trying to solve, make sure you’re not just attacking the noisy part of the problem that happens to capture your attention. Find the root cause of a problem. Churches are filled with the squeaky wheel. The person who complains about everything or always says, “We need to have ___.” Or, “Why don’t we do ___?” “My last church did ___.” “My last pastor did ___.” This person is usually loud or has some influence, and so most churches acquiesce to them so they will be quiet. Yet, that doesn’t actually solve the problem. Starting a new ministry or program won’t always solve the problem. Why? Because the problem churches are solving is the squeaky wheel, not the need. For example, starting a men’s ministry will not solve the problem of men looking at porn. How do I know? Millions of men look at it and thousands of churches have men’s ministries.

In terms of making decisions and learning how to think through problems more fully, this is a great book. While not written by Christians, it was highly entertaining and incredibly insightful.

How to Focus

If you’re anything like me, you need to focus. There are times when you need to hunker down and get things done. Yet, your mind wanders. You daydream or think about what will happen later today or tomorrow. It could be a conversation, a meeting or a vacation you can’t wait to start.

Your lack of focus might come from no desire to do what you are doing, how hard something is or because you didn’t sleep well last night.

Many times the reason I am not able to focus well is because of the whirlwind around.

Focus comes from having “white space.” This is the place where you are able to shut down social media or email and think. To narrow down what matters the most right now.

I’ve heard John Maxwell say that leaders could stop doing 80% of what they’re doing and no one would notice. That feels high, but there is some merit to it.

Each day you must be able to say, “If I accomplish nothing else today, here’s what must get done.” That focus helps you to stay on track.

When you find your brain wandering, stand up, walk around, get some fresh air and then return to something.

Focus for Your Church or Organization

Focus doesn’t just matter for you personally, but it has enormous implications for your team and your church.

Many teams lack focus. They are stuck in a whirlwind of activity, simply doing the thing right in front of them. In a church, this is easy to do because worship services come around with such regularity (every seven days), so there is a deadline to that whirlwind.

For our team, just like in our family, we talk through what is most important for the next 2-6 months as a team. What are we all going to be working on and moving towards?

Why Focus Matters

Without focus, anything and everything is important.

This is where many churches and people get off track in their lives and ministries.

Focus says, this matters more than that.

That is hard to say, because it determines ahead of time what you will think about, work on, spend money on and give manpower to.

Whether you sit down and write this out or say it, you do this exercise each day.

The ones who accomplish things and see greater effectiveness are the ones who decide this instead of falling into it.

The days that I flop into bed with a feeling of “what did I really accomplish today” are the days I wasn’t focused and allowed my day to get away from me.

Amazingly, as you read through the gospels you see the incredible focus that Jesus had. He was fully present wherever he went. Whether he was teaching, healing, resting, praying or spending time with his disciples, he was focused on what he was doing. When you think about what he did, you also get a sense of the things he didn’t do. He made the choices we have to make each and everyday: what will get our time, energy and attention.